Protective Life Reviews | Glassdoor

Protective Life Reviews

Updated January 15, 2018
154 reviews

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154 Employee Reviews

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Pros
Cons
  • Limited opportunities for advancement with in the company (in 7 reviews)

  • Very low pay and low promotional increases (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Decent Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Protective Life full-time

    Pros

    - Paid Time-Off
    - Benefits
    - 401(k) matching
    - Positive Vibes
    - Great co-workers

    Cons

    - Too many different voices calling the shots
    - Zero focus on Technical debt

    Advice to Management

    Listen to IT technical debt concerns and quit bombarding with new projects


  2. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Protective Life full-time

    Pros

    Great work place, benefits, and employees.

    Cons

    I have nothing bad to say about Protective.

  3. "Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Birmingham, AL
    Current Employee - Business Systems Analyst in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Protective Life full-time (More than a year)

    Pros

    Great environment to work in, and also great people to work along with!

    Cons

    Having to sit at a computer all day!


  4. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Protective Life full-time (More than a year)

    Pros

    Small staff size, great health benefits, generous vacation time

    Cons

    HR is a joke. Company is reactive and overall poor at planning anything. The approach is wait and see vs lets be prepared. HR is a complete joke and is useless. Policies and procedures are at manager's discretion and are not applied consistently. Job descriptions do not exist either. Lots of wasted time on meetings about meetings. No interest in innovation or change. Pay was not competitive for hourly employees. No incentives or training plan. Career growth was based on who you knew not how you performed. Very high turnover.

    Advice to Management

    Hire more experienced HR personnel. Have focus groups to gain insight from employees. Document job descriptions and procedures like most companies.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Protective Life full-time (More than a year)

    Pros

    A lot of employees have been here longer than 10 years

    Cons

    can be somewhat of a "boy's club"

    Advice to Management

    listen to your direct reports


  6. Helpful (1)

    "From good to bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Birmingham, AL
    Former Employee - Customer Service Representative in Birmingham, AL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Protective Life full-time (More than 3 years)

    Pros

    Closed the Friday after thanksgiving, Shut the phones off for 1 hour for Christmas lunch. fair raises, and resalable insurance cost. pleanty of customer reps on the phone so it is not none stop call after cal.

    Cons

    All of the pors are gone!

    Advice to Management

    Add more phone reps and bring back perks.


  7. "Workplace rating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Staff Accountant in Birmingham, AL
    Current Employee - Senior Staff Accountant in Birmingham, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Protective Life full-time (More than 10 years)

    Pros

    Flexible work schedule and generous Paid Time Off which makes the balancing of work and family easier

    Cons

    Currently i cannot think of any cons

    Advice to Management

    N/A

  8. Helpful (5)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Protective Life full-time

    Pros

    Lots of vacation time is provided every year. Martin Luther King, Jr. Day is a paid holiday. There are opportunities for training and development, but you do need to seek them out yourself.

    Cons

    There are a lot of problems within the company. Decisions are often made by inappropriate parties or at inappropriate levels.

    Advancement opportunities are frequently awarded to those with the most seniority, not the best qualifications or even any relevant qualifications.

    The pay is not competitive, and annual increases are based on a formula dictated by management. There is very little variation between the minuscule increase received by a poor performer and the mediocre increase received by a high performer. Bonuses are unpredictable and not linked to employee performance in any meaningful way.

    The 401(k) match is below-average for the industry.

    The health insurance plans are not competitive, with very large deductibles. This is particularly offensive because the plans are self-insured. i.e. Protective has the power to improve the coverage and cost but hasn't.

    Management frequently sends out emails requesting that employees write to their Congressman about various issues. These issues frequently pit consumer against corporation or employee against employer. Management almost always asks us to weigh in on the corporate/employer side of the argument.

    Advice to Management

    Listen to your employees. This ship doesn't steer itself, and the people closest to the business very likely have some good insights about how to run it.


  9. Helpful (3)

    "Very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Bannockburn, IL
    Current Employee - Claims Adjuster in Bannockburn, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Protective Life full-time (More than 8 years)

    Pros

    Good overall hours and benefits

    Cons

    No real consistency with managers actually managing vs delegating those duties down. They can't fill all APD claims adjuster positions. Word of mouth and the production/quality systems are extremely poor. Upper management treats this block of business like a call center when the clients are not traditional in call center terms. HR is very slow to react to requests even after follow ups.

    Advice to Management

    Speed up the changes. See past the minute and look forward. Many employees know what is going to happen before hand. When SLA's rise it's because management failed to listen to the worker bees. These issues make referring others very iffy.


  10. Helpful (1)

    "Ok place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Protective Life full-time (More than 5 years)

    Pros

    Good PTO 23 days great people

    Cons

    Poor mgmnt low salary favoritsm

    Advice to Management

    Get mmgmnt that is from the industry not outside it


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