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Publix

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Publix

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Publix Customer Service Reviews

Updated Dec 1, 2021

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Found 1,275 of over 11,773 reviews

3.8
71%
Recommend to a Friend
71%
Approve of CEO
Publix CEO Todd Jones
Todd Jones
465 Ratings

Ratings by Demographics

This rating reflects the overall rating of Publix and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Good

    Nov 15, 2021 - Assistant Customer Service Manager in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It a good job good benefit

    Cons

    Can be hard to move up

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  2. 5.0
    Former Employee

    Great Job

    Nov 30, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management, great work environment

    Cons

    Weird hours worked, weird scheduling

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  3. 5.0
    Former Employee, more than 1 year

    Great First Job!

    Nov 29, 2021 - Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good way to get involved in the community

    Cons

    Can't think of any off the top of my head

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  4. 5.0
    Current Employee, less than 1 year

    good

    Nov 26, 2021 - Publix Customer Service Staff in Kissimmee, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the experience is a good one

    Cons

    the salary and management are not good enough

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  5. 5.0
    Former Employee, more than 5 years

    Great job

    Nov 24, 2021 - Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great communication Very flexible Benefits is awesome

    Cons

    There’s no downside working for publix

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  6. 4.0
    Current Employee

    Is cool

    Nov 24, 2021 - Customer Service Associate in Ocala, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cool people to work with.

    Cons

    Customers can be mean, but for the most part can be nice.

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  7. 5.0
    Current Employee, more than 5 years

    Excellent Company to Work For

    Nov 23, 2021 - Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employee Owned Company. Cares about associates work like balance.

    Cons

    Strange hours because of retail.

    Continue reading
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  8. 4.0
    Current Employee, more than 1 year

    Good place to work

    Nov 22, 2021 - CSSR Customer Service Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly people and expansive opportunities

    Cons

    Slow progression, depending on management learning can take time.

    Continue reading
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  9. 5.0
    Current Employee

    publix

    Nov 22, 2021 - Publix Customer Service Staff in Marietta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great place to move up in

    Cons

    over worked and always tired

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  10. 4.0
    Current Employee, more than 3 years

    Job depends on current management

    Nov 19, 2021 - Customer Service Staff in Crestview, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule Overall family atmosphere Opportunity for advancement or cross training if wanted

    Cons

    As CSS you are the center of everything In charge of cashiers and baggers without any extra pay No set schedule - Work until 10pm then have to be back in at 6:30am in the morning. Standing all day on cement - hard on this 50+ yo body

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    1 person found this review helpful
Viewing 1 - 10 of 1,275 Reviews

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