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Prudential Reviews

Updated March 10, 2017
187 reviews

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Prudential Chairman and CEO John R. Strangfeld
John R. Strangfeld
52 Ratings

187 Employee Reviews

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  1. "Financial Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Prudential full-time

    Pros

    401(K) match, pension, flexible hours

    Cons

    100% Commission, no paid time off

    Prudential Response

    Mar 15, 2017 – Social Media Community Manager

    Thank you for your comments. As you know, a career in financial services can be very challenging yet also rewarding. While it sounds as if the Financial Professional Associate opportunity may not ... More


  2. "Financial Professional"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Prudential full-time

    Pros

    Flexible schedule and quality Life Insurance products.

    Cons

    Lack of support, no leads, you pay your own rent in corporate office, pay your own E&O Insurance, very little effective training, and countless other short falls.

    Prudential Response

    Mar 8, 2017 – Social Media Community Manager

    Thank you for your comments. We hope that you find Prudential to be a safe and open environment to voice your concerns to your supervisor or human resources contact. We encourage all of our ... More


  3. Helpful (1)

    "What happened?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shelton, CT
    Current Employee - Anonymous Employee in Shelton, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Prudential full-time (More than 10 years)

    Pros

    A few years ago, I could have written pages on the positives of Pru Annuities. Unfortunately, it is an entirely different company today, and I'm unsure of how they could turn around Nonexistent morale, total absence of leadership, outdated systems/ideas/products to become a shadow of the company they used to be.

    Cons

    No leadership, and no strategy, despite all the recent VP hires with ambiguous titles that promise to define our strategy, and who drown us in PowerPoint presentations about strategy, but it's all smoke and mirrors. This company cannot move forward with the most straight forward tactical initiative, as no leader is willing to take a risk without ensuring someone else can be blamed in case it fails. Huge divide between the associates who actually understand the business and senior leaders whose sole purpose seems to be to keep their jobs without producing any discernible results. Anything that is produced is usually shrouded in error, with some sort of embarrassing communication admitting our JV-level mistake to the marketplace, further crushing the morale. The company has been riddled with layoffs and job eliminations, all of which are handled with unprofessional and amateur communication, which tells me HR us too busy helping with all the downsizing than with helping leadership communicate a layoff properly. Associates are always waiting for the other shoe to drop, in an environment riddled with fear and anxiety. This used to be a company proud of its talent and business acumen. Now we hire only VPs with Ivy League degrees for show (or maybe out of desperation?) who need to be constantly reminded how our business actually works. Associates spend more time correcting bad games of telephone that occurred in one of the umpteen committee meetings (with a 90 percent attendee overlap for a real diversity of opinion!) than doing work. We make the US government look efficient.

    Advice to Management

    Stop getting in your own way. Trust your employees. Let them do their jobs and we will make you look good, so you don't have to spend so many meetings ensuring someone else looks bad when nothing gets accomplished. Your panic is showing.

    Prudential Response

    Mar 1, 2017 – Social Media Community Manager

    Thank you for taking the time to share your detailed feedback with us. We'd like to address your concerns and hopefully turn things around, and encourage you to email us at staffing@prudential.com ... More


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  5. Helpful (2)

    "Financial Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Professional Associate in Brooklyn, NY
    Current Employee - Financial Professional Associate in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Prudential full-time (Less than a year)

    Pros

    Great time flexibility. Be your own boss. Put in what you get out. Great for someone starting out in the industry.

    Cons

    Very insurance based, barely any investments done, no base salary, all commission, poor structure. Advisors don't get what they deserve.

    Advice to Management

    Implement a better system

    Prudential Response

    Feb 7, 2017 – Social Media Community Manager

    Thank you for your comments. We are pleased you had some positive things to say about your experience with Prudential. We hope that you find Prudential to be a safe and open environment to voice ... More


  6. Helpful (1)

    "Financial Professional Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Professional Associate in White Plains, NY
    Former Employee - Financial Professional Associate in White Plains, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Prudential full-time (Less than a year)

    Pros

    Work is self-directed.Hard work should pay off if you have a large natural market to sell your products and services to.

    Cons

    The job of insurance salesperson is a complete drag and seems to be outdated. The job requires that you set meetings with potential clients and then drive all over creation to meet them and discuss their insurance and financial needs. 80% of the time they cancel on you. Unless you live at home with your parents or have a spouse that can support you financially for the first few years, don't even bother. As I mentioned above, if you don't have a strong natural market (friends and family that you WILL be asked to sell to), you will be severely challenged. I also found the training to be completely inadequate- even among management- and frequently found management to be providing false information or ignorant of basic insurance concepts. Bottom line *(in my experience) you will work your nuts off for minimal pay. Sure the job has a flexible schedule, but you have to work a lot to get low to average pay, especially in the first few years. Unless you have the support networks that I mentioned above, I would strongly caution against working as an FPA at Prudential

    Advice to Management

    Drain the swamp!

