Publishers Clearing House Reviews | Glassdoor

Publishers Clearing House Reviews

Updated August 17, 2017
79 reviews

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3.1
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Publishers Clearing House President and CEO Andy Goldberg
Andy Goldberg
47 Ratings

79 Employee Reviews

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  1. Featured Review

    Helpful (6)

    "Online Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Publishers Clearing House full-time

    Pros

    PCH offers a lot of great benefits. Good amount of time off to allow for a work life balance, 401k and health benefits as well as a lot of internal outings/events that are beneficial and in my opinion help to prevent employees from burning out as well as some internal training on technical skills. The people are great and the digital presence has become to pick up which is promising.

    After leaving and coming back, much of these benefits became front and center when I realized that a lot of other places don't offer certain opportunities that PCH does.

    Some people may think that there's no room for growth but there is, just takes a little to see the opportunity. Management is fairly open to hearing about your opinions and trying to provide learning opportunities to employees that will help benefit the employee in the long run. Things like certifications, analytics and technology training are also among some of added benefits that are great.

    Cons

    Communication and transparency between departments could be better but not many cons other than that.

    Advice to Management

    Continue to offer challenges that will help advancement for employees.

    Publishers Clearing House Response

    May 19, 2017 – Chief People Officer

    Welcome back and thank you for your feedback! We are glad to hear you are enjoying your time here and are continuing to take advantage of all the opportunities PCH offers. We’d love to hear any... More


  2. "Amazing Business Challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Publishers Clearing House full-time (More than a year)

    Pros

    Unique challenges we are constantly trying to solve within the industry everyday
    Amazing set of data assets we are trying to leverage, which remain unique vs competitors
    Opportunity to be on the frontline in creating new business lines for a long-standing successful company
    Low turnover and smart work colleagues who constantly challenge you
    Beautiful offices and great team culture across offices
    Access to senior management is very easy and accessible

    Cons

    Legacy company that wants change, but has to keep balance with existing business can create "slowness" at times

    Advice to Management

    Keep pushing the newer businesses like Media and Gaming to help counterbalance the success derived from traditional business lines
    Keep hiring good people who care about their work

  3. Helpful (3)

    "Ongoing Growth and Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management
    Current Employee - Middle Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Publishers Clearing House full-time (More than 8 years)

    Pros

    The company continues to find new and innovative ways to engage consumers in a chance to win. Brand new headquarters are top of the line and room for growth if you work hard, can think out of the box, and can drive results.

    Cons

    Company a bit top heavy with long timers and advancement to the higher rungs takes some time.

    Advice to Management

    More "town hall" top meetings to update all on new efforts and results.


  4. Helpful (1)

    "Very white culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Publishers Clearing House full-time (More than 3 years)

    Pros

    Benefits. Not excellent but very good (standard-ish).
    Polite environment. Engaged upper management.
    Nice facilities, specially now with the new Long Island office.

    Cons

    In my opinion, it is an all white culture type of environment.
    You will not be denied employment based on race, but don't expect to fully be "part of the greater team"if you are a minority.
    It is a shame that they have not learned to capitalize on diversity.
    The company is also a bit all over the place, specially with the newer departments.
    Employee upward mobility and career development is not their strong suit.

    Advice to Management

    Focus on diversity and inclusion . All people have value. All experience is valuable. This is not only a best practice, but will also keep you out of legal trouble.
    A strong HR department is great, but too many decisions were left up to them. A lot of times they are so far removed from the everyday issues... Yet it sometimes felt like HR ran the place.
    All employees, regardless of their department, should have a clear career plan if you expect motivated performance.


  5. Helpful (1)

    "Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    Good work environment, employers are approachable

    Cons

    Does not give a task list


  6. "PCH Media-don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Publishers Clearing House full-time

    Pros

    -liberty to work from home whenever you want

    Cons

    -read what others are saying about HR. There is a common theme here!
    -politics get in the way of getting real work done
    -management is too junior to know how to properly run a profitable company

    Advice to Management

    -stop flip flopping on the company strategy, leadership, and name.


