Publicis North America Reviews | Glassdoor

Publicis North America Reviews

Updated May 12, 2018
88 reviews

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2.7
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Robin Koval
23 Ratings

88 Employee Reviews

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Pros
Cons
  • No regard for a positive work-life balance (in 7 reviews)

  • Team members treat lower-level employees with spite and disrespect (especially in pharma) (in 5 reviews)

More Pros and Cons

  1. "Review of Publicis North America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Publicis North America full-time

    Pros

    Relaxed environment. Challenging opportunities. Fast Paced.

    Cons

    None that I can think of.


  2. "Could be so much more...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Publicis North America full-time (More than 5 years)

    Pros

    Aside the usually chattiness and 'favoritism' that comes with every industry (worse in advertising), there's so much potential here. If HR and leadership actually took the time to look and understand individual's talents/skill-set/expertise, and use them properly - the place will be on the right track.

    Culture. Great flexibility. Great location (best food on 9th Ave). Good PTO + extras (4 Summer Days, added 5 Floating days, closed between Christmas Eve and NYE). Good workshops and quarterly Townhalls. Good people. Great work/life balance aside the few late nights due to launches, client requests, or mismanaged expectations by us.

    Leadership is accessible if you need to talk to them and are open to ideas. For the most part, most of them are very fair and honest. Take advantage of it

    Cons

    1. Needs to be truly integrated. Still silo-ed in bringing the 'digital/social/data/XD' expertise at the very end versus starting from a point when all are involved in the beginning. And make it the right people - not just the big shots who end causing more swirl and maxing out the scope. And work is still too "safe". Not pushing to the capabilities they have.

    2. HR. Need to bring in outsiders from industries known to have proper certification and strong HR programs and capabilities in training, mentoring, team building workshops and problem solving, skill building, talent assessment, assessing/managing toxic people, and overall like talking/dealing with people and seeing the best for them!

    3. No structure/roadmap for promotion, assessing one's skill + personality and who will be the best manager for them (and who can be a manager...many are senior but few are actually leaders and people growers), and if you're in the middle-level and have over-exceeded your current role OR Supervisor's expectations you end up stuck waiting to moved up for years. And HR won't help much here.

    4. With the exception of a few good noteworthy hires, they tend to bring people in for the sake of PR/name versus truly what the organization needs (skill-wise and leadership style) and if so-so person actually has done it. Heard so many stories about a person brought in to lead a department or built a new department and the people underneath them find out: a) they've never done what's been asked of them; just took credit for it; 2) they don't even understand the basics of their job nor the discipline; OR 3) they're burn out from their last job and this is just an easy pre-retirement job for them.

    5. The whole "Paris needs to approve. You are on the list" for promotion/title change, and salary increase is beyond ridiculous and unfair to all. Especially living in cities when standard of living is extremely high. And there's no set time on how long you will be in that list nor is the employee/manager/employer made aware of it. So all parties are left disappointment, and people end up frustrated, and leave.

    Advice to Management

    HR is a persistent problem that I've heard from all levels. Outside of the whole "Paris needs to approve" which is a different story, many of them are unresponsive, do not follow-up in time or properly, and quite frankly are inexperienced at this while those who are, are given the bulk of the work and used and treated unfairly. That type of behavior is remaining residue from the old HR regime, and needs to resolved with the new asap. Understand there was concern to change/switch it up too quickly in keeping those from that regime around but many of them have no business in HR and need to get re-certified by an outside third-party OR moved to another department that better matches their skill set. If an employee can sense that type of mistreat and nonchalant within a department that's supposed to help them, how do you think they feel that they have to rely on that dept to help with their career within the network or key issues?

    Implicit Bias training needs to be mandatory for all employees at all levels (entry-level to seniority), and all departments. And I'll leave it at that.

    Develop roadmaps for people to move up or around the network especially if one office's doesn't have an opening at the time for a role one is looking for. And set a standard of time of how one should remain on the "Paris needs to approve" list. Perhaps by roles, level, or department? Hearing that certain people have been on the list for 2+ years is ludicrous.

    Supervisors/Managers/Directors need to be trained quarterly, and mentored on how to develop and manage talent, and growth. Many of them have no idea how to do it. Some don't want to do it at all, which is fine, but please don't put someone underneath them. Another reason why people leave.

  3. "Avoid, avoid, avoid!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Publicis North America full-time (Less than a year)

    Pros

    I'm unfortunately not able to state the department I was within as I'm writing this based on an accumulation of a few others as well but I will state that the account that I/we were on was a large retail client.

