Publicis North America Reviews | Glassdoor

Publicis North America Reviews

Updated October 24, 2018
96 reviews

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2.8
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Robin Koval
25 Ratings

96 Employee Reviews

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Pros
Cons
  • "No regard for a positive work-life balance" (in 7 reviews)

  • "Team members treat lower-level employees with spite and disrespect (especially in pharma)" (in 5 reviews)

More Pros and Cons

  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Publicis North America full-time (More than a year)

    Pros

    Get to work on a range of projects

    Cons

    No cons of working here


  2. Helpful (1)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Publicis North America full-time (More than 3 years)

    Pros

    Office space and benefits are great. Overall good culture but really depends on the team/account you work on. Had the opportunity to work with some of most challenging, smart and creative people (prior to the mass exodus).

    Cons

    Some great leadership but unfortunately some that have got to go - toxic to the culture and poor decisions impacting the business and long term . Avoid pg one team. HR dept needs training.

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Publicis North America full-time

    Pros

    Good accounts for CPG experience.

    Cons

    Long hours and slow upward mobility. Mixed levels of talent quality.


  4. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Publicis North America full-time

    Pros

    Cool office space, free happy hour on tuesdays and thursdays, coffeeshop inside the pffice good and cheap coffee. There is no designated work desk so you can work on any floor.

    Cons

    not good salary, no promotion opportunity


  5. "Great Place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Publicis North America full-time

    Pros

    The people are great. I love working with them

    Cons

    Promotions take forever. We are at the mercy of "Paris"

    Advice to Management

    Find a better way to handle the review / promotion process


  6. "Copywriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copywriter in New York, NY
    Former Employee - Copywriter in New York, NY
    Doesn't Recommend

    I worked at Publicis North America full-time (More than 3 years)

    Pros

    You'll meet a lot of people. Free alcohol (if that's your thing). You get summer Fridays. The elevators are fairly reliable. The building’s doormen are always friendly.

    Cons

    I'm not sure about the other departments, but as a former copywriter at Publicis I can say the creative department is 100% a boys club.

    If you're content with the few relevant projects always going to the same handful of bros, you'll like working at Publicis. Otherwise, steer clear.

    Creative department has a fratty vibe, and creative leadership has zero self-awareness about this. It's all the Don Draper misogyny without any of the Don Draper creative genius.

    Advice to Management

    Nix the creative department's obnoxious white bro atmosphere, it's 2018.


  7. "Marcel Laid Me Off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Negative Outlook

    I worked at Publicis North America full-time (More than 3 years)

    Pros

    - The office is conveniently located in midtown
    - There are happy hours on most Tuesdays and Thursdays, where you can meet coworkers
    - Pay is fairly competitive and the PTO policy is as good as you will get at an ad agency
    - Because of layoffs, there are many more seats to choose from at the open desks

    Cons

    - Since focusing on building the Marcel tool, Publicis NA has lost revenue and clients hand over fist. In the first two quarters of 2018, the staff numbers have plummeted due to layoffs.
    - As the staff continues to disappear, no one in senior management says a word. The place slowly empties out as management does what? Answer: Show sub-par work at the all-staff meetings.
    - There is an army of account staff. You would think having four times the number of employees as the other departments, they would be much better at their main focus - selling work.
    - As the company merges agency, after agency, after agency, there is a loss as to who runs the place. Who is your boss? Who makes decisions about the work? When there is no formal structure, there is no structure.
    - Do you have a career path? No one can tell you. Maybe you do, maybe you don't. Maybe you will receive the word "director" in your title, maybe you will have the word "group" shoved in there for good measure.

    Advice to Management

    Marcel isn't artificial intelligence. It's an Excel macro, at best. Maybe focus on the smaller issues at the individual agency level (such as time tracking or service offerings) versus trying to create a tool that may or may not be helping to solve your biggest issue/problem. Is that the best use of your talent?

  8. Helpful (1)

    "Could be so much more...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Publicis North America full-time (More than 5 years)

    Pros

    Aside the usually chattiness and 'favoritism' that comes with every industry (worse in advertising), there's so much potential here. If HR and leadership actually took the time to look and understand individual's talents/skill-set/expertise, and use them properly - the place will be on the right track.

    Culture. Great flexibility. Great location (best food on 9th Ave). Good PTO + extras (4 Summer Days, added 5 Floating days, closed between Christmas Eve and NYE). Good workshops and quarterly Townhalls. Good people. Great work/life balance aside the few late nights due to launches, client requests, or mismanaged expectations by us.

    Leadership is accessible if you need to talk to them and are open to ideas. For the most part, most of them are very fair and honest. Take advantage of it

    Cons

    1. Needs to be truly integrated. Still silo-ed in bringing the 'digital/social/data/XD' expertise at the very end versus starting from a point when all are involved in the beginning. And make it the right people - not just the big shots who end causing more swirl and maxing out the scope. And work is still too "safe". Not pushing to the capabilities they have.

