Providence Service Reviews | Glassdoor

Providence Service Reviews

Updated June 8, 2017
19 reviews

Filter

Filter

Full-timePart-time

2.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
James M. Lindstrom
0 Ratings

19 Employee Reviews

Sort: PopularRatingDate

  1. "Children and Adolescent Case Management Services in Maine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Targeted Case Manager - Children and Adolescents in Hallowell, ME
    Former Employee - Targeted Case Manager - Children and Adolescents in Hallowell, ME
    Recommends
    No opinion of CEO

    I worked at Providence Service full-time (More than a year)

    Pros

    Providence provided an opportunity for me to grow professionally, to build my reputation and skills while ensuring I received support from all levels of management. Management had an open door policy and I always felt supported in making decisions with regard to treatment plans, crisis interventions, and also when it was time to discharge a client. It was truly a pleasure working for this organization.

    Cons

    There was a great deal of documentation required; this took up a great deal of non-billable time.

    Advice to Management

    Increase salaries for direct care staff. In order to adequately meet the needs of such a high-needs population, staffing needs to be consistent and high level. Invest in your staff, reduce turnover, and insure quality candidates do not leave for the next slight increase in pay from your competitors.


  2. "Good Compay overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Each local region looks very different to serve each community so it's hard to write a accurate review.

    Cons

    As each regional area is very unique there can be a big difference between the successful offices and the less successful ones.

  3. "BHP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Providence Service full-time

    Pros

    Vacation, Pay, Supportive Work Environment

    Cons

    Sometimes it is a struggle to find clients, or when clients cancel


  4. "It has been an interesting entry level position, serving as a mentor."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mentor
    Current Employee - Mentor
    Recommends
    No opinion of CEO

    Pros

    As a mentor, you set your own schedule and you have the opportunity to be a positive role model in kids' lives.

    Cons

    The pay isn't that great as a mentor. Also, there are some risks associated with spending time with troubled adolescents and you often experience violence, profanity, and poor behavior.

    Advice to Management

    Management within the company should more actively seek out college students by participating in career fairs and other various activities to get the company's name out there.


  5. "Providence is a well intentioned community of mental health professionals with operational difficulties."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Child and Family Counselor (BHT) in Tucson, AZ
    Former Employee - Child and Family Counselor (BHT) in Tucson, AZ
    No opinion of CEO

    Pros

    Attitude towards work life balance and time off are very generous.
    Coworkers are honest, dedicated, and fun to work with.

    Cons

    Management is disorganized and engages in infighting.
    Due to management infighting, employees have difficulty working across departments.
    Leadership does not send clear messages to employees.

    Advice to Management

    Consider reorganizing mid-level management or providing less ambiguous directives that improve inter-group unity.


  6. "I've worked with the company a year."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Laid back work environment. Flexible. No micro-managing.

    Cons

    Never give raises based upon what long standing employees of company indicate. Lousy healthcare coverage.

    Advice to Management

    Reward your workers. Get better healthcare for employees and their families.


  7. Helpful (3)

    "Providence Human Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sanford, ME
    Current Employee - Anonymous Employee in Sanford, ME
    Recommends
    Positive Outlook

    I have been working at Providence Service full-time (More than a year)

    Pros

    Flexible schedules, supervisors are easy going, casual office environments, great coworkers

    Cons

    Treat employees as a number instead of a person, expensive insurance, high burn out and turn over

    Advice to Management

    Get better benefits, rewards employees for their good work. Management needs to be more consistent

  8. "Expected to do too much work with too little resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist in Tucson, AZ
    Former Employee - Therapist in Tucson, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Providence Service full-time (More than a year)

    Pros

    This company was willing to give me lots of experience and really grow in my abilities in the behavioral health field.

    Cons

    Providence is a publicly held company that makes a profit from medicaid billing. Profitability seemed to be the bottom line over client care.


  9. Helpful (1)

    "LMHC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LMHC in Sarasota, FL
    Current Employee - LMHC in Sarasota, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Providence Service full-time (More than 3 years)

    Pros

    The employees are very friendly and nice

    Cons

    Too much paperwork, too much of required billing to make quota

    Advice to Management

    Management is good, the supervisors. The upper management has no clue what goes on in the field or in the front offic.


  10. "Too much pressure to make unrealistic profits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Providence Service full-time (More than 10 years)

    Pros

    Leave policy was very generous, if leave time was approved. Opportunities for advancement if you are a hard worker.

    Cons

    Emphasis is on profits over employees and consumers. Top down driven leadership.Expect to work 12 hour days as the norm.

    Advice to Management

    Communicate with your employees and ask for their feedback instead of hiring consultants and laying off people without notice.


Showing 19 of 21 reviews
Reset Filters