Providence Health & Services Reviews in Portland, OR | Glassdoor

Providence Health & Services Portland Reviews

Updated April 25, 2017
219 reviews

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Portland, OR

3.5
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Rodney F. Hochman
63 Ratings

219 Employee Reviews

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Pros
  • they have good work life balance (in 61 reviews)

  • In an industry that continually strives to make ends meet with lower reimbursements, I feel that they live by their core values (in 57 reviews)

Cons
  • work life balance is shifting, career development options are limited (in 24 reviews)

  • Hostile upper management who inexplicably complain about short funds but keep adding layers of management i (in 28 reviews)

More Pros and Cons

  1. "Mehh...PB/HB"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ar Representative in Portland, OR
    Current Employee - Ar Representative in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Providence Health & Services full-time (More than 3 years)

    Pros

    Parking isn't bad. Benefits are okay. Work family balance. Core Values. Some jobs have freedom- depends on the position and team. Flex time. Free Bus Pass for the year for all employees. Wear jeans on Fridays. 403A/B standard benefits. $$ loaded onto an HSA card 700 single/ 1400 family per year.

    Cons

    Raises -don't expect them. Every year the raises are between 0-3% of your current wage-ALWAYS. They will never pull you aside and say "you've been doing amazing here's a $1 raise" never ,ever, ever. Every year the Supervisors lie and say 'it's less then last year' Only way to move up is to find a new position. Medical insurance has a HIGH deductible (1500 self/3K family), supervisors who barely do their job. Management picking favorites(everyone sees it) Supervisors who are always gone and can't answer questions because they truly don't know the job, but it's okay because Management is okay with not knowing the job. HR is incompetent at least the OR region. People won't get fired if the don't do their job, all they have to say is they didn't get training and it's a 3 month action plan and another chance. One team operates different from another. So depending on what team you are on, you might have a flexible schedule where as another Manager requires you clock in same time everyday. No consistency between teams- NONE. Nepotism and friends hiring friends is a huge issue. If it's one person's bday, they get a party, while another person doesn't even get a card. Stop hiring Consultants to try and find ways to save money when we all would have just been happy with $1 or 2 more an hour! Will not be surprised if this place goes union soon or at least tries too.

    Advice to Management

    Ask the team how they are doing, stop only going through the Supervisors. You will never get the "real" story from the Supervisor, most of the time they are the problem. Stop hiring inneffective leadership. Treat Reps like people and they will stay. Give them incentives to stay, Providence does nothing to keep the good ones, aboslutely nothing. This is why the turnover will continue to be high. Management doesn't interact with the teams really, just through the supervisor, so there is a disconnect between leadership and their teams. Allow more people to work from home. Kaiser, OHSU, Legacy are all doing it, get on board. Managers picking favorites is out of control, we all see that one Supervisor who works from home 3 days a week ... it does not go unnoticed.


  2. Helpful (5)

    "I wouldn't ever work there again."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PATIENT RELATIONS Representative in Portland, OR
    Former Employee - PATIENT RELATIONS Representative in Portland, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Providence Health & Services full-time (More than 3 years)

    Pros

    Good vacation time accrual, higher up management care, constantly expanding to different states so you have the ability to move around if needed

    Cons

    Turn over rate is horrible because annual raises suck and direct management likes to pick favorites and not listen to all employees, just the ones the really really like.

    Advice to Management

    Learn that you are management, not friends. Stop picking sides. Don't allow kindergarten BS lies and tattletales. Say something and stick to it(don't tell employee a no and employee b yes!)


  3. Helpful (1)

    "IT at Health Plan"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Providence Health & Services full-time (More than 3 years)

    Pros

    - good coworkers, good work life balance (however this is changing), flexible time off

    Cons

    - work life balance is shifting, career development options are limited

    Advice to Management

    work on stabilization and figuring out career paths


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    "Providence acute care nurse, subsequent clinic nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Portland, OR
    Current Employee - Staff RN in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Providence Health & Services part-time (More than 8 years)

    Pros

    I Love caring for patients both in the hospital & in the clinic. The doctors & caregivers are marvelous.

