Public Storage District Manager Reviews | Glassdoor

Public Storage District Manager Reviews

Updated February 17, 2017
96 reviews

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District Manager

4.2
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
84 Ratings

Employee Reviews

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Pros
  • Work-life balance is better than most companies at the DM level (in 34 reviews)

  • I really enjoy my position as a District Manager at Public Storage (in 41 reviews)

Cons
  • No promotions after youve been promoted to property manager from relief manager (in 122 reviews)

  • We do a great job of making that week incredible for all of our district managers and above (in 83 reviews)

More Pros and Cons

  1. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager Public Storage in Tampa, FL
    Current Employee - District Manager Public Storage in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    Although I am new to the Public Storage team I can already see how the company sets itself apart from others trying to attract DM candidates to their teams.
    Public Storage is very structured yet open to new ideas and innovative ways to get the job done. Their focus is on the people - both employees and customers- to ensure the business remains strong and growing. The processes that are in place to run the day-to-day operations are complex yet straight-forward and ways above the competition.
    The part I like the most is the fact that this is not a "stuffy" environment. From my boss's boss to my boss and my peers, everybody is level-headed, down-to-earth and ready to jump in and help when needed. They all enjoy their jobs and work hard to make sure everybody succeeds.
    Now, this is by no means a "fancy" position where your status matters and you get to lead from afar everyday. This is a down-in-the-trenches, work side-by-side with your people kind of job where you connect with people with very different personalities and motivate them to achieve the same goal.
    Work-life balance is better than most companies at the DM level. I used to be attached to my laptop constantly on the weekends or I would be so far behind on Monday I would not be able to operate. Now with Public Storage, I enjoy better balance and more productive days which my boss fosters and encourages.
    Don't get me wrong....this is a LOT of work and it is challenging, but it is structured in a way that sets us up for success.

    Cons

    The way the mileage is calculated with a rather large deduction for personal commute.


  2. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in New York, NY
    Current Employee - District Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 3 years)

    Pros

    Excellent compensation. Good company structure. Zero worries about layoffs

    Cons

    No work life balance. Demanding pace.

    Advice to Management

    Considering bringing back people who may have left due to poor managers in the past


  3. Helpful (1)

    "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The training is great and PS takes the time to ensure you are set up for success. The PM/RS are great. They have a lot of responsibility but the rewards are fantastic!

    Cons

    No cons. Be prepared to connect with customers. Utilize your customer service skills to take care of the customer. The job has its demands but the rewards are beneficial.


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  5. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Shawnee, KS
    Former Employee - District Manager in Shawnee, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Public Storage full-time (More than 5 years)

    Pros

    Decent work/life balance compared to retail jobs. District Managers and above own company stock, which continues to gain value.

    Cons

    Appearance and perception are more valuable than productivity, meaning as long as you appear to be engaged and productive you are considered to be doing well. While there are many very intelligent executives with this company, there are also many "pretend" managers who don't have a clue how to manage anyone.

    Advice to Management

    Training or replacement of several Senior DM or Regional managers who continue to drive away top talent because they simply don't know (or care) how to manage managers.


  6. "Storage Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior District Manager in South Florida, FL
    Current Employee - Senior District Manager in South Florida, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Public Storage is a solid company with a proven track record of stability and plenty of room for growth potential. The one constant at Public Storage is change, we are always willing to change in an effort to get better. This business is all about people and process, find the right person and train them to work the process. A great place to work and further your career.

    Cons

    At times this position can be a bit stressful as people are storing their personal belongings. Don't be surprised by how much a customer loves their belongings.

    Advice to Management

    Employees appreciate strong leadership, excellent soft skills, and an investment in growing their future.


