Providence Community Services Reviews | Glassdoor

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Providence Community Services Reviews

Updated December 15, 2017
22 reviews

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2.6
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Ochird Johnson
7 Ratings

22 Employee Reviews

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  1. "Great Experience Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Providence Community Services full-time (More than 3 years)

    Pros

    My favorite pros about working with this company during my time with them is due to the amazing colleagues that I got to work with. Management has been always great at finding and hiring people who can work well with each other to plan and execute objectives that are aimed to benefit and service our clients.

    Cons

    All of the management team, with the exception of a couple, are way too closed minded.

    Advice to Management

    Listen to the teams more who are constantly in the field and work side by side with the clients. Don't be so naive and be open to other ways on how issues can be dealt with. The team members know more than you think on how things can be approached and handled in the most quality efficient way possible.


  2. "Community Integration Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Providence Community Services full-time (More than a year)

    Pros

    Loved working with the youth and families. Very passionate staff that truly made a difference for hundreds of youths.

    Cons

    -Management prioritized the accrual of billable hours over the well- being of the clients. Both goals didn't always overlap. --
    -Management sought to foment competition and was manipulative with staff. These are tactics for sales teams, not mental health providers.
    -Low pay. If you want to treat staff like salespeople, pay them like salespeople.

  3. "TBS coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Great entry position to receive experience of what it's like to be a marriage and family therapist
    -Meaningful work
    -Learn to be structured
    -Flexible work schedule as long as productivity is met

    Cons

    -Long work hours
    -Limited compensation
    -Micromanaging supervisors, (when they feel pressured, the people in the trenches feel pressured)
    -High burnout
    -A lot of favoritism
    -Not a safe environment to share concerns or when there's a desire to stand out in performance (Gossiping was the norm)
    -Limited advancements
    -Not a lot of job training/support

    Advice to Management

    -Listen to the people in the trenches. When they feel appreciated and validated, the work will show
    -Train managers how to effectively work with diverse personalities in a work environment. Promote team camaraderie and open, safe communication.


  4. "Office Assistant Sr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Hours are from 8:30am to 5:00pm
    Flexible schedule
    Great Team

    Cons

    Low Pay and increases are at minimums, Room for Growth


  5. "Providence Community Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Garden Grove, CA
    Current Employee - Data Analyst in Garden Grove, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great team of professionals, Room for growth within company.

    Cons

    High turnover (not because of management.. more because of the workload and intensity of the population we serve). Pay is not competitive compared to county and other similar Mental Health programs.


  6. "providence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Providence Community Services full-time

    Pros

    this company has great philosophy in serving the community and you get good exposure to different clientele.

    Cons

    you would expect a company this large to have more resources and pay for employees. demanding job.

    Advice to Management

    continue to lend an ear to those that are involved in serving the community.


  7. "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Psychological Intern in Santa Ana, CA
    Former Employee - Psychological Intern in Santa Ana, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Providence Community Services (Less than a year)

    Pros

    They work together as a team. I really enjoyed learning and recommend the Santa Ana site for a great learning experience.

    Cons

    None really, some small offices.

  8. "Horrible management"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend

    I worked at Providence Community Services full-time

    Pros

    Opportunity to make a positive difference in the lives of mentally ill young adults. Fantastic co-workers.

    Cons

    Low pay for too much work. Ineffective training for most positions.
    Toxic management team, inclusive little band who did not communicate well with staff. Constantly changing directives - sometimes from week to week. One management position could not keep someone in that job for more than 3-4 months - revolving door. (Obviously didn't buy the other's b.s.) Management looked for ways to place blame on anyone but themselves for mistakes (going back to ineffectual training), and targeted staff who didn't toe the line for micromanagement and then dismissal.

    Advice to Management

    Change management team. Better training for all positions. Recognize staff on more consistent basis.


  9. "mentally draining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSC/MT in Bethlehem, PA
    Former Employee - BSC/MT in Bethlehem, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The families are wonderful and the reason I stayed so long. The flexible schedule was a plus.

    Cons

    Where do I start. the last year this company has gone down hill. It felt like there were gangs and if you weren't in that right gang then they were out for blood. There was the employees who work hard bust their butt and then those who would sit around commit fraud and gang up on those employees who do actually work. The office staff would complain to upper management and harass you until you "break mentally" It felt like an operant conditioning trial nothing was ever right and everything was threatened. "you will be written up for having 3 weeks of corrections in a 4 week period" no support a clinical supervisor doesn't clinically guide you but rather call you when you make a mistake. no recognition for staff who do go above and beyond. The trainings are a joke and not allowed to take your on because that would cost the company $$$ and don't spend $$$$ on employees to give better production. raises are not even a thought in this company. They wouldn't even work to motivate employees because it would cost $$. They are too focused on making $$$ instead of treating employees right so they would bring more $$$ in. Very high turnover.

    Advice to Management

    Treat your BSC and TSS with respect and recognize for doing a good job. Offer better trainings. If you treat your employees better and remove abusive staff you can keep employees who are passionate for the field. these will make you money. Families see happy employees they will recommend agency to friends.


  10. "Therapeutic support"

    StarStarStarStarStar
    Former Employee - Therapeutic Support Staff in Aiken, SC
    Former Employee - Therapeutic Support Staff in Aiken, SC
    Recommends

    I worked at Providence Community Services (More than a year)

    Pros

    Flexible hours were a plus for me. I worked here while doing my internship for a Masters degree. Staff were friendly, and easy to communicate with.

    Cons

    I only have positive things to say.


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