Provident Funding Reviews | Glassdoor

Provident Funding Reviews

Updated February 14, 2017
123 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Craig Pica
38 Ratings

123 Employee Reviews

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Pros
Cons
  • Managers will micro manage you, there really isn't any room for advancement, middle managers lack people skills, you will be treated like a robot (in 5 reviews)

  • As others indicated, no matching 401K or sick days (in 7 reviews)

More Pros and Cons

  1. "Good place to start"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Provident Funding full-time

    Pros

    Good training program. Easy promotions

    Cons

    No matching 401k, you work like a robot, no appreciation

    Advice to Management

    Care more about employees


  2. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Provident Funding full-time (More than 3 years)

    Pros

    Generous leave consideration was given to me. Maternity leave extension was granted with no difficulty and I was even allowed to return part time for a while. Every year my sick days were increased which I could use for myself or my children. The company really cares about the employees and COO personally helps anyone who needs it. I quit to stay home with my children but would definitely return.

    Cons

    The work can be hard and complicated. You have to learn quickly and be a self starter. Sometimes it is too quiet at work.

    Advice to Management

    Offer a debit card for FSA.


  3. "Servicing Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay when starting out of college
    Really enjoyed my co workers
    Steady schedule
    Good opportunities to move within the company

    Cons

    Some of the managers were hard to work with


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  5. Helpful (2)

    "Mortgage Closer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Provident Funding full-time

    Pros

    Easy job out of college.

    Cons

    Company tends to over promise and under deliver.

    Advice to Management

    Provide more transparency during the hiring process.


  6. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Pittsburgh, PA
    Former Employee - Underwriter in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook

    I worked at Provident Funding (More than 5 years)

    Pros

    Gain skills needed in order to break into the industry. Can make overtime and cross train into other positions; increasing your knowledge base and skill set

    Cons

    Not much room for upward mobility


  7. "Mortgage Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Consultant in San Diego, CA
    Former Employee - Mortgage Consultant in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Provident Funding full-time (More than 3 years)

    Pros

    Opportunity to make commission, nice co workers

    Cons

    Not much room for advancement
    Benefits not good

    Advice to Management

    better transparency


  8. Helpful (5)

    "Dysfunctional Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Provident Funding full-time (More than a year)

    Pros

    Good entry level job, good annual raises. Decent entry level job if you have no other options. But the job itself blows. The senior managers are liars snd awful people yet have the CEOs full support so are untouchable. So, middle managers try to emulate them as matching their a-holeness. While this is hard to do, they give it a good shot. Don't work here if you want to ever be treated with any respect. You won't be. If they feel the company needs you elsewhere, they'll move you whether you want a complete job change or not. If you're an underwriter, they'll make you make collection calls over night and tell you that you have a terrible attitude if you don't get excited about your move. The CEO recently loosened up his guidelines considerably. Either he's been totally wrong in his thought process since 1991 or he's selling. Since he never thinks he's wrong, I think he's selling soon. Managers at this company would have difficulty transitioning to other companies so they better hope he decides not to sell. Would not recommend anyone to work here unless desperate.

    Cons

    No upward mobility opportunities, terrible benefits, treated with complete disrespect from middle management, CEO nowhere to be found and will probably sell company soon. You'll have to answer to awful people if you're employed there. The people in charge would be an HR nightmare at a normal corporation. But since the owners wife and COO runs HR, weirdly there are very few complaints.

    Advice to Management

    They don't care about anyone else's opinions on any level so won't waste the abundant advice I have for them


  9. "Servicing Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cypress, CA
    Current Employee - Customer Service Representative in Cypress, CA

    I have been working at Provident Funding full-time

    Pros

    Good paying entry level job. Young workplace. Fast paced never boring.

    Cons

    No matching 401k. Could offer more time off or sick days. Little to no recognition for doing a good job.

    Advice to Management

    Offer matching 401k or other retirement benefits. Extensive summer Fridays to year round. Offer sick days.


  10. "Servicing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Provident Funding full-time (More than 3 years)

    Pros

    Decent raises and Christmas bonuses. Opportunity to be "promoted" to a specialized role. Certain managers want you to succeed.

    Cons

    Once you are moved to a new role, you will never be moved again. The rules only apply to certain individuals. Servicing managers love to micromanage and try to tell individuals in other departments what to do. They also think they have way more power than what they actually do. The "favorites" can get away with anything. People constantly talk behind your back and then nice to your face.

    Advice to Management

    Benefits are terrible. No 401k?? Where is the CEO? Company makes millions, but he is nowhere to be found.


  11. Helpful (3)

    "Depressed Workforce, Retail Sadness"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pipeline Analyst
    Former Employee - Pipeline Analyst
    Negative Outlook
    Disapproves of CEO

    I worked at Provident Funding full-time (More than a year)

    Pros

    It's a small paycheck with exposure to the industry, but certainly not nearly enough to deal with the utterly lost management.

    Cons

    I worked with Provident's Retail division. I was hired as a part of their Associate program. We were all young college kids promised a fulfilling career, ripe with opportunity. Instead our group was quickly shoveled into customer service calls with the Servicing department or sentenced to years of customer-facing roles which they referred to as Production Support or Pipeline Analyst. Horrible.

    Provident's Retail division was utterly depressing. The team is led by, I guess you could call the guy, a "manager" who is completely out of touch with reality, intent on treating intelligent people like robots, and yelling at anyone who disagrees with him. Great leadership here, folks.

    Advice to Management

    Like you even care?



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