    Prudential Response

    Jan 30, 2017 – Social Media Community Manager

    Thank you for your comments. As you know, a career in financial services can be very challenging yet also rewarding. While it sounds as if the Financial Professional Associate opportunity may not ... More


  7. Helpful (5)

    "Strongly consider employment opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME
    Doesn't Recommend

    I worked at Prudential full-time (More than 10 years)

    Pros

    Great pay, benefits, and home-life balance

    Cons

    Overall Company NOT loyal to employees who have given years of excellent work & profits despite their expectation of loyalty...not reciprocated at all IMO

    Advice to Management

    Do whatever in takes to retain high quality, experienced, loyal employees. Yes it's a business, but constant releasing of loyal/experienced employees with yrs of service/slightly higher salaries and replacing them with out of country inexperienced workers willing to accept lower pay will eventually become known through word of mouth in the insurance industries tight knit circles.


  8. Helpful (4)

    "Disappointed - Customer Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Prudential full-time (More than a year)

    Pros

    Prudential is a great company to work for if you work outside of the customer office.
    Prudential has excellent benefits and comparable market rate salaries.
    Really talented people around you
    Modern office environment like a startup

    Cons

    - Senior Leadership do not know how to motivate or keep employees engaged
    - Extremely top down management with no value for the employees
    - A lot of money is spent on opportunistic hires without role definitions
    - Quite a lot of nepotism around here if you need to be valued
    - There is no career path for anyone
    - Questionable ethics

    Advice to Management

    Very frustrating environment to work in and to believe in the vision when the leaders themselves don't invest in the success of their employees. Change the leaders if you want engaged and committed employees that stay true to the strong values and culture of Prudential.


  9. Helpful (3)

    "All About Local Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Greensboro, NC
    Current Employee - Financial Advisor in Greensboro, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Prudential full-time (More than a year)

    Pros

    Good product offering. Strong annuities. Freedom to write whatever business you want. There are some limited orphan accounts you can work.

    Cons

    Lots of promises made during recruiting, none kept. Compliance department is strictest in industry. Very little support and resources available. BAD technology (Lotus notes, really?!)

    Advice to Management

    Be honest when recruiting. Pay attention to the way the industry is evolving because you are getting left behind quickly.

    Prudential Response

    Jan 3, 2017 – Social Media Community Manager

    Thank you for your honest/candid feedback. We appreciate the input we receive from our associates. We hope that you have found Prudential to be a safe and open environment to voice your concerns to ... More


  10. Helpful (1)

    "Executive assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Decent benefits, pension, gyms, many nice coworkers, Newark is making a comeback, good flexibility with working remotely, beautiful new building

    Cons

    A bit of a dinosaur, old outdated technology. Ridiculous 360 annual review system which encourages back stabbing. No training provided for assistants or lower level employees. Boring place to work. Cheap, don't provide lunches during all day meetings. They talk about Pru polite but it is more like instead of being direct and addressing issues face to face coworkers go behind each other's backs and complain to the managers about everything!

    Advice to Management

    Do away with performance review format. Stop having boring panels at every large meeting. Splurge a little, create a budget for teambuilding and provide lunch for your very hard working employees.


  11. Helpful (6)

    "Solid as a rock, but not always in a good way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer
    Current Employee - Developer
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Prudential full-time (More than 5 years)

    Pros

    Solid benefits package that includes a few things not widely-offered to most employees anymore
    Pay seems to be competitive for the industry

    Cons

    Diversity - The word diversity is thrown around a lot, but generally, diversity of thought, thinking outside of the "Rock", and questioning leadership is frowned upon.

    Yes - Yes is the word, and the culture, and you will do this for me because I asked, and I am your superior

    Top-heavy management layer - Trust issues, really poor follow through and focus

    Boomers - By far still the largest demographic here, and they're not going anywhere

    Meetings - Oh my, so many meetings, so few results

    Penny wise and pound foolish - Tech updates for "regular employees" that would benefit the bottom line long term are nearly impossible to get approved, but flying "managers" around the country on a regular basis for face time is very common

    Outsourcing - Trending hard, even for tasks where it doesn't make good business sense

    Training and Career - Forget it unless you are a leader. It gets lip service to check it off their list, but not much else. The "regulars" have to carve out personal time to do anything related to a development plan

    Responsibility without Authority - Very common to be asked to do things far outside of the scope of your core responsibilities and level of authority

    Staffing Levels - The just in time, just enough, we all make the same widget, call center staffing model is applied to work groups where it can never work

    Morale - If you need a morale committee, you have a systemic problem you need to address

    Advice to Management

    Trust the expertise of the people you've hired and stick to your role. If you have time to micromanage those three and four steps below, there's something wrong.



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