  7. Helpful (6)

    "Publishers Clearing House is by far one of the best places to work on Long Island."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Port Washington, NY
    Current Employee - Associate Director in Port Washington, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Publishers Clearing House full-time (More than 8 years)

    Pros

    Excellent benefits and work/life balance. Many growth opportunities if you're a results driven person. Slackers won't go far. Probably why some bad reviews. Need to work hard and think outside the box.

    Cons

    Decent salary increases not easy. You can get an A+ review but not much in your pay check. Unfortunately your direct manager is usually not the one deciding your increase ...which doesn't make much sense.

  8. Helpful (5)

    "Toxic Work Environment, Bureaucratic HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Publishers Clearing House full-time (More than a year)

    Pros

    1) Stable company- The company is 60 years old and extremely stable, financially. The company will never go bankrupt.

    2) Trying to keep up with modern times- PCH is constantly evolving with the changing times. From traditional ways of operating business, the company is now adopting advanced business techniques such as programmatic advertising and leveraging their first party data by acquiring

    3) First party data is the strength- PCH claims to have 110 million user profiles that accounts for approx 50% of the U.S. Population. If this is true then they are definitely sitting on a gold mine. In my opinion I don't think people signing up for sweepstakes are the target audience for premium brand advertiser.

    Cons

    1) Discriminatory towards immigrants with work visas - Salaries of H1B visa holders are kept just enough to satisfy the minimum wage limit per Department of Labor. This is justified on the pretext that they are doing the employee a big favor by sponsoring their visa. It is possible for one to be asked upfront to pay the visa/attorney fees or take a pay cut. Also miraculously promotions and pay raises seem to skip minorities and work visa employees.

    2) Qualification and work experience do not matter- In departments it is not uncommon to find qualified employees reporting to unqualified managers. There is no rationale on how job titles and pay scales are evaluated. When asked, the standard answer is, "It's not about you or your credentials, this is what the company needs at present and this is the job that is available so take it or you are free to leave anytime.”

    3) Promotions and pay raise are a result of favoritism- Ask for a promotion and HR loves to give this one answer to everyone, "you haven't proven yourself". Managers blame HR and claim to have no say in recommending promotions. You may also hear that a promotion or pay rise cannot be given as doing so will make your colleague, who has been working at PCH since the Roman ages, unhappy. If you do get promoted, so will your colleague so that he/she don’t feel bad.

    4) The new guard is arrogant - PCH has acquired couple of start ups in the past year. The “talent” from these companies enjoy big titles, are paid handsomely and have swollen egos.

    5) Favoritism in hiring and growth- It’s not unusual to see new hires that are relatives of current employees and/or ex-colleagues. Training programs, conferences, client happy hours and sometimes internal meetings are for the favorites of higher level employees. External hires are given more importance than recognizing and nurturing the existing team. PCH does not encourage internal transfers and HR is not open to negotiating.

    6) Politics- Management keeps saying that you can reach out to them directly if you are unsatisfied with your job description. Attempt to reach them and they suddenly become very busy and direct you to take it to HR. Managers can tend to hoard information and will not take you to meetings or trainings or even include you on work related emails so that they can keep you out of the loop.

    A lot of good assets are quitting PCH.

    Advice to Management

    1) Take charge, don't hand over everything to the HR
    2) Take interest in real assets. Identify the key contributors in the
    company and give them an opportunity to grow. Motivate them by giving them deserving job titles and pay them as per the market rate.
    3) Talk to every employee instead of the department heads. Similarly do not restrict giving credits only to the department heads. Performance is a team effort and it's never one person that contributes.
    4) It is best for a company's interest when the HR is flexible and believes in adopting change. Any company will become hell if the HR is adamant and doesn't believe in negotiations.


  9. Helpful (2)

    "Weird Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Publishers Clearing House full-time

    Pros

    - Decent Pay
    - Good Work Life Balance

    Cons

    - No Growth
    - Only certain types of Personalities can succeed in this company
    - Lots of Politics and miss management all over

    Advice to Management

    - Pay more attention to your employees


  10. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Publishers Clearing House full-time

    Pros

    Stable company, free coffee, nice cafeteria.

    Cons

    There is limited career growth.

    Advice to Management

    Think outside of the box.


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