Providence Health & Services Reviews in Renton, WA | Glassdoor

Providence Health & Services Renton Reviews

Updated August 7, 2017
160 reviews

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Renton, WA

3.1
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Rodney F. Hochman
81 Ratings

160 Employee Reviews

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Pros
  • good benefits good work life balance (in 74 reviews)

  • Providence has a strong set of core values that you can see in the decisions it makes everyday (in 64 reviews)

Cons
  • Work life balance" really means work should be your life (in 25 reviews)

  • High turnover with upper management (in 33 reviews)

More Pros and Cons

  1. Helpful (5)

    "Mission-Based, Growth Focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Renton, WA
    Current Employee - Senior Project Manager in Renton, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Providence Health & Services full-time (More than a year)

    Pros

    Highly mission-oriented organization
    Excellent pay and benefits (based on system office experience)
    Great opportunities for growth and development
    Leaders in the Director/Manager levels trust and believe in their staff
    The best work/life balance I've ever experienced in a company

    Cons

    Organizational strategy seems to be headed in the wrong direction
    Executive leadership seems to be too focused on short-term
    Cumbersome corporate structure that makes innovation and spread and adoption of best practices difficult
    Communication throughout the organization is very poor

    Advice to Management

    Innovate. In the words of Einstein, we can't solve problems with the same thinking we used when we created them. The healthcare industry is in a tough spot, but simply complaining about lack of reimbursement when you don't necessarily invest in the best ideas to begin with doesn't help anyone. Grow, merge, acquire is not a new approach and it is not the right approach when you don't have your house in order to begin with and it's leading to a poor culture for employees and moving away from Mission. Go back to the basics of providing quality healthcare and focus on prevention and building healthier communities as a way to reduce costs in a sustainable way rather than building up massive internal corporate structures then suddenly cutting all those jobs just to do the same thing again a couple years later. There are many, many highly Mission-driven folks with good ideas in the organization, use that knowledge and dedication.


  2. Helpful (2)

    "Great place to work, they need to stop buying other companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Analyst in Renton, WA
    Former Employee - Service Desk Analyst in Renton, WA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Providence Health & Services full-time (More than 3 years)

    Pros

    great benefits, positive work environment

    Cons

    there are 4 integrations with other companies. Company needs to stop buying out other companies until we get ourselves in order.

  3. Helpful (2)

    "Great Organization, Challenging Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Renton, WA
    Former Employee - Recruiter in Renton, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Providence Health & Services full-time (Less than a year)

    Pros

    -team camaraderie was excellent
    -transparency in all areas of the Talent Acquisition department
    -goals are customized for each Recruiter, with req. load, types of positions, etc.
    -flexibility to work a schedule that fits you best, ability to work from home at least once per week
    -beautiful campus with excellent gym, cafeteria and facilities
    -compensation very good
    -excellent benefits package (health coverage, PTO)

    Cons

    -the TA team is huge (over 80 Recruiters on Renton campus alone). Not a lot of room for growth
    -the company bit off more than they could chew when they hired over 70 additional TA professionals in Q2 2016. Laid off many people in Q4 2016.
    -Merger with St. Joseph provided many challenges

    Advice to Management

    Continue to be transparent and flexible with your teams.
    Provide opportunities for learning and additional project work to keep us stimulated


  4. Helpful (1)

    "Director Procurement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Procurement in Renton, WA
    Former Employee - Director Procurement in Renton, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Providence Health & Services full-time (More than 5 years)

    Pros

    Providence is a great organization and love the mission of values.

    Cons

    New Senior Management are out of touch with the company values.

    Advice to Management

    Listen to employees and patients then do sometimes know better.


  5. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Renton, WA
    Current Employee - Project Manager in Renton, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Providence Health & Services full-time (More than a year)

    Pros

    Great people to work with, some of the best

    Cons

    The company doesn't know how to manage itself, it is too big and there are not enough executives with experience to handle the higher level strategy.


