Publix Reviews | Glassdoor

Publix Reviews

Updated May 24, 2017
4,001 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Publix CEO Todd Jones
Todd Jones
460 Ratings

4,001 Employee Reviews

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Pros
  • Great benefits fun place closes (in 455 reviews)

  • Extremely good company with good benefits (in 239 reviews)

Cons
  • Games management plays when they want to keep you around as a part-time lackey but never give you full-time (in 365 reviews)

  • hard to get a benefit if you are part time (in 204 reviews)

More Pros and Cons

  1. Helpful (3)

    "Publix is a great place to work, not sure how long that will last though."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Staff in Murfreesboro, TN
    Current Employee - Customer Service Staff in Murfreesboro, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Publix full-time (More than a year)

    Pros

    Publix offers good pay compared to other entry level retail positions. Generally speaking managers are competent and enjoyable to work with and learn from. Positive recognition is a regular occurrence. Plenty of good career opportunities, wether you want to stay at the store level, work in distribution, or even for corporate. Work environment is generally enjoyable. Coworkers are generally friendly people because Publix wants people that will provide great customer service. Has a great culture with a strong foundation that makes it possible for continued success. Excellent stock ownership plan.

    Cons

    It can get stressful when busy. Management will 'nitpick' at times. New leadership has had a rocky start, slightly worried about the future of the company.

    Advice to Management

    Stick to your roots, George knew what he was doing. Don't get so caught up in making a profit that you forget about your associates, they're the ones you should be counting on to bring in more customers.


  2. Helpful (1)

    "Genuinely good company that cared about employee success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Orlando, FL
    Current Employee - Part Time Cashier in Orlando, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Publix part-time (More than 3 years)

    Pros

    Great benefits, friendly co-workers (for the most part), flexible schedule for part timers. Publix will take you on a successful ride if you're willing to put in the time.

    Cons

    Mean customers, long hours, monotonous work. Doing the same customer service job for 5-10 years in the hopes of being promoted isn't for everyone

    Advice to Management

    Try to focus more on good things employees do. Sometimes I feel like my genuine effort to be friendly is taken for granted.


  3. "I have no idea what a review title is."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grocery Replenishment Specialist in Estero, FL
    Former Employee - Grocery Replenishment Specialist in Estero, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Publix full-time (More than 10 years)

    Pros

    Everyone was like family to me. It was difficult for me to leave.

    Cons

    After 13 years it was difficult for me to leave. No real cons. I left to move my family back to ny.


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  5. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Tampa, FL
    Current Employee - Cashier in Tampa, FL
    Recommends
    Approves of CEO

    I have been working at Publix part-time (More than 10 years)

    Pros

    Love it! Publix has always been a great place to work. They are very flexible if you are a college student and even offer programs that will help pay for your college if you are thinking about making Publix a career.

    Cons

    I have worked at Publix over 10 years now and really cant come up with anything negative to say about this company. They have always been great to me.

    Advice to Management

    Keep up the good work and keep Publix's values! Continue growing! I know a ton of people up north that would love a Pub Sub right now.


  6. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Staff in Atlanta, GA
    Current Employee - Customer Service Staff in Atlanta, GA

    I have been working at Publix (More than 10 years)

    Pros

    Excellent benefits, such as 401k, stock option, profit sharing (which is rare). Publix will give you an opportunity to move around within the company to learn different depts.

    Cons

    Management are often transferred from store to store. So it is hard to get use to managers. You get some managers who are willing to work with you and some can be quite challenging. You are on your feet a lot and very little down time, unless you are part time.

    Advice to Management

    Everybody needs to be on the same page. It may say Publix on the outside, but it is a different ball field on the inside. Depending on whose coaching the store.


  7. "Retail Improvement Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Improvement Specialist in Atlanta, GA
    Current Employee - Retail Improvement Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, profit sharing, flexibility, privately held, non-union

    Cons

    Corporate headquarters are in Lakeland, Florida, so all career progression will require a move to Florida, which is not possible for our family at this time.

    Advice to Management

    Provide a career progression for divisional support associates that will allow them to stay local and not have to move.


  8. "Overall a good company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Tech in Atlanta, GA
    Former Employee - IT Tech in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Publix full-time (More than 8 years)

    Pros

    Good job security. Large area of operation to move around if you are willing. Very respected company.

    Cons

    Hard to advance unless you live in Florida. Benefits and PTO could be much better than they are.

    Advice to Management

    Pay the CIO less and pay more in benefits to your employees. Tell the managers to not refer to their employees as "bodies".


  9. "Customer Service Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Staff in Atlanta, GA
    Current Employee - Customer Service Staff in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Publix (More than 5 years)

    Pros

    very friendly, and managers care

    Cons

    this is a great place no cons


  10. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Boca Raton, FL
    Former Employee - Customer Service in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Publix part-time (More than 8 years)

    Pros

    Awesome benefits, especially since they paid for me to go to college

    Cons

    Sometimes you get a bad manager which creates a bad work enviorment

    Advice to Management

    Treat your employees equally and understand what is possible. Don't expect miracles


  11. "Publix"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Publix part-time (More than 3 years)

    Pros

    Flexible Hours, Majority of associates are very friendly and willing to help if anyone needs it. Store manager and customer service manager are continually on the floor assisting associates and making sure all is well with customers.

    Cons

    Miscommunication occurs at times, especially in customer service. Every upper office person (team leader, assistant manager, manager) have different rules and regulations. A primary rule set is needed as well as better communication in general. Cross training is frowned upon. To make this a career, it will take a lot of time away from loved ones and personal life.

    Advice to Management

    Have everyone on the same page. Communicate more often about what and how certain tasks should be done. Allow associates to cross train, it will make them more valuable.


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