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Providence

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Providence

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Providence Reviews

Updated Nov 28, 2022

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Found 4,617 of over 5K reviews
3.6
67% Recommend to a Friend

Found 4,600 of over 5K reviews

3.6
67%
Recommend to a Friend

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Top Review Highlights by Sentiment

Pros
  • "Good benefits just needing lower deductible and approval to receive care from doctors in our own office.(in 407 reviews)
  • "Generally great people to work with who are very motivated by the organization's mission and core values.(in 301 reviews)
  • "Great coworkers that are passionate about providing quality healthcare and who care deeply about their patients' well being.(in 165 reviews)
  • "clean with friendly staff and a nice looking new tower(in 145 reviews)
  • "Work life balance is good(in 90 reviews)
Cons
  • "The management is poor and ones I have had experience with only care about the profit.(in 274 reviews)
  • "No cons I can think of other than the pay was low for pandemic times.(in 244 reviews)
  • "Senior Leadership did not care enough about their own employees to discuss the superior work their internal employees were performing.(in 80 reviews)
  • "Few managers have college degrees and 1/2 the staff do not know English on a high school level.(in 72 reviews)
  • "Upper management is completely incompetent, money hungry and doesn't care about providing immediate supports to social workers.(in 61 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Providence and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Great place to work!

    Nov 25, 2022 - Certified Medical Assistant (CMA) in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with! Fast-paced clinic, but fairly compensated.

    Cons

    Short-staffed. Too many patients on panel for Primary Care Providers to have availability for time-sensitive appointment needs.

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  2. 5.0
    Current Employee, less than 1 year

    A Wonderful Place to Work!

    Oct 19, 2022 - Director Compliance 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love that the founding of Providence Health & Services traces back to 1843, over 160 years ago by a community of women who were known as the Sisters of Providence. After joining the organization a few months ago, it is very apparent to me that the Mission & Values that attracted me are not just empty words. Instead, they are deeply rooted into the culture of the organization. I see the organization's promise of "Know me, care for me, ease my way" exhibited by all Caregivers (employees), including senior leadership. Providence is a large healthcare system with its own healthcare delivery system (hospitals & medical groups) as well as health plans with membership primarily based in Oregon & Washington, and now California. It's an exciting time from a growth perspective for Providence Health Plans, but also for the career opportunities because of the growth. Providence offers competitive salaries, great benefits, the potential opportunity to work remotely, and most importantly, a great team of caring and compassionate people to work with. If you are looking for a great new career opportunity, and your values are in alignment with the Mission and Values of Providence, I highly recommend checking to see what opportunities are available where your experience and talents will contribute and shine.

    Cons

    The onboarding process as a remote employee was surprisingly relatively smooth. The timing for when I joined was also when there was a system conversion that caused some bumps for me personally, but HR was very supportive and helped me.

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  4. 2.0
    Former Employee, more than 1 year

    Really lame company to work for

    Nov 23, 2022 - PATIENT RELATIONS Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Floating to different locations gives variety and keeps you from being stuck in the drama of the clinic

    Cons

    The vibes of every office are different; I floated in the staffing pool and that was honestly a great job but they honestly do not care about their employees. PRR's at Providence are bottom of the barrel. It would count as an absence if we missed the once a month staff meeting; even though we would be on the same assignment for a month and it could easily be forgotten. You can only move up in the company if you know someone or network well. Not based on experience and rapport. Providence cares more about diversity then the staff they already have.

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  5. 1.0
    Current Employee

    HORRIBLE Management

    Nov 2, 2022 - A Current Employee in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Management from different departments are wonderful - EAP feels like they care - Fellow employees... some from your own and many from other departments are wonderful and are a wealth of resources and knowledge.

    Cons

    - Retaliation - Favoritism - Low Pay - Overworked. Mandatory to work 2-3 different shifts in 8-12 hours and work more days in a week than initially agreed to. If don't, do not get MERIT INCREASE. - Your personal belongings become everyone's personal belongings. When brought up to management, they get upset that you don't share. - Management does not understand and/or care if you have mental health problems, that they caused you to have mental health problems, and/or if other employees and/or patients/visitors cause you to have mental health problems. They just say, "ok. Deal with it and move on (on your own time)." - HR has management's side because MANAGEMENT CAN DO NO WRONG and NON-MANAGEMENT ARE JUST CRY BABIES. - MANAGEMENT WILL "MAKE EXAMPLES OUT OF EMPLOYEES" (to get the employee FIRED) if they don't like you. - Management does not honor any legal approved leaves. - If Management hates you, they won't let you train elsewhere and/or expand your knowledge/field.

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  6. 3.0
    Former Employee, less than 1 year

    Providence St Johns RN

    Nov 17, 2022 - Registered Nurse in Santa Monica, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The floor I worked on was PCCU. The staff are a great group of people. Very kind and fast paced environment with complex patient cases. You will learn a lot as a nurse.

    Cons

    Overall, the hospital has a huge lack of resources when it comes to staffing. Not just in nursing, but all areas that ultimately falls on the nurse. No 24 hour phlebotomy, and most of the time only 1-2 phlebotomists for the whole hospital. You are drawing a lot of labs! Not enough kitchen staff, CNAs an RN responsible to pass meal trays. Time consuming tasks when you are already caring for usually 4 complex patients that require much attention. Also a lack of EVS and the staff bathrooms were at times unusable, dirty floors in break rooms, just not what I would expect from a hospital.

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  7. 5.0
    Current Employee, less than 1 year

    A caring, nurturing environment

    Oct 18, 2022 - Senior Data Analyst in Anaheim, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone's really nice Leadership genuinely wants you to succeed/develop into your best/truest self Hybrid model for non-clinical staff means one day per week in the office (as of Oct '22) Excellent onboarding where your thoughts and opinions count Very easy to transition/grow your skills Despite being affiliated with religion, they're very open and accepting of others

    Cons

    If you aren't comfortable being your true self, you'll have a more difficult time here. If you're looking for a traditional, minimal effort job this company isn't a good fit. If you like to sit back and be lazy, this company isn't for you.

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  8. 5.0
    Current Employee, more than 5 years

    It's all about the mission

    Nov 19, 2022 - IT Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Co-workers are super dedicated to patient care - Excellent management. Very supportive and professional - IT is making a heavy investment in modernizing the systems and networks

    Cons

    Healthcare is hard work. Need to be committed to the mission of improving healthcare services for all.... especially the poor and underserved.

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  9. 4.0
    Former Employee

    Old Guard vs New Guard

    Oct 31, 2022 - Director, Data Center Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Due to large technical debt, there was a ton of opportunity and ability to make a real difference.

    Cons

    When a new CIO was brought in, he began implanting his past team and removing existing leadership. This practice then began the start of the next 3 management layers being replaced with the one-up layer of leadership bringing in their past teams, displacing the active leadership layers.

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    3 people found this review helpful
  10. 4.0
    Current Employee, more than 8 years

    Great, but lots of change

    Nov 16, 2022 - Marketing Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great mission with people who really care about advancing health care in the communities we support.

    Cons

    Healthcare is a difficult industry in general and it can be a grind trying to keep up with the struggles post COVID. Providence has been going through major restructures in order to lower costs and gain efficiencies which can create a difficult environment.

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  11. 4.0
    Former Employee, less than 1 year

    Okay place to work

    Nov 22, 2022 - Patient Registration Representative in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Patients most great coworkers

    Cons

    One coworker made the job unbearable. Nothing to do with the company itself.

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