Public Consulting Group Reviews | Glassdoor

Public Consulting Group Reviews

Updated July 18, 2017
255 reviews

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Pros
  • Great Place to make lasting relationships (in 18 reviews)

  • Great location, some flexibility at times (in 11 reviews)

Cons
  • Work/Life balance can be challenging unless you advocate for yourself (in 37 reviews)

  • There is little to no work/life balance and the tools available to staff are severely lacking or are out of date (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good Experience, Lack of Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Boston, MA
    Current Employee - Business Analyst in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great place to learn, make mistakes, get adjusted to professional life especially as a new graduate. As a smaller firm, analysts are able to take on more responsibility and learn at a quicker rate.

    Cons

    Lack of diversity, lack of modernity in the outlook of the management, lack of flexibility, and often a lack of formal communication throughout the organization.

    Advice to Management

    Focus on your staff and supporting your management; without training and proper support, your greatest assets fall through the cracks.


  2. "Medical Claim and Billing Manager"

    StarStarStarStarStar
    Current Employee - Claims and Billing/Assistant Operations Manager in Petersburgh, NY
    Current Employee - Claims and Billing/Assistant Operations Manager in Petersburgh, NY

    I have been working at Public Consulting Group (More than 5 years)

    Pros

    Nice place to work for

    Cons

    None, have noting negative to say

  3. Helpful (6)

    "BA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plainfield, IN
    Current Employee - Anonymous Employee in Plainfield, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Public Consulting Group (More than a year)

    Pros

    Benefits are great! Some of the employees are great! The AM's and M's and practice area directors are inspiring when they present or provide information. Client focused and PCG employees are typically extremely humble and do not come across as a "stuffy consultant" with their suits on and trying to intimidate the room full of clients.

    Cons

    Consultant and senior consultant management TERRIBLE. Expectations are not clearly defined and often left trying to read peoples minds. Communication is not great, mostly through email and much of that can be misinterpreted. At times when attempting to seek clarification of a task or project they are not available for feedback or consultation due to their busy schedules. The task/project can be completed wrong because follow up questions could not be resolved but, a deadline was set for a deliverable, often putting the staff in a terrible situation and again putting the client first before the employee which can be devastating to all involved.

    Advice to Management

    Get it together....this is not that hard. There is a plethora of leadership and management resources and information at ones disposal. Start utilizing it and build and develop PCG employees up. The firm is so client focused they are not paying attention to their own staff. How can a firm help clients with employee retention when they have not mastered the topic themselves. The turnover is high and I hope the upper management and executives are paying attention and not just discussing change but putting action plans together to make some changes or people are going to continue to move onto to other places.


  4. Helpful (2)

    "Employment training advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at Public Consulting Group full-time (More than a year)

    Pros

    multi-tasks, fast based environment,

    Cons

    High caseload, time consuming

    Advice to Management

    improve management skills


  5. Helpful (2)

    "Good place to start out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Public Consulting Group full-time (More than a year)

    Pros

    Bonus, flexibility, company benefits, friendly employees

    Cons

    Salary, upward mobility, constant turnover

    Advice to Management

    Create more opportunities for employees who are not on a consultant track. Operations employees tend to not have that much opportunities available until someone quits.


  6. Helpful (4)

    "terrible experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employment Training Advisor in San Diego, CA
    Former Employee - Employment Training Advisor in San Diego, CA
    Doesn't Recommend

    Pros

    amazing, caring, passionate, diverse colleagues.

    Cons

    management is clueless. case managers were overworked. stressful, micromanaging environment.


  7. "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Sacramento, CA
    Current Employee - Business Development in Sacramento, CA
    Recommends
    Neutral Outlook

    I have been working at Public Consulting Group full-time (More than a year)

    Pros

    Lots of autonomy, growth opportunities, competitive compensation, solid environment, and flexibility

    Cons

    Lots of responsibility, exposure, long hours, lack of senior leadership communication, non-competitive 401k vesting structure

    Advice to Management

    Communicate more proactively

  8. Helpful (4)

    "Not the best experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Cajon, CA
    Current Employee - Anonymous Employee in El Cajon, CA

    I have been working at Public Consulting Group full-time

    Pros

    Timesheets are easy, no clock in no clock out. just complete time sheets at end of the week. the staff are friendly

    Cons

    Unfortunately, management has not found a way to make this program work. Case loads are toooo much and toooo many. Stress is at all time high. Company Moral is down to depressed, sad and paranoid. not a good place to work. unfortunately although management is nice, the system is broken and failing and the stress is indescribable.

    Advice to Management

    Get it together. Stop brushing things off. you have to take care of your employees before they can take care of clients.


  9. Helpful (2)

    "Great opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Phoenix, AZ
    Current Employee - Consultant in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Public Consulting Group full-time (More than 3 years)

    Pros

    Not too long hours; generous benefits; decent starting salary; decent exit opportunities; decent company reputation.

    Cons

    Somewhat of a malaise due to lack of involvement from management; internal advancement seems lackluster; limited client opportunities in Arizona (public sector).

    Advice to Management

    Remember to perk up employees every once in a while, it will do wonders to employee morale and productivity. A happy workplace is a productive workplace!


  10. Helpful (4)

    "You can do better than PPL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Team in Boston, MA
    Former Employee - IT Team in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Public Consulting Group full-time (More than a year)

    Pros

    Free coffee and small Christmas bonus. The work / programs that you are supporting are for the disabled or elderly. Pay is competitive. Some excellent, very capable staff on the development team.

    Cons

    If you like to be overworked, underappreciated, and dealing with an unreasonable C level IT leadership team, then PPL is a good fit for you. IT turnover is extremely high due unreasonable expectations. There were about a half dozen IT staff who quit after a couple of days to a couple of months. Senior IT leadership oversimplifies all the work. They believe that everything can be done in a couple of days. This means that all work is late. There is no training when you start and there is no system documentation of any kind (data dictionary, etc). You need to figure it out on your own. No training opportunities as the IT leadership does not believe in it. Very limited career growth. You can do better than PPL…keep looking for a job.

    Advice to Management

    PCG leadership needs to replace the PPL IT leadership team. The business has grown too big for the current IT leadership team to handle. It's not a start up any more meaning professional leadership is needed.


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