  6. Helpful (2)

    "Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Providence Health & Services full-time (More than a year)

    Pros

    A very short commute time.

    Cons

    Tuition reimbursement is so minimal and has so many restrictions it is mostly worthless. They make you participate in weird team building. Management works out of this book 'Crucial Conversations' which should be labeled 'Cruel-cial Conversations', because it is basically a manual for sociopaths. Another is this thing called 'Personalysis', which is basically a fraud ( look it up on Google Scholar ). 'Project-ification', i.e. turning the simplest things into 'projects'.

    Advice to Management

    There was once a book called ' The Peter Principle', which described how management rises to a level of incompetence in relative large and static enterprises. Prov, because of it's very rapid growth, was Peter Squared - people were sucked upwards into levels far above ordinary incompetence.


  7. Helpful (1)

    "Instituitional Racism In Recruiting Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Providence Health & Services (More than a year)

    Pros

    I worked in Recruiting, and we had flexibility to work remote, which was great. The overall environment was collaborative and collegial, so group projects were truly a team effort.

    Cons

    HR at Providence is lead by Caucasian leaders at all levels. In Recruiting, if you were not a Caucasian Female, similar to other leaders, there was a glass ceiling over your head. It was well known that people of color do not fare well at Providence. I was even interviewed by HR Legal around what I witnessed in Recruiting around discriminatory practices, even legal knows there are issues, yet nothing is done about it. I left Providence because no matter how much my work was praised, I was never worthy of being promoted. Ironically, people below me, and of course Caucasian, were always given more opportunity.

    Advice to Management

    You are being investigated by your internal Legal team. Your discriminatory behavior in the Recruiting department will not last forever.

  8. Helpful (9)

    "Has bitten off WAY more than it can chew in the last 4 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Renton, WA
    Former Employee - IT Project Manager in Renton, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Providence Health & Services full-time (More than 10 years)

    Pros

    Lots of good people with good hearts.

    Cons

    Most all of the current management has NEVER run an organization as large as it is now and just do not have the talent or experience to do so. Some very good people have left and who can blame them. They try to keep the merged families happy but that just makes top heaviness and VERY unclear direction to rank and file staff. Senior leaders push their inability to confront or settle issue with their peers down to the middle mgt. and senior staff level to fight out. Lack of courage, boo!

    Advice to Management

    Reorganize and trim. There are over 80 positions with the word "Chief" in the title. Way too many chief's and not enough well thought out Indian roles


  9. Helpful (4)

    "Top Heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Renton, WA
    Current Employee - Manager in Renton, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Providence Health & Services full-time (More than 3 years)

    Pros

    - Good benefits
    - Great co-workers
    - Friendly work environment
    - Good work/life balance

    Cons

    If you're passionate about making impact and contribution to the company's success, you'll be frustrated. If job satisfaction doesn't mean anything to you, this is a great company to work for.
    - Very top heavy: too many positions that cannot be justified
    - Very few people doing the actual heavy lifting
    - Too big for its own good
    - Runs on inefficiencies
    - Not willing to change
    - Your voice will be ignored
    - That of a very old organization(>100years)

    Advice to Management

    The organization has grown at a rapid pace through mergers and acquisitions which is a trend in healthcare industry. But it's not very well thought out and it needs some major organizational restructuring.


  10. Helpful (6)

    "Company Mission Diminishing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Professional in Renton, WA
    Current Employee - IT Professional in Renton, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Providence Health & Services full-time (More than 8 years)

    Pros

    Good work life balance and competitive pay. Everyone is usually respectful of others. A company mission that you can be proud of...

    Cons

    Senior leadership is constantly making reckless decisions to acquire/merge/affiliate/etc. that negatively impacts the good people making the entire system run. Before things can be stabilized, leadership continues to throw monkey wrenches with more and more mergers and acquisitions. Providence's identity is lost and will continue to be muddled with the St. Joseph merger. Where are the Sisters?

    Advice to Management

    The Board needs to replace Rod Hochman and other senior leaders that are constantly making bad decisions. Get back to the basics.


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