Public Storage Property Manager Reviews | Glassdoor

Public Storage Property Manager Reviews

Updated February 17, 2017
234 reviews

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Property Manager

2.3
Star Star Star Star Star
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Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
142 Ratings

Employee Reviews

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Pros
  • Work-life balance is better than most companies at the DM level (in 34 reviews)

  • I really enjoy my position as a District Manager at Public Storage (in 41 reviews)

Cons
  • No promotions after youve been promoted to property manager from relief manager (in 122 reviews)

  • We do a great job of making that week incredible for all of our district managers and above (in 83 reviews)

More Pros and Cons

  1. "Easy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager
    Current Employee - Property Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    Great co-workers, easy job, 3 weeks paid training, most locations you work alone, great for college students who needs the down time to work on school work.

    Cons

    Not any cons in my opinion

    Advice to Management

    My manager is very good at what she does. I feel very blessed to have her as my DM.


  2. "Property Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Silver Spring, MD
    Current Employee - Property Manager in Silver Spring, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    Everything is A pro, great benefits and a great team

    Cons

    Pay could be a little more higher for all the work we do.


  3. "Property manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Woodbridge, VA
    Current Employee - Property Manager in Woodbridge, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Public Storage full-time (More than 3 years)

    Pros

    Work alone and sometimes at your own pace.

    Cons

    No to room for growth. You cannot advance I'm the company or earn more.


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  5. "Property manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Baltimore, MD
    Current Employee - Property Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 3 years)

    Pros

    steady pay, full time hrs

    Cons

    low pay, high expectations for the pay rate

    Advice to Management

    promote from within


  6. "No room for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager
    Former Employee - Property Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Public Storage full-time (More than 3 years)

    Pros

    Awesome DM and freedom to make decisions

    Cons

    low pay, tons of work, no room for advancement and they do not promoted from within unless you are a DM or higher

    Advice to Management

    value your employees and compensate them fairly


  7. Helpful (1)

    "Stable job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager
    Current Employee - Property Manager
    Doesn't Recommend
    Negative Outlook

    I have been working at Public Storage full-time (More than 3 years)

    Pros

    independent working, a lot of down time, and apartments available

    Cons

    management takes forever to respond to issues on individual properties. Pay is low. No chance of advancement.


  8. Helpful (1)

    "Property manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in North Charleston, SC
    Former Employee - Property Manager in North Charleston, SC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Freedom to work unsupervised, got to drive a golf cart. Meet interesting people and the auction days are fun.

    Cons

    Lots of cleaning and hauling junk, cleaning public restroom, angry clients hold you responsible

    Advice to Management

    Maintenance and janitorial assistance


  9. Helpful (3)

    "Brace yourself for a different lifestyle."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Property Manager in Bedford, OH
    Current Employee - Resident Property Manager in Bedford, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You have the opportunity to live in a free on-site apartment. The jobs allows flexibility to manage your own day. You don't have a boss leaning over your shoulder all day. You can leave for your lunch break, you don't have to stay at the job. Anytime you travel, you get mileage which is nice.

    Cons

    You will get verbally abused by tenants beyond belief. You will be threatened, screamed at, cussed at, and you will be outside in the most unbearable weather. You will encounter problems that are out of your control yet the tenants will expect you to have a solution and FAST. You will get little to no help from management. You will be expected to lift heavy items that people leave behind. You will be expected to drive anywhere from 20 minutes to one hour to work at another property with literally no notice. Depending on who your DM is, your life COULD be hell.

    Advice to Management

    To the DM's. . .if one of your managers calls you, it's probably because they require your immediate assistance. If you are able to, shoot them a text or answer the phone to see what's going on. Obviously, I'd say stop pushing sales so much and stop being misleading with the advertising, but I understand that is probably out of their control.


  10. Helpful (2)

    "Property manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager
    Former Employee - Property Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Public Storage full-time (More than 3 years)

    Pros

    on-site low cost apartment. occasional monetary rewards. 401k, health and dental coverage.

    Cons

    Hardly had anything properly repaired, company training was off from the reality of the job. not enough coverage, over worked and not properly compensated. Was told at time of ire that there is room to advance only to be told later that the Regional does not hire from this level for advancement. I would have had to move several states away to become a district manager from within.

    Advice to Management

    when you have a high turn over of employees, you need to look where the source is and correct if from there.


  11. Helpful (2)

    "Not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Bellevue, WA
    Current Employee - Property Manager in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Public Storage full-time (More than a year)

    Pros

    Working for public storage gives you the opportunity to add management onto your resume and you have a decent amount of downtime

    Cons

    This company doesn't pay you nearly enough for the job they ask you to do. They expect you to clean the outside property in all weather conditions even in the freezing rain. Wow trying their best to pay you as little as possible. During your interview they will tell you that you could become a property manager in as little as six months But what they don't tell you is that you can only become one if a property manager quits and most managers have been there for at least five years. And if you don't like to deal with negative customer interactions this is not the job for you. Public storage does everything they can to get money out of their customers while doing as little as they can to provide quality service

    Advice to Management

    There needs to be a better choice in district managers. Most of them don't care enough to really be hands on. They'll tell you to do your best to get reviews and to sell merchandise and insurance. What they don't tell you is that they're only doing this because they get bonuses.