Public Storage Reviews | Glassdoor

Public Storage Reviews

Updated August 5, 2017
539 reviews

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3.7
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Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
349 Ratings

539 Employee Reviews

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Pros
  • Work-life balance is better than most companies at the DM level (in 36 reviews)

  • Starting as a District Manager, you can advance into a Senior DM role and Regional Manager role in a realistic amount of time (in 43 reviews)

Cons
  • They don't hire within the company, the highest you could become is property manager (in 133 reviews)

  • The District Managers don't even know how to do the basics (in 90 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (28)

    "An Objective Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 3 years)

    Pros

    Objectively speaking – this is the best company I have ever worked for. It is a company and management structure that rewards hard work and people who do the right thing. Integrity and hard work are priceless and the standard daily.
    One of the best parts of the job is that while everyone who works here is competitive with one another, there is a sense of team work I have never experienced before. If you need support – it is there for you if you ask.
    A lot of people talk about the growth potential that PS offers, and I am living proof of how successful you can be here. I have been with the company for just over 3 years and have been successfully promoted multiple times! You won’t find that kind of growth potential in normal retail hours.
    That is another piece of the equation as well – the work life balance is superior to anything I have experience before in retail.
    The best part of the job is you control your own destiny. Hard work, dedication, personal development, and always striving for more from the team you manage are characteristics that are cherished and rewarded here at PS.

    Cons

    The workload at times can be heavy. It can come in waves, and without a strong work ethic to push through and resolve efficiently there is a tendency to get bogged down in administrative work versus coaching and training staff. Being able to push through and get back to the field is the key.

    Advice to Management

    The general turn around time for hiring in both the field staff and DM role is becoming progressively more challenging in our improving economy - any changes to stream line hiring for both of these roles would help reduce administrative work and allow more time in the field training and coaching field staff versus constant recruiting efforts.


  2. "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    Public Storage has a great company culture. The people are great to work with and management is approachable and open to ideas. The balance sheet is strong and the company continues to grown and expand.

    Cons

    The workload can be heavy, but it does tend to balance out.

    Advice to Management

    Keep pushing the modernization of the properties.

  3. "Corporate Finance & Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 10 years)

    Pros

    People, People, People, People, People.....are the best. That's what's kept me with the company 25 years. Can't imagine working anywhere else.

    Cons

    None that I can think of

    Advice to Management

    Keep doing what you're doing


  4. Helpful (1)

    "A transforming model Enterprise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Architect in Glendale, CA
    Current Employee - Enterprise Architect in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    Strong and knowledgeable workforce with low turnaround in HQ.
    Excellent work environment and team
    Great vision, strategy backed by excellent growth and stability
    Ever encouraging / empowering strong leadership
    Personally, love the opportunity I've to build next generation technical architecture to help management make right decisions and drive business in right direction

    Cons

    Not fully paperless yet!
    Needs technology related restructuring
    Don't see frequent Company news / Management updates
    Need to cultivate modern culture of building team/personnel networking

    Advice to Management

    Go paperless!
    Invest /bring in more technologies to empower field personnel
    Encourage "breaking the ice" by adding more fun activities among cross teams collaboration (lunches, games, seminars etc.)
    Shop for better insurance premiums
    Add TVs (they're cheap) to provide PS updates/news


  5. Helpful (2)

    "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Decent Pay and full time hours. Experience you get from working there

    Cons

    Poor upper management, and heavy work load, with few employees.


  6. Helpful (1)

    "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Coworkers were always helpful when you called them

    Cons

    Low pay for the amount of work you do.
    Some dangerous customers when their things are going up for auction

    Advice to Management

    Longer training


  7. Helpful (1)

    "Sr. Tax Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tax Analyst in Glendale, CA
    Current Employee - Senior Tax Analyst in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 10 years)

    Pros

    Public Storage is a solid financially secure company. The financial decisions Sr. Management have made to invest in acquiring and developing properties insures growth of the company and stability for employees.

    Public Storage values its subject matter experts and the contributions these individuals bring to the organization to help the company maintain its financial position in the market place.

    Additionally, the company does well in promoting from within. This is evident through the advancement of many District Managers to Sr and Regional DM positions.

    Cons

    The company could offer better benefit packages to employees that include long term care. There are no company or corporate events to increase team building and company unity.

    Advice to Management

    Continue the model for growth.

  8. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Public Storage full-time

    Pros

    Decent compensation
    Faster work pace
    Good work life balance

    Cons

    A bit old school
    No cafeteria

    Advice to Management

    Keep up the good work


  9. "Long-term employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor, Investor Services in Glendale, CA
    Current Employee - Supervisor, Investor Services in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    I've worked at Public Storage for over 30 years. The integrity of the Company as well as the people who work here is outstanding. I've been fortunate to have a job that has been filled with great challenges and opportunities for growth. I've loved the variety and the depth of what I have learned over the years. The employees at Public Storage are hard working, friendly and care deeply about doing the best job possible. There is personal respect at every level and people work well together to accomplish end goals.

    Cons

    Work can be intense at times but that can be very challenging and once the work is completed, there is a great sense of satisfaction.


  10. Helpful (4)

    "property manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Woodbridge, VA
    Current Employee - Property Manager in Woodbridge, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Public Storage full-time (More than 5 years)

    Pros

    working by yourself and great benefits.

    Cons

    company does not value employees. feels like the call center/customer service is working against you. the company does not have realistic expectation to sales. constantly changing protocol. if you've been there too long they'll find a reason to fire you. does not promote within. upper management reaps all the benefits for what field employees work hard for. not paid enough for the work they expect.


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