Puget Sound Energy Reviews | Glassdoor

Puget Sound Energy Reviews

Updated March 27, 2017
146 reviews

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3.5
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Puget Sound Energy President and CEO Kimberly J. Harris
Kimberly J. Harris
75 Ratings

146 Employee Reviews

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Pros
Cons
  • The service provider has been a poor business model in providing good customer service (in 6 reviews)

  • Some upper management is there because other's don't want to deal with them (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Best job I've ever had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunities to learn and grow professionally... emphasis on work-life balance as well as safety... Paid Paternity leave... Very stable company... 401k and pension... I feel like this is where I am going to hang my hat..

    Cons

    Strict compliance policy can really delay things on getting done. It once took me 2 days of paperwork just to reboot a server.

    Advice to Management

    Think things through before setting goals and project deadlines. Is there any way to tone down the compliance standards?


  2. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Puget Sound Energy full-time

    Pros

    Amazing work life balance. Great benefits. Great people. Lots of flexibility.

    Cons

    PSE is a utility so lots of regulations.


  3. "Good Retirement Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Puget Sound Energy full-time (More than 3 years)

    Pros

    Great benefits and career growth opportunities

    Cons

    Hard to increase you PIR due to caps on raises from one grade to the next

    Advice to Management

    Pay people what they are worth instead of an artificial ceiling


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Solid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Puget Sound Energy full-time (More than 3 years)

    Pros

    Leadership is pretty solid, mostly
    Company is genuinely dedicated to their clients
    Internal transitions to other areas are encouraged after a time-frame (they encourage employee retention and learning new skills).
    A 401(k) AND a Retirement Plan.
    Tuition Reimbursement

    Cons

    The commute. Traffic is awful no matter which location you work at.
    The pay could be more. They need to catch up with the rest of the area. It's not terrible, but it definitely needs to increase.
    HR

    Advice to Management

    More options for employees to work remotely. The traffic is terrible and will continue to get worse. If you want to retain your employees at the wages you offer then you must allow more telecommuting options. Most of the businesses in the area are offering this so to remain competitive this must change. I would have stayed with PSE if I could have worked remotely a couple times a week. I know at least four other people who left PSE because of this.


  6. "Customer focused, laid back, humble colleagues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Bellevue, WA
    Former Employee - Senior Financial Analyst in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Puget Sound Energy full-time (More than a year)

    Pros

    Most teams have good work/life balance, the organization is accepting of new ideas, everyone is very customer focused, and employees trust the company to do the right thing

    Cons

    Poor planning leads to a volatile pace (sometimes teams don't have any real work, while other times, the same teams have to work 12 hour days + weekends to meet timelines).
    Compensation for FTEs is below market, which makes it difficult to retain talent. End up having to acquire talent by bringing on consultants since the company pays a competitive market rate for vendor contracts.

    Advice to Management

    Keep focusing on improving the organization's collective planning competencies. Find ways to compensate talented employees so that they'll chose to grow their careers with PSE. And keep the awesome customer focus!


  7. Helpful (1)

    "Disgruntled"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Puget Sound Energy full-time (More than 8 years)

    Pros

    Friendly co-workers, for the most part. Good 401K & Pension Plan if you're grandfathered in.

    Cons

    Over worked and under paid is the motto for the lower ranks. There are those that are not hard workers, but are likeable so they get growth opportunities. Seems like we're encouraged to keep our salaries confidential from each other, because the pay is not equal or fair, and new co-workers are often brought in at higher salaries than others that may have worked in the department much longer and have more experience. You aren't allowed to work from home unless they need you to. No room for growth in specific departments. Hard work is often over looked and downplayed to a ridiculous extent. The benefits are steadily getting worse.

    Advice to Management

    Make more of an effort to acknowledge the truly hard workers in your departments, not just the ones you like. Ensure your Clerks, Receptionist, and Admins have opportunities to move forward without hopping from position to position.


  8. Helpful (4)

    "NOT a great place to work for people of color"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Intern in Bellevue, WA
    Former Employee - Engineering Intern in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Puget Sound Energy part-time (Less than a year)

    Pros

    Good pay, alot of mobility to switch engineering groups

    Cons

    Experienced alot of bias, as is typical in engineering, but even more so at this company
    If you are a young engineer of color looking for an internship or entry level job, don't be fooled by "PSE-its a great place to work". I urge you to look elsewhere.

    Advice to Management

    Address the low numbers of people of color in management, take human resources complaints about racial issuers seriously instead of trying not to "rock the boat". Your company will not attract young engineers looking for slightly more enlightened environment which is available in local city government, IE City of Seattle


  9. "Great Company, Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Management in Bellevue, WA
    Current Employee - Senior Management in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Puget Sound Energy full-time (More than 5 years)

    Pros

    Everyone is here for the same reason; to provide our customers with safe and reliable energy, at an affordable price. There is none, to very little politics here and everyone is very dedicated to serving our customers and their jobs.

    Cons

    We don't get enough new blood into management ranks; just keep recycling the same people. You have many other qualified folks in the company too

    Advice to Management

    Need to provide greater promotional opportunities for aspiring managers and directors


  10. "Assoc Systems Administrator - Windows"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    * They empower you to develop yourself
    * Everyone that I have worked with have been really kind and helpful

    Cons

    Translation can be lost in communication at times.


  11. "CSRII"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get great benefits and great pay.

    Cons

    It's a very hostile work environment.

    Advice to Management

    Care about your employees. Help them, teach them, respect them.



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