Providence Health & Services Director Reviews | Glassdoor

Providence Health & Services Director Reviews

Updated Jul 24, 2019

To filter reviews, or .

2.2
20%
Recommend to a Friend
22%
Approve of CEO
Providence Health & Services CEO Rodney F. Hochman (no image)
Rodney F. Hochman
19 Ratings
  1. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Providence Health & Services full-time for less than a year

    Pros

    Mission, Core Values, and people

    Cons

    Location, Location, Location, Location, Location

    Providence Health & Services2017-07-07
  2. Helpful (10)

    "Mission no longer a priority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Providence Health & Services full-time for more than 10 years

    Pros

    Good people at the front lines

    Cons

    -morally bankrupt Execs have led to dramatic erosion in region-level autonomy -System-level services draining margin out of care such that local investment has stalled

    Advice to Management

    Admit that PSJH is too big to be run centrally. You're no better than Ascension that already tried something similar and failed.

    Providence Health & Services2019-07-23
  3. Helpful (6)

    "Not a friendly place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Communications Director 
    Doesn't Recommend

    I worked at Providence Health & Services full-time

    Pros

    Inspiring history. Five Sisters of Providence brought healthcare and education to the Pacific NW over a century ago. Some Sisters of Providence still work there and are as inspiring as their history. These are some of the finest women one can ever meet.

    Cons

    The management of the organization is now in the hands of a group of administrators, some with great vision, others mean-spirited and self-promotional. Politics is hip deep. Back-stabbing is the norm. Though they speak of carrying out the values of the most admirable founders, they fall far short. It is also difficult for right-minded people to work in a organization that wants to take over healthcare in order to... impose religious prejudices on others.

    Show More
    Providence Health & Services2019-07-24
  4. Helpful (25)

    "It's painful working at Providence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Director in Renton, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Providence Health & Services full-time for more than 5 years

    Pros

    -There are some talented peers and caregivers here. -Flex time off for senior leaders is a nice design even though none of the leaders can make use of it. -Some caregivers, mostly clinicians, practice the mission and values in their daily work. -Gym in Renton is nice. Other places not so much. -HQ is located in a semi-convenient commute location as compared with dense downtown locations with other local... corporate giants.

    Show More

    Cons

    -Careful taking a position here in 2019 or beyond. Plenty of layoffs and reduction in force are happening and planned as the system progresses through the next strategic plan. Don't quit that other organization just yet unless you're taking a critical patient facing position. -Core values for top executives are simple window-dressing values with lip service from the top down. These values have little discernible... impact on either how Providence caregivers behave or how the organization operates. Most line caregivers are unfortunately sharing this lack a resonance with the mission and values as many are smart enough to see this lip service for what it is. -Poor strategy and execution from top leaders in the system resulting in poor performance. Providence can't sustain the current margins so drastic changes will be in the future for Providence for years to come. -Company is still struggling through the merger with St. Joseph Health with little benefit seen to either. -Compensation is still very much on the low end to at most, mid-market. This is attributed of course to the non-profit status, but don't believe that for one minute. We are absolutely a for-profit organization hiding behind our tax status. -Work/life balance is more akin to say Amazon. Expect 60+ hour work weeks to stay caught up, let alone get ahead around here. -Talented workers don't stay for long. See above for a few reasons. Many of us are actively looking. -Most shared service functions are ineffective and their design contributes to a lack of accountability at all levels of the organization.

    Show More

    Advice to Management

    -Redesign your strategic shared service model. -Stop with the lip service and be honest and transparent with decisions and what the new strategies are about. -Stop pushing the mission focus until you live up to it yourself. Those of us in senior roles hear and see all that you do. No one at Providence can seem to keep anything confidential and it is truly disheartening to experience the facade in senior... leadership. -Hire and promote effective leaders from outside of your own circle and maybe some who were effective before coming to Providence.

    Show More
    Providence Health & Services2019-02-19
  5. Helpful (5)

    "My experience at Providence has been personally and professionally rewarding, creating many opportunities for growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Nursing in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Providence Health & Services full-time for more than 10 years

    Pros

    The people of Providence are amazing. The mission is alive and palpable, with a culture of doing the right things for the right reasons. Opportunities to advance education and grow professionally are available for those who seek them.

    Cons

    In an effort to be fiscally responsible, there is constant push to do more with less. Leaders are asked to take on more and more, and support from senior leadership continually decreases as they are stretched thinner as well. Ultimately this is costly, as resolution to issues become slower and caregivers at the bedside lose access and relationships with their leaders. Because of this, employee engagement declines... and managing staff becomes more challenging for front line leaders.