  7. Helpful (5)

    "THE place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in West Paterson, NJ
    Current Employee - District Manager in West Paterson, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than a year)

    Pros

    After 10 years as a DM in retail, I knew I needed out but had no idea where to go. Luckily, I found my savior in Public Storage. Great work/life balance. People are amazing. Compensation and benefits match the position perfectly. And the additional incentive of the bonus program make all the hard work worth it. PS provides a solid training and development program along with an abundant supply of resources to help every employee be successful in their position.

    Cons

    Small property staffs on single coverage can make it difficult to staff in emergency situations. DMs are responsible for getting handyman work completed on their properties which takes up valuable time and can be challenging to get vendors to complete the work.

    Advice to Management

    Continue creating a culture of high standards and work ethic among employees. Focus on team building as people always work for people.


  8. Helpful (2)

    "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Charlotte, NC
    Current Employee - District Manager in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    If one comes from a retail background, it does offer most weekends off and the ability to take time off around the holidays.

    Cons

    It is a far from an engaging business that provides little by way of personal satisfaction.

    Advice to Management

    Give more ownership of the business to your field leadership


  9. "Public Storage- Great Company to Work For!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in South Florida, FL
    Current Employee - District Manager in South Florida, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than a year)

    Pros

    Working for a self-storage industry leader that is constantly growing! Great opportunity for advancement within a diverse market, where you can wear several different hats. Great support from your superiors and colleagues! GREAT COMPENSATION!

    Cons

    The unfortunate task of having to sell customers goods at auction due to non-payment. Despite all the checks and balances, and best efforts to collect payments, you find yourself forced to let items go for public sale.

    Advice to Management

    Great company to work for if you have all the righ skill sets. Background in mult-unit management is essential in this business.


  10. "Great choice for the talented multi-unit manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Fort Lauderdale, FL
    Current Employee - District Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 3 years)

    Pros

    From my first day of training to present day, Public Storage has provided me the support and development to grow into the best leader I can be. This is a continuous journey that never stagnates because all businesses grow through change and opportunity. I have had 2 supervisors while in position. Both were promoted from my current role. Both are still with the company. Both are highly successful. Both chosen for their role to support me in mine. I have a A+ team operating my properties due to the incredible hiring support the organization provides coupled with the continuous focus on training and development. My performance is graded on my ability to improve my business from the prior year and whether I achieved success using the right behaviors and processes. I'm now putting my children through college with the help of stocks grants I earn every year. If given the chance to chose all over again, I'd definitely give a resounding YES.

    Cons

    District complexity varies widely. There is no way to avoid this. Manager competency is consistently well matched with district complexity. Adjusting the pay, bonus or stock grant scale would be a suggestion.

    Advice to Management

    Bringing the entire company of brands together annually to one venue is most effective in my eyes. Keep doing that.


  11. "District Manager- Great Position!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Jersey City, NJ
    Current Employee - District Manager in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 3 years)

    Pros

    I really enjoy my position as a District Manager at Public Storage. #1- I love the competitive environment. Everyday I get to motivate, coach and train my team to reach daily and monthly goals. I enjoy being able to see where my performance stacks up against all DMs in the company each month. #2- Work life balance- I can honestly say I enjoy going to work everyday and I NEVER work after 7pm daily. Coming from Enterprise Rent-A-Car, I hated Monday Morning. Now, I enjoy waking up and going to work everyday. #3- Coaching process- I love being able to interact and coach my team one on one 3-4 days per week. Our structured process sets myself and my team up for success and I like the impact I am able to have daily with each team member.

    Cons

    The hours are great! Not opening til 9:30am and closing at 6:00pm daily is definitely great for Work, Like, balance. The only downside is being open 7 days a week and most holidays, so you always need to be available. With that being said, the better you coach, train and improve your team the less you need to be involved daily.

    Advice to Management

    Tough question! The only suggestion would be a formal mentor program for both Top performing Property Managers and District Managers. While the company provides great resources for all employees for advice and training, having a formal mentor program would allow many top performing employees an opportunity to know and learn from other Top Upper Management employees in the company.