Providence Health & Services Reviews | Glassdoor

Providence Health & Services Reviews

Updated November 13, 2018
1,662 reviews

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3.4
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Rodney F. Hochman
511 Ratings

1,662 Employee Reviews

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Pros
  • "There's an emphasis on work-life balance" (in 90 reviews)

  • "Has strong guiding principles for their core values" (in 72 reviews)

Cons
  • "Leadership doesn't listen to new ideas of how to improve the workplace or work/life balance" (in 32 reviews)

  • "Upper management should've involved the employees in the manager hiring process" (in 39 reviews)

More Pros and Cons

  1. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN
    Current Employee - Staff RN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Providence Health & Services full-time (More than a year)

    Pros

    Great benefits. Amazing co-workers. Amazing mission and purpose.

    Cons

    RN pay is somewhat lower than what some of the other hospitals make- but the job is so amazing pay doesnt matter

    Advice to Management

    none


  2. "Cna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Providence Health & Services full-time

    Pros

    Good community and good benifits

    Cons

    Poor Supervisors standards poor communication

    Advice to Management

    More training for managers staff

  3. "Great mission but employees are not always put first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Portland, OR
    Former Employee - Coordinator in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Providence Health & Services full-time (More than 10 years)

    Pros

    I liked working for Providence for many years. Learned a lot of skills and enjoyed working with clinical and support teams. Good health insurance benefits.

    Cons

    Management is often promoted from line positions without the training and skills to be good supervisors.

    Advice to Management

    Value long term employees, encourage training and movement within company.


  4. "Prove it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Providence Health & Services (More than 10 years)

    Pros

    Sometimes tater tots are served in the cafeteria. (8 words)

    Cons

    Management says they are LGBTQIA friendly yet refuse to include “sexual orientation” and “gender identity” in the (so-called) Nondiscrimination policy. When upper management was approached, I was ignored.

    Advice to Management

    Proof is in the pudding — if management truly supports LGBTQIA people, they should protect us like everyone else, and not exclude us.


  5. "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Nursing Assistant CNA in Walla Walla, WA
    Current Employee - Certified Nursing Assistant CNA in Walla Walla, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Providence Health & Services full-time (Less than a year)

    Pros

    Wonderful work environment! People are friendly. The day starts with a prayer.

    Cons

    Short staffed a lot. It just seems like there is never enough people to work.


  6. Helpful (1)

    "OR RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse - Operating Room in Santa Monica, CA
    Former Employee - Registered Nurse - Operating Room in Santa Monica, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Providence Health & Services full-time (More than a year)

    Pros

    Amazing staff!!! Made working so much fun

    Cons

    Management... they are so hands off, they have no idea what even happens inside the OR. So quick to implement new procedures and policy that don't make sense, if they spent even one hour in the OR they would recognize this. The care so disconnected

    Advice to Management

    Spend more time working in the OR instead of behind a computer screen and closed door. Acknowledge and consider employees input to new ideas and concerns. Top down problems here!


  7. "Wonderful mission and culture, but pay & benefits need work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant III in Portland, OR
    Current Employee - Administrative Assistant III in Portland, OR

    I have been working at Providence Health & Services full-time (More than a year)

    Pros

    Wonderful mission, compassionate care teams, & a lot of opportunities for continued learning and growth

    Cons

    Disorganized and confusing company structure, & as of 2018 we all had to start participating in a difficult online health incentive program in order to earn money to put toward our health insurance. The health insurance also has a high deductible, and the coverage doesn't kick in until you have met that deductible (of $1200). Since Providence is non-profit, their salaries are generally not as competitive as the other big hospitals in the area.

    Advice to Management

    The provider-led medical home model in my experience has caused an arrogance amongst some of the providers within the organization. Need to include administration in more of the decision-making. Please also do away with the Virgin Pulse health incentive tool or reduce the number of required annual points needed to earn our health incentive. Or, better yet, offer your employees a lower deductible health plan.

  8. "Nurse Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Nurse Manager in Olympia, WA
    Former Employee - Clinical Nurse Manager in Olympia, WA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Providence Health & Services full-time (More than 10 years)

    Pros

    Wonderful coworkers, mission driven for patient care. Good medical benefits

    Cons

    Executive leaders are so far removed from front line managers. No accountability for incompetent director. Decisions are often made at the system level without any input from the local managers. Layoffs occur every November to meet budget. This organization has changed for the worse in the last 5 years...

    Advice to Management

    Listen to your employees. Employee engagement survey are useless if senior leaders are not engaged with the lower level managers or staff..Don’t acquire anymore clinics or hospitals if you can’t financially manage the ones you have now..


  9. "A top-notch employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Nursing Assistant in Portland, OR
    Former Employee - Certified Nursing Assistant in Portland, OR
    Recommends
    Positive Outlook

    I worked at Providence Health & Services full-time (More than 8 years)

    Pros

    Great company culture, once you're "in the system" as an employee you can easily migrate to other jobs/departments, patients generally love the care they get.

    Cons

    Pays is slightly less than other hospitals. Also, even if you're a 5-star employee the annual salary increase is capped so it takes years to see a noticeable difference in pay.


  10. "Good work environment, freedom to do job well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Spokane, WA
    Former Employee - Staff RN in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Providence Health & Services part-time (More than a year)

    Pros

    I feel I was able to do my job well, which for me meant tending to patient's needs, in the emergency setting.

    Cons

    Nothing out of the ordinary.


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