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Publix

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Publix

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Publix Customer Service Representative Reviews

Updated Jan 13, 2022

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Found 236 of over 12,153 reviews

3.6
68%
Recommend to a Friend
67%
Approve of CEO
Publix CEO Todd Jones
Todd Jones
94 Ratings

Ratings by Demographics

This rating reflects the overall rating of Publix and is not affected by filters.

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  1. 5.0
    Current Employee

    Great Place

    Jan 1, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a great store. They really care for their employees

    Cons

    none to report as this job is good especially for someone just starting off

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  2. 4.0
    Former Employee, less than 1 year

    Working at Publix

    Jan 13, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent benefits Great coworkers Friendly environment Opportunity for growth

    Cons

    Working evenings and weekends was difficult

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  3. 4.0
    Current Employee

    Very Friendly, a Little extra

    Jan 4, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gift cards and good place to work.

    Cons

    Too many extra little rules.

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  4. 3.0
    Current Employee

    Publix

    Dec 30, 2021 - Customer Service Representative in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Weekly flexible hours Bonuses and benefits And not stuck in one spot

    Cons

    No life outside publix Bosses and employees aren’t usually the best

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  5. 4.0
    Former Employee, less than 1 year

    Decent company

    Dec 13, 2021 - Customer Service Representative in Panama City Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pleasant customers and fellow staff

    Cons

    Not really anything that I can think of

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  6. 5.0
    Former Employee, more than 5 years

    Great

    Dec 12, 2021 - Customer Service Representative in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything about the company is great

    Cons

    Have to start from the bottom

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  7. 5.0
    Current Employee

    Publix is Awesome

    Dec 10, 2021 - Customer Service Representative in Bluffton, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    this is a good place to work

    Cons

    No cons for this job

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  8. 3.0
    Current Employee, more than 1 year

    Great Company

    Dec 16, 2021 - Customer Service Representative in Columbus, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Company - good colors, great managers, excellent job.

    Cons

    Bad Hours - They are always hiring more people than they need which caused me to often times get 5-13 hours per week. I was in high school at the time but that was barely enough to pay simple bills like phone or gas money.

    1 person found this review helpful
  9. 5.0
    Former Employee

    Great Job

    Nov 30, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management, great work environment

    Cons

    Weird hours worked, weird scheduling

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  10. 2.0
    Current Employee

    Not for an Introvert

    Dec 12, 2021 - Customer Service Representative (CSR) in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible scheduling, good for minors in school, family company

    Cons

    consistently multitasking, interacting with many people at once, disorderly most of the time, rude and obnoxious customers

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Viewing 1 - 10 of 236 Reviews

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