    - Strong day-to-day account + strat team
    - Head of production + account/strat are great and listen
    - Compensation
    - Design team was very tight knit and supportive
    - Overall worked with some amazing, talented, and caring individuals!!

    Cons

    This list could go on and on, but I'll try to capture the things that really matter.

    - Overall, lack of on-boarding, be prepared to hit the ground running with very little information
    - Hours are chaotic and not just on this account. When there were late nights, it was guaranteed to always see a few people there (usually the same suspects) but the client churns and we burn hours which doesn't allow for additional hires and etc. #AgencyLife
    - A lot of politics and unnecessary nastiness with a couple individuals within the production dept running the day-to-day. Due to this, no trust was built between them and the remainder of the team. Things would often became way to personal, and it was extremely unacceptable and uncomfortable. The team should be focusing on delivering the copious amounts of work and not expending that energy on figuring out how they'll have to defend themselves every day.
    - Constant low morale due to the fact that people were treated like workhorses. Were even told so to their faces.

    Truthfully, the list could go on. From what I've heard after my departure, Publicis is trying to address some of the cons listed. I really hope they do because it's currently too toxic for anyone to learn or grow.

    Advice to Management

    Continue making changes and listening to the people below.


  4. "Nice People, Poorly Run"

    StarStarStarStarStar
    Former Employee - Creative in New York, NY
    Former Employee - Creative in New York, NY
    Doesn't Recommend

    I worked at Publicis North America full-time (More than 3 years)

    Pros

    Big office with plenty of space
    People are genuinely nice
    Not very high-pressure
    Hours are good for advertising

    Cons

    Low standards for creative work
    Few consequences for doing your job poorly
    Constant hiring and raise freezes
    Lots of friction between strategy, account and creative
    New biz pitches are absolute chaos, bad leadership


  5. "Good place to build fundamentals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Publicis North America full-time

    Pros

    clients are nice and not demanding , reasonable hours, nice people

    Cons

    limited opportunities for growth, redundant work, no agency morale, a lot of process/layers to accomplishing anything


  6. "Professional, progressive, pleasant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in New York, NY
    Current Employee - Senior Project Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Publicis North America full-time (More than 3 years)

    Pros

    Publicis is a dedicated , professional progressive workplace. Pleasant work atmosphere, and on top of best practices and safe and supportive work atmosphere.

    Cons

    Promotions and salary increases are few and far between. There exists (as in most agencies) a common, and tiresome (and unfortunately successful) strategy among a few mediocre types by which they diminish others to elevate themselves.

    Advice to Management

    Management needs to acknowledge the cheap talk of the mediocre middle managers (see above) and nip it in the bud. Also could use some diversity of thought to complement the rather diverse work force. Very senior management is accessible, but needs to make more effort to connect with junior and middle management.


  7. "Reliable but also boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Producer in New York, NY
    Former Employee - Senior Producer in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Publicis North America full-time (More than 3 years)

    Pros

    The people are smart, down to earth and kind. Teams as broken down by by discipline & client are setup well. Employees are given the tools that they need to do the work. Most of the time it feels as if management does care.

    Cons

    The industries that most clients come from may be kind of boring. Work may be repetitive. The technology used to execute on some projects/products may not be very exciting.

    Advice to Management

    Devote people/time for more technology recon and try to apply this knowledge to projects/products.

  8. "Great Place to Work!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Publicis North America full-time

    Pros

    There's a good work/life balance

    Cons

    Its hard to progress and move up at this company


  9. "Sr. Server Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optional in New York, NY
    Former Employee - Optional in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Publicis North America full-time (More than 10 years)

    Pros

    For some, the work/life balance is great depending on your position and job title. The benefits are above average than at some companies

    Cons

    You never know when someone is going to "laid off", there are WAY too acquisitions. Expertise skill has either been fired and replaced by the newer cheaper labor force, or those who knew what they were doing quit and got out of there first before it was only their time to get the AXE.

    Their offices are moving to this open "no cubical" design, so you don't even have a desktop at work, just a laptop. There is NO privacy, and at in one of their open office design, either people don't come in if they have the luck of telecommute, or they have quit/got fired so you don't know who to put on the dead pool as not working there anymore.

    Due to this there really isn't a sense of culture at work anymore. There are just way too many new people that the "old way of doing things" with a company culture is rather void. Publicis "sort of" cares about its people, but they are always thing about their pocketbook and shareholders.

    Advice to Management

    Care about the people who earn you are your shareholders so they remain loyal and dedicated. Sure, parts of the company are a cost center, but they help drive the business to success. Stop being hungry.


  10. "Visual Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible hours, work from home

    Cons

    Late nights that can come up unexpectedly


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