Puget Sound Energy Reviews | Glassdoor

Find your next job here

Puget Sound Energy Reviews

Updated February 11, 2018
170 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Puget Sound Energy President and CEO Kimberly J. Harris
Kimberly J. Harris
90 Ratings

170 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work life balance is very reasonable although this is dependent on the group you are in (in 37 reviews)

  • Great benefits and nice work place (in 19 reviews)

Cons
  • New focus for Customer Service Reps is for collections (in 7 reviews)

  • Upper management is disconnected from employees, especially those in regional offices (in 7 reviews)

More Pros and Cons

  1. Featured Review

    "Great Place to Work - People and Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Reporting Analyst in Bellevue, WA
    Current Employee - Financial Reporting Analyst in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Puget Sound Energy full-time (More than 3 years)

    Pros

    Dealing with many managers and other employees on a daily basis I can easily say mostly everyone here is great and is willing to help. If you are an accountant but want to move into HR, managers and the company help you to get you there and this actually happens. Work life balance is very reasonable although this is dependent on the group you are in.

    Cons

    This is a utility so we don't have breakneck technology like some of the other tech companies. Pay may be slightly under do to this as well.


  2. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Assistant in Philadelphia, PA
    Former Employee - Legal Assistant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Puget Sound Energy full-time (Less than a year)

    Pros

    Great benefits and nice work place

    Cons

    Micromanaging is tough and they could be more easy on employees

    Advice to Management

    Be more easy on employees

  3. "Good work/life balance, but poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Puget Sound Energy full-time (More than 8 years)

    Pros

    Good work/life balance
    Really good benefits
    Not very intense environment
    Autonomy

    Cons

    Upper management is disconnected from employees, especially those in regional offices
    Lack of diversity, mostly in management
    Lack of strategy across the organization- Directors don't collaborate, resulting in lack of coordination between departments and challenges for employees
    Too analytical
    PSE keeps people around who aren't competent, dragging high achievers down

    Advice to Management

    Ensure strategies are well thought out before launching them
    Connect more with employees at all levels


  4. Helpful (1)

    "Overpaid Kindergarden"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Puget Sound Energy full-time

    Pros

    It's a job, with lot's of other people who feel the same way. Not many people are engaged in the job they perform.

    Cons

    They hire people who are not qualified for the positions because they "Know" someone, and pay them premium salaries. Rather than choosing qualified staff from within that can perform the job, and would love to have the opportunity. PSE's culture of nepotism and friends is hurting them. They have people who could really care less to maintain a budget, and just spend money like it's water without any accountability. Most of the people who work there would have been fired somewhere else, and maybe PSE should start that process as well. Clean out the old, and bring in the new. If you want a job that you can be a complete incompetent, lazy, well paid manager/director/employee, then PSE is your place to work.

    Advice to Management

    Start looking around in your departments, and clean out the house. You have some really good talent that is hiding under dirty rags. Quit the friends and family hiring and start hiring based upon the criteria to perform the position.


  5. "Great opportunities and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Bellevue, WA
    Current Employee - Claims Representative in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Puget Sound Energy full-time (More than a year)

    Pros

    Great company to progress in, competitive pay and benefits, friendly staff.

    Cons

    Management styles can differ greatly which influences progression and recognition.


  6. "PSE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Puget Sound Energy full-time

    Pros

    Great benefits (401k, pension, health, vacation)

    Cons

    Below average pay, very bureaucratic mindset


  7. "Great, for the "higher ups""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Puget Sound Energy full-time (More than a year)

    Pros

    If you can get to corporate, its a "great place to work." Free food at almost every meeting. Free coffee (keurigs) on every floor (if you're in Bellevue). No set dress code (for corporate). I started in the call center and got out after a year, once you are out its like a whole new world.

    Cons

    No clear rules across the company. Everyone just kind of does their own thing. If you get a crap manager then good luck. The call center is treated like live stock not like humans. You literally get 5 minutes to go to the bathroom, if you are late it comes out of your PTO. If you are late to work(1 minute late counts) 3 times you can be fired. If you can get out of the call center you can only move up 2 pay grades so there is no real incentive to even apply to jobs you might be qualified for. Once you are in Bellevue its like a whole new world. Where does all this free food come from? Why are you spending 400+ dollars on food for one meeting when the call center can't even have a working TV in the "break room"

    Advice to Management

    Come up with some type of business rules for across the company. Hire managers who care about their employees not just their bottom line.

  8. "No reward for working hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Power Operations in Bellevue, WA
    Former Employee - Power Operations in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Puget Sound Energy full-time (More than 3 years)

    Pros

    Learn a lot about a broadly diversified utility. Exposure to varied forms of generation, transmission and managing demand for power through the seasons.

    Cons

    Industry is consolidating and utilities are losing independence. Management only manages up.

    Advice to Management

    Advocate for your people to be successful. Stop trying to manage up at the expense of the happiness of your staff. Truly reward people for working hard and making a difference. This lack of recognition, whether verbal or monetarily, creates an environment where there is only perceived downside for working there.


  9. Helpful (4)

    "Not a good fit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office in Bellevue, WA
    Current Employee - Front Office in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Puget Sound Energy full-time (More than a year)

    Pros

    If in corporate: no dress code, easy to get vacation time, no set schedule. Easy to move up for some.

    Cons

    Everything is dependant on department. No official dress code, but one can be enforced by a boss. If you do not work in corporate these rules all change. If you work in the call center, you have a literal 5 minute bathroom timer. It's easy to move up if you have "connections" aka family in the company. If you do manage to move up you can only go up two paygrades regardless of the job. It is better to just leave the company and come back.

    Advice to Management

    There needs to be consistent rules and regulations across all departments. Family should only be employed if they are more competent than the competition. The promotion rules need to change. If I can only ever move up two pay grades at the time, then why not leave and go somewhere else?


  10. Helpful (1)

    "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Bellevue, WA
    Former Employee - Systems Administrator in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Puget Sound Energy full-time (More than 5 years)

    Pros

    good pay
    great people
    nice work envionment

    Cons

    poor management
    very long hours
    poor training

    Advice to Management

    don't overload the middle management


Showing 170 of 187 reviews
Reset Filters