Puget Sound Energy Reviews in Bellevue, WA | Glassdoor

Puget Sound Energy Bellevue Reviews

Updated April 7, 2017
62 reviews

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Bellevue, WA

3.4
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Puget Sound Energy President and CEO Kimberly J. Harris
Kimberly J. Harris
31 Ratings

62 Employee Reviews

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Pros
Cons
  • New focus for Customer Service Reps is for collections (in 7 reviews)

  • Some upper management is there because other's don't want to deal with them (in 6 reviews)

More Pros and Cons

  1. "Good Retirement Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Puget Sound Energy full-time (More than 3 years)

    Pros

    Great benefits and career growth opportunities

    Cons

    Hard to increase you PIR due to caps on raises from one grade to the next

    Advice to Management

    Pay people what they are worth instead of an artificial ceiling


  2. "A lot of tension between departments"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Project Manager in Bellevue, WA
    Former Employee - Associate Project Manager in Bellevue, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Puget Sound Energy full-time (More than 3 years)

    Pros

    Very good health benefits and low pressure in general. The stress comes when you have to battle with other departments to get things done.

    Cons

    Have to be on storm duty (supposedly voluntary, but not sure what happens if you decline too often). A lot of office politics (it's everywhere, but pretty bad here).

    Advice to Management

    Show empathy to the employees and demonstrate that you are working with them to resolve endemic issues.


  3. "Solid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Puget Sound Energy full-time (More than 3 years)

    Pros

    Leadership is pretty solid, mostly
    Company is genuinely dedicated to their clients
    Internal transitions to other areas are encouraged after a time-frame (they encourage employee retention and learning new skills).
    A 401(k) AND a Retirement Plan.
    Tuition Reimbursement

    Cons

    The commute. Traffic is awful no matter which location you work at.
    The pay could be more. They need to catch up with the rest of the area. It's not terrible, but it definitely needs to increase.
    HR

    Advice to Management

    More options for employees to work remotely. The traffic is terrible and will continue to get worse. If you want to retain your employees at the wages you offer then you must allow more telecommuting options. Most of the businesses in the area are offering this so to remain competitive this must change. I would have stayed with PSE if I could have worked remotely a couple times a week. I know at least four other people who left PSE because of this.


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  5. "Used to be good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gas Design Engineer in Bellevue, WA
    Former Employee - Gas Design Engineer in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Puget Sound Energy full-time (More than a year)

    Pros

    Good starting salary and excellent benefits, interesting work if you want to branch out of general engineering

    Cons

    Typical backstabbing company, most people who work there are cowards and are afraid of conflict and if they do have an issue with you they will try to get you fired.

    Advice to Management

    Quit or buy a moral compass


  6. "Customer focused, laid back, humble colleagues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Bellevue, WA
    Former Employee - Senior Financial Analyst in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Puget Sound Energy full-time (More than a year)

    Pros

    Most teams have good work/life balance, the organization is accepting of new ideas, everyone is very customer focused, and employees trust the company to do the right thing

    Cons

    Poor planning leads to a volatile pace (sometimes teams don't have any real work, while other times, the same teams have to work 12 hour days + weekends to meet timelines).
    Compensation for FTEs is below market, which makes it difficult to retain talent. End up having to acquire talent by bringing on consultants since the company pays a competitive market rate for vendor contracts.

    Advice to Management

    Keep focusing on improving the organization's collective planning competencies. Find ways to compensate talented employees so that they'll chose to grow their careers with PSE. And keep the awesome customer focus!


  7. Helpful (2)

    "Disgruntled"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Puget Sound Energy full-time (More than 8 years)

    Pros

    Friendly co-workers, for the most part. Good 401K & Pension Plan if you're grandfathered in.

    Cons

    Over worked and under paid is the motto for the lower ranks. There are those that are not hard workers, but are likeable so they get growth opportunities. Seems like we're encouraged to keep our salaries confidential from each other, because the pay is not equal or fair, and new co-workers are often brought in at higher salaries than others that may have worked in the department much longer and have more experience. You aren't allowed to work from home unless they need you to. No room for growth in specific departments. Hard work is often over looked and downplayed to a ridiculous extent. The benefits are steadily getting worse.

    Advice to Management

    Make more of an effort to acknowledge the truly hard workers in your departments, not just the ones you like. Ensure your Clerks, Receptionist, and Admins have opportunities to move forward without hopping from position to position.


  8. "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - SAP Test Lead in Bellevue, WA
    Former Contractor - SAP Test Lead in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Puget Sound Energy as a contractor (More than a year)

    Pros

    Great and friendly staff, wonderful work atmosphere, committed and dedicated staff, great overall synergy delivering projects

    Cons

    IT under process improvement and some of the projects are understaffed

    Advice to Management

    Keep on working on the current IT process improvement to deliver on-time and within budget


  9. Helpful (4)

    "NOT a great place to work for people of color"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Intern in Bellevue, WA
    Former Employee - Engineering Intern in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Puget Sound Energy part-time (Less than a year)

    Pros

    Good pay, alot of mobility to switch engineering groups

    Cons

    Experienced alot of bias, as is typical in engineering, but even more so at this company
    If you are a young engineer of color looking for an internship or entry level job, don't be fooled by "PSE-its a great place to work". I urge you to look elsewhere.

    Advice to Management

    Address the low numbers of people of color in management, take human resources complaints about racial issuers seriously instead of trying not to "rock the boat". Your company will not attract young engineers looking for slightly more enlightened environment which is available in local city government, IE City of Seattle


  10. "Great Company, Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Management in Bellevue, WA
    Current Employee - Senior Management in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Puget Sound Energy full-time (More than 5 years)

    Pros

    Everyone is here for the same reason; to provide our customers with safe and reliable energy, at an affordable price. There is none, to very little politics here and everyone is very dedicated to serving our customers and their jobs.

    Cons

    We don't get enough new blood into management ranks; just keep recycling the same people. You have many other qualified folks in the company too

    Advice to Management

    Need to provide greater promotional opportunities for aspiring managers and directors


  11. Helpful (1)

    "Sr Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Puget Sound Energy (More than a year)

    Pros

    Super nice people all around, relaxed, enlightened work environment on the whole, with flexible work schedules and fringe benefits. Organization is flat (also a con- see below), which means everyone is accessible and collegial and pretty drama-free.
    Career development in plentiful (one can change roles within the company with minimal friction), but advancement doesn't seem to be a priority for anyone, which is somewhat odd compared to other companies- One way to think of it is that it's a government job disguised as a private sector one.
    Lots of people who are extremely knowledgeable and uniquely qualified about their own arcane fields.

    Cons

    compensation is below average, and bonuses are irrelevant. Organization is extremely flat, so minimal career progression (seems like people change titles once a decade, if at all).
    Turnover seems to be a problem in quite a few teams.

    Advice to Management

    Nothing really- just pay more.


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