Public Storage Reviews | Glassdoor

Public Storage Reviews

Updated December 15, 2017
907 reviews

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Pros
  • Work-life balance is better than most companies at the DM level (in 37 reviews)

  • I really enjoy my position as a District Manager at Public Storage (in 44 reviews)

Cons
  • They don't hire within the company, the highest you could become is property manager (in 138 reviews)

  • The District Managers don't even know how to do the basics (in 93 reviews)

More Pros and Cons

  1. "Stable Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Coordinator in Glendale, CA
    Current Employee - Payroll Coordinator in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 10 years)

    Pros

    Employees in corporate stay long and not much turn over. Company has good revenue year after year. Pay is competitive.

    Cons

    Need to do more things for employee to keep high morale. Could share profits and give employees better holiday bonus'

    Advice to Management

    Worker are loyal, do more for them.

    Public Storage Response

    Nov 6, 2017 – HR

    We appreciate your feedback.


  2. Helpful (1)

    "One of the downtrodden masses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Seattle, WA
    Former Employee - Store Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Public Storage full-time (More than a year)

    Pros

    It's a paycheck. Punch in/punch out; leave work at work.

    Cons

    No opportunity to advance. Pay is poor. Working conditions, well...

    Advice to Management

    Care about your employees and maybe they will care about the work.

  3. "Corporate IT - Software Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Analyst in Glendale, CA
    Current Employee - Applications Analyst in Glendale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    Knowledgeable workforce team
    Great environment, vision and most importantly - team!
    Low turn over rate - corporate HQ
    Compensation is fair
    Flexible work schedule

    Cons

    Benefit package
    Not many paid holidays - only 3

    Advice to Management

    Keep it up! You are doing great things.

    Public Storage Response

    Nov 6, 2017 – HR

    Thank you for your feedback.


  4. Helpful (4)

    "It is all about the company and not about the people who make the company work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Portland, OR
    Former Employee - Property Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Public Storage full-time (More than 8 years)

    Pros

    It is a great place to learn the business. The front line people are amazing to work with during the hard customer days.

    Cons

    No advancement in the field above property manager. Anyone above a District Manager becomes a company robot. While they say the right things they often forget compassion when talking with other associates.

    Advice to Management

    Be more human. Have anyone above a property manager Work at a challenging store for 2 months with the same limitations the put on a property manager. This will build a better business.


  5. Helpful (2)

    "Unsafe and Poor pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Saint Louis, MO
    Former Employee - Store Manager in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Public Storage full-time (Less than a year)

    Pros

    Possibility of being able to live where you work for free. Work outside and inside, good mix of both. Able to manage your sight within reason the way you like. Independence. Get exercise.

    Cons

    Constantly working alone with little security at some sights and no security at others. Management uses apartments as pawns and does not follow through with giving apartments. Gave up previous home with promise of apartment and then was not given a place. Management is rude and uncaring and gives no concern to the safety of staff and customers. Management bends rules for their benefit and does not follow through or stand behind their employees.

    Advice to Management

    Consist rules for all employees. Be compassionate. You claim to be a family focused company and yet when an employee approaches you with a reasonable request you are rude and unhelpful. Consider the safety of your employees and have more cameras and better security measures when employees are at a facility by their self. When an employee does have an incident occur and approaches you about not feeling safe especially in a facility with no cameras or a working gate, take the initiative to make them feel comfortable where they work. Remember that your managers are the people that get customers to come back. If they are unhappy their feelings will create an unpleasant experience for your customers and you will lose your customer retention. Happy employees create happy customers and returning customers. Better compensation. Your managers are running your locations and keeping people renting. Managers cannot live off $9.00 an hour.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Public Storage full-time

    Pros

    Flexible hours and outside atmosphere

    Cons

    I have no cons as it was great to work there

    Public Storage Response

    Nov 6, 2017 – HR

    Thank you for sharing your feedback.


  7. Helpful (2)

    "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Public Storage full-time

    Pros

    Worked alone managing property with no direct supervision. Checked in with District Managers but no constant micro managing.

    Cons

    Working far from Management was not always good, sometimes it would take days for requests that went above my decission.

    Advice to Management

    Spread out workload and get more Relief Managers. Sometimes a large work load is on one person since there is one Property Manager per store and Relief Managers only come on your day off. Sometimes it would be beneficial to schedule 2 people.

    Public Storage Response

    Nov 6, 2017 – HR

    Thank you for your feedback.

  8. Helpful (2)

    "Like oppression ? then this is the job for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager
    Former Employee - Property Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Public Storage full-time (More than 5 years)

    Pros

    You Get three holidays off that's it.

    Cons

    Management you are oppressed at this job the pay is very little you are trained to lie to customer to get them to by merch if your numbers are low they will embarrass you they send seacret shopper to see if you push merch and read script. The scripts don't work the company is delusional

    Advice to Management

    Give back employees bonus stop creating an atmosphere of fear


  9. "Great Line of Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Glendale, CA
    Current Employee - Accountant in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 8 years)

    Pros

    Company has strong financial and continue healthy expansion; leadership position industry in conventional, but Great Line of Business.

    Manager willing and welcome new idea to improve work efficiency. Under a progressive manager, one can work often independently and can seek advice when needed.

    Work load can be heavy at time for being a public company. Good work life balance for well informed and willing to adopt technology.

    Great and competent colleagues who will to provide answer and help.

    Cons

    Promotion opportunity. There is good path for field management, but not for property managers and corporate employee. Corporate employee is usually a choice; one select company primary for work life balance or to build specific skill. Field employee has no defined track for management advancement.

    A lot of long tenure, the con side: inefficient processes for lack of technology adoption, myopic to intra departments process, and lack
    a centralized knowledge base.

    Public Storage Response

    Nov 6, 2017 – HR

    Thanks for taking the time and sharing your feedback.


  10. "Solid Fundamentals and Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Glendale, CA
    Current Employee - Senior Marketing Manager in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    Public Storage is an organization built on solid business fundamentals that pays close attention to every aspect of the company. As a result they have fostered a culture that is very supportive and provides ample opportunity for growth. The organization actively encourages employees to challenge the status quo to continue to improve and optimize operations. While not immediately recognizable for its digital excellence, Public Storage is a digital leader in its category. I enjoy coming to work everyday.

    Cons

    While very close to beautiful parks and hiking trails, you must drive for lunch. Parking is also limited.

    Advice to Management

    Continue to set the pace for the category and continue to invest in digital excellence.

    Public Storage Response

    Nov 6, 2017 – HR

    We appreciate your feedback.


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