    Cons

    Hospital is Union, Clinic is not. Clinic is definitely more profit minded & punitive. I do not feel the company has the employee or patient's best interest at heart. Lack of hours flexibility, lack of career development.

    Advice to Management

    Put employee interests first. Focus on retention, reward seniority & experience. Employee has no confidentiality if trying to transfer to another department. Managers call each other even when employee's ask for that not to happen.


  6. Helpful (4)

    "Not living its own Mission, Squandering its reputation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Providence Health & Services part-time (More than 10 years)

    Pros

    Decent benefits, co-workers, facilities, and free parking.

    Cons

    Constantly "Transforming Healthcare" while not improving medicine or care at the bedside.

    Advice to Management

    The local management added value, the corporate clowns added layers of bureaucracy. It's not about the technology - its about the people.


  7. Helpful (1)

    "Providence has been home for a long time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dietary Coordinator in Portland, OR
    Current Employee - Dietary Coordinator in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Providence Health & Services part-time (More than 10 years)

    Pros

    Good benefits, Trimet bus pass, cellular discounts, decent pay fresh out of high school.

    Cons

    Fairly high turnover lately resulting in undertrained employees.


  8. Helpful (3)

    "Great for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance in Portland, OR
    Current Employee - Compliance in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Providence Health & Services full-time (More than a year)

    Pros

    Wonderful training and education services.
    Competitive compensation and benefits.
    So many growth opportunities.
    My position has a flex schedule, which was nice.

    Cons

    Because it's so big, implementation of anything new or making requests is a very slow process.

    Advice to Management

    Offer more telecommuting positions. I could have easily done my job from home, as it was mostly communication via emails and online meetings


  9. Helpful (4)

    "A casual work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Portland, OR
    Current Employee - Senior Software Engineer in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Providence Health & Services full-time (More than 3 years)

    Pros

    Lots of nice people. Some are good and smart. Bright office environment. Decent amenities like coffee, team, gym.

    Cons

    There are many people who are not very good at what they do, but stick around because there is no incentive to leave; it's so comfortable & cushion. So if you are a go-getter, chances are you'll be doing a lot of the work, since many will sit around.

    Advice to Management

    Be willing to make underperformers work harder, fire them if needed.
    Reward the higher performers, or they'll all leave, and only the bad ones remain.
    Take care of good employees and they'll take care of the work.


  10. "Wonderful Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Providence Health & Services full-time (More than 10 years)

    Pros

    Focus on the mission, especially compassionate care for the poor and vulnerable.

    Cons

    Growing pains. With many affiliations, mergers and reorganizations, sometime cultural development suffers and people are casualties.

    Advice to Management

    Work on improving cultural adherence with mid and low level management. I could see the mission in top management, but it gets lost in translation lower down.


  11. Helpful (2)

    "It's Been a Bumpy Ride"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Portland, OR
    Current Employee - Director in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Providence Health & Services full-time (More than 5 years)

    Pros

    - Most caregivers are good in their delivery of high quality patient care.
    - Mission and Values are a strongly integrated part of every day work.
    - Peer leaders and co-workers are generally supportive.

    Cons

    - Pay and benefits are at or near market, but not competitive.
    - High turnover rates in both entry level and management. I know of a lot of leaders on the lookout for other jobs.
    - Mantra "do more with less" means salaried employees work 60+ hours a week and little work-life balance here.
    - It's a non-profit in terms of IRS status, but really just a big corporation with big silos.
    - IT and some other departments have been through so many re-orgs and RIFs that they're rendered nearly useless.

    Advice to Management

    Look to other corporations with legit Great Places to Work like ratings. Fix and innovate some antiquated IT and support processes. Pay your leadership competitive market rates.


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