    2. HR. Need to bring in outsiders from industries known to have proper certification and strong HR programs and capabilities in training, mentoring, team building workshops and problem solving, skill building, talent assessment, assessing/managing toxic people, and overall like talking/dealing with people and seeing the best for them!

    3. No structure/roadmap for promotion, assessing one's skill + personality and who will be the best manager for them (and who can be a manager...many are senior but few are actually leaders and people growers), and if you're in the middle-level and have over-exceeded your current role OR Supervisor's expectations you end up stuck waiting to moved up for years. And HR won't help much here.

    4. With the exception of a few good noteworthy hires, they tend to bring people in for the sake of PR/name versus truly what the organization needs (skill-wise and leadership style) and if so-so person actually has done it. Heard so many stories about a person brought in to lead a department or built a new department and the people underneath them find out: a) they've never done what's been asked of them; just took credit for it; 2) they don't even understand the basics of their job nor the discipline; OR 3) they're burn out from their last job and this is just an easy pre-retirement job for them.

    5. The whole "Paris needs to approve. You are on the list" for promotion/title change, and salary increase is beyond ridiculous and unfair to all. Especially living in cities when standard of living is extremely high. And there's no set time on how long you will be in that list nor is the employee/manager/employer made aware of it. So all parties are left disappointment, and people end up frustrated, and leave.

    Advice to Management

    HR is a persistent problem that I've heard from all levels. Outside of the whole "Paris needs to approve" which is a different story, many of them are unresponsive, do not follow-up in time or properly, and quite frankly are inexperienced at this while those who are, are given the bulk of the work and used and treated unfairly. That type of behavior is remaining residue from the old HR regime, and needs to resolved with the new asap. Understand there was concern to change/switch it up too quickly in keeping those from that regime around but many of them have no business in HR and need to get re-certified by an outside third-party OR moved to another department that better matches their skill set. If an employee can sense that type of mistreat and nonchalant within a department that's supposed to help them, how do you think they feel that they have to rely on that dept to help with their career within the network or key issues?

    Implicit Bias training needs to be mandatory for all employees at all levels (entry-level to seniority), and all departments. And I'll leave it at that.

    Develop roadmaps for people to move up or around the network especially if one office's doesn't have an opening at the time for a role one is looking for. And set a standard of time of how one should remain on the "Paris needs to approve" list. Perhaps by roles, level, or department? Hearing that certain people have been on the list for 2+ years is ludicrous.

    Supervisors/Managers/Directors need to be trained quarterly, and mentored on how to develop and manage talent, and growth. Many of them have no idea how to do it. Some don't want to do it at all, which is fine, but please don't put someone underneath them. Another reason why people leave.


  9. Helpful (1)

    "Avoid, avoid, avoid!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Publicis North America full-time (Less than a year)

    Pros

    I'm unfortunately not able to state the department I was within as I'm writing this based on an accumulation of a few others as well but I will state that the account that I/we were on was a large retail client.

    - Strong day-to-day account + strat team
    - Head of production + account/strat are great and listen
    - Compensation
    - Design team was very tight knit and supportive
    - Overall worked with some amazing, talented, and caring individuals!!

    Cons

    This list could go on and on, but I'll try to capture the things that really matter.

    - Overall, lack of on-boarding, be prepared to hit the ground running with very little information
    - Hours are chaotic and not just on this account. When there were late nights, it was guaranteed to always see a few people there (usually the same suspects) but the client churns and we burn hours which doesn't allow for additional hires and etc. #AgencyLife
    - A lot of politics and unnecessary nastiness with a couple individuals within the production dept running the day-to-day. Due to this, no trust was built between them and the remainder of the team. Things would often became way to personal, and it was extremely unacceptable and uncomfortable. The team should be focusing on delivering the copious amounts of work and not expending that energy on figuring out how they'll have to defend themselves every day.
    - Constant low morale due to the fact that people were treated like workhorses. Were even told so to their faces.

    Truthfully, the list could go on. From what I've heard after my departure, Publicis is trying to address some of the cons listed. I really hope they do because it's currently too toxic for anyone to learn or grow.

    Advice to Management

    Continue making changes and listening to the people below.


  10. "Nice People, Poorly Run"

    StarStarStarStarStar
    Former Employee - Creative in New York, NY
    Former Employee - Creative in New York, NY
    Doesn't Recommend

    I worked at Publicis North America full-time (More than 3 years)

    Pros

    Big office with plenty of space
    People are genuinely nice
    Not very high-pressure
    Hours are good for advertising

    Cons

    Low standards for creative work
    Few consequences for doing your job poorly
    Constant hiring and raise freezes
    Lots of friction between strategy, account and creative
    New biz pitches are absolute chaos, bad leadership


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