    Show More

    Advice to Management

    Ensure you have effective, competent leaders at every level. Define their role and support it by not spreading executives over multiple campuses. Do not leave low performers in roles that end up over-burdening the highly engaged and competent leaders that continually are asked to do more with fewer resources.

    Providence Health & Services2018-04-27
  6. Helpful (4)

    "Director Procurement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director Procurement in Renton, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Providence Health & Services full-time for more than 5 years

    Pros

    Providence is a great organization and love the mission of values.

    Cons

    New Senior Management are out of touch with the company values.

    Advice to Management

    Listen to employees and patients then do sometimes know better.

    Providence Health & Services2017-07-07
  7. Helpful (4)

    "Impossible to get things done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Director in Renton, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Providence Health & Services full-time for less than a year

    Pros

    Mission based approach to work is refreshing compared to other companies Wonderful caring people Location of main office in downtown Renton is nice

    Cons

    HR leadership can't get out of their own way to allow work to progress Overly political -- the work it takes to get all aligned is unreasonable and slows the pace of work PTO includes holiday accrual which they aren't transparent about when you start

    Providence Health & Services2017-05-28
  8. Helpful (10)

    "Management is Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in Missoula, MT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Providence Health & Services full-time for more than 5 years

    Pros

    The management team has created a set of core values and mission statement

    Cons

    The core values and mission statement left with the nuns. The management team is focused on the financials, and does not care how employees are impacted or treated. One of the worst places I've worked.

    Advice to Management

    Revise your core values and mission statement to reflect your focus of the bottom line.

    Providence Health & Services2017-05-06
  9. Helpful (4)

    "It's Been a Bumpy Ride"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Providence Health & Services full-time for more than 5 years

    Pros

    - Most caregivers are good in their delivery of high quality patient care. - Mission and Values are a strongly integrated part of every day work. - Peer leaders and co-workers are generally supportive.

    Cons

    - Pay and benefits are at or near market, but not competitive. - High turnover rates in both entry level and management. I know of a lot of leaders on the lookout for other jobs. - Mantra "do more with less" means salaried employees work 60+ hours a week and little work-life balance here. - It's a non-profit in terms of IRS status, but really just a big corporation with big silos. - IT and some other departments... have been through so many re-orgs and RIFs that they're rendered nearly useless.

    Show More

    Advice to Management

    Look to other corporations with legit Great Places to Work like ratings. Fix and innovate some antiquated IT and support processes. Pay your leadership competitive market rates.

    Providence Health & Services2017-01-28
  10. Helpful (7)

    "Director, Shared Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Providence Health & Services full-time for more than a year

    Pros

    Good benefits, good work life balance. Lots of inequities in workload though from individual to individual within same team based on relationship with leader.

    Cons

    Terrible IS/no technology; old fashioned, risk & change averse leadership - unfortunately because of significant tenured employees throughout the organization including execs, the organization is deeply committed to old fashioned and outdated practices which leads to profound inefficiencies and lack of diversity of opinion and experience. A lot of sacred cows in how the business is run ("this is how we've always... done it") without awareness or consideration of root cause or full lifecycle; teams tend to wear blinders and focus only on their silo. Lots of disjointed decisions and lack of engagement at all levels. Bad culture that has appearance of caring/mission/vision but truly is just a pretense for a very superficial interest in employee satisfaction and lots of lip service type interest in patient care and caregiver engagement. My leader, for example, is not willing to praise anyone for fear of alienating someone else so as a result, never acknowledges anyone's contribution privately or publicly. No training or development and lots of behind closed doors decision making which is then rolled out to teams including core leaders vs inclusive decision making. Extremely political. Completely inefficient and nepotistic recruiting approach because of the volume of candidates. As a hiring manager, the only way to filter effectively with minimal support from recruiting is by your own recruiting using your own network. Many teams (whole teams) are stuck in positions that don't allow any growth and are really hard to get out of (revenue cycle).

    Show More

    Advice to Management

    Clean house. Start over. Bring in leaders who are invested in the future of healthcare not the way it was in the fee for service good old days of the 80s. Incentivize leaders to truly motivate, develop, and train their teams and encourage real employee satisfaction. Provide cross training opportunities and develop processes that incentivize teams to collaborate not fight each other.

    Providence Health & Services2016-11-07
Found 34 reviews