Puget Sound Energy Reviews | Glassdoor

Puget Sound Energy Reviews

Updated June 4, 2018
179 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Puget Sound Energy President and CEO Kimberly J. Harris
Kimberly J. Harris
95 Ratings

179 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Work life balance is very reasonable although this is dependent on the group you are in" (in 38 reviews)

  • "Great benefits and nice work place" (in 20 reviews)

Cons
  • "New focus for Customer Service Reps is for collections" (in 7 reviews)

  • "Upper management is disconnected from employees, especially those in regional offices" (in 7 reviews)

More Pros and Cons

  1. "Admin specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Specialist in Pittsfield, MA
    Former Employee - Administrative Specialist in Pittsfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Puget Sound Energy full-time (More than 5 years)

    Pros

    Wonderful company to work for. Great benefits, competitive pay, 401k match, flexible schedule (depending on which department you’re in) and if the company does good, you get an annual bonus, Company encourages further education and promoting within... They recognize and appreciate your work. Loved all my coworkers and supervisor in Gas Dispatch/Control as well as GSO, they truly are a great bunch of people. I genuinely loved working for PSE and would still be there today, if I didnt move across the country to care for my ill mother.

    Cons

    The only “con” would be the “panel” interview process... having more then one person in the room interview you can really make a person nervous.

    Advice to Management

    Keep up the good work.


  2. Helpful (1)

    "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Bothell, WA
    Current Employee - Senior Business Analyst in Bothell, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Puget Sound Energy full-time (More than 10 years)

    Pros

    Benefits, 401K and vacation time is easy to take as long as you are not union.

    Cons

    Can be very hard to advance in your career. People tend to stay in their positions a long time. If you apply for a position and do not have the skill set required more than likely you will not be hired.

  3. Helpful (3)

    "Great company for an engineer not looking to change positions. For the rest of us, you’d be better off somewhere else."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Puget Sound Energy full-time (More than 5 years)

    Pros

    Benefits are pretty good, as is the PTO and work life balance. People are nice enough. Tuition reimbursement is great and there are lots of satellite locations.

    Cons

    External hires get paid more than existing employees.
    Promotions don’t exist - you have to apply to get a higher position unless you’re “tapped” to become a Director. Passive aggressiveness is rampant. Recognition award seem to be a way for management to get around promoting people.

    Advice to Management

    Pay your existing people what they’re worth. Promote people when they exceed expectations instead of giving them a recognition award!!!


  4. "Overall it is a decent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corrosion Technician in Seattle, WA
    Current Employee - Corrosion Technician in Seattle, WA
    Positive Outlook
    Disapproves of CEO

    I have been working at Puget Sound Energy full-time (More than 10 years)

    Pros

    Time off is usually not an issue.

    Cons

    Benefits are getting reduced little by little.

    Advice to Management

    Advice would not matter. They value our input but don't act on it.


  5. "Get in for experience, leave for culture, pay, work life balance etc..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bothell, WA
    Former Employee - Customer Service Representative in Bothell, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Puget Sound Energy full-time (More than a year)

    Pros

    Hired me for my first non-retail, non-restaurant job.
    Good bonus payout.

    Cons

    Zero to little advancement.
    Unprofessional management in many cases.
    Picture a 1990's business that might have appeared in "Office Space".

    Advice to Management

    Hopefully things have changed.


  6. Helpful (4)

    "Great employees, poor leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Puget Sound Energy full-time (More than 8 years)

    Pros

    Most of the employees really care about taking care of the utility customers and there are some amazingly dedicated and talented people here that could probably make more money elsewhere. People seem to get very energized about the mission of providing gas and electricity to western Washington. PSE is fairly progressive about recognizing that the region is becoming a tough place to live and work (housing and traffic). Very high percentage of employees are issued lap tops and company cell phones and there is growing acceptance of working remotely as a more common way of doing work. Benefits are good...particularly Paid Time Off allotments, but offset by salaries that aren't competitive with other large local employers Most employees are very friendly. Niceness at PSE is valued over competency. Offices are generally pretty nice. Free parking, free coffee, employee wellness is valued and rewarded.

    Cons

    Very top heavy. Supervisors, and managers make most of the decisions that make or break the company...not the directors or VP's. The Director level (one step above manager) is like high school - very much a clique that protects each other. Their compensation package is different than the rest of the company and their motivation is to not rock the boat and lose their positions - hence most decisions are actually made at the manager and supervisor level so if things don't go well the directors have someone to blame. Vast disparity in span of control across the company with respect to position and pay. There are supervisors and managers with 40+ people under them and Directors with less than a dozen. Directors are a club and never seem accountable for anything. A recent re-org stripped a 30's age director of almost her entire department (she was not a people person, not a leader, and an introvert) but rather than let her go they created a special spot for her with only a few employees. Very insulting to a supervisor making half her pay with a much larger headcount. Bellevue HQ campus is being shrunk with departments relocating to other offices and workers being crammed into smaller work spaces.

    Advice to Management

    Recognize the people who are customer facing and dealing with the company's challenges every day. Your VP's and Directors are self-protecting and out of touch.


  7. Helpful (2)

    "Customer Service Repsentative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Puget Sound Energy full-time

    Pros

    Co-workers make it fun to be there.

    Cons

    Management makes it very stressful.

    Advice to Management

    Listen to your employees concerns.

  8. Helpful (2)

    "PSE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay and benefits. Some good people.

    Cons

    Animosity between departments. Animosity between PSE and service provider. Co-workers don't trust each other. Incompetent, unethical supervisors. Favoritism.

    Advice to Management

    Hire supervisors who actually know what their direct reports do. The "managers don't need to know the job, they just need to know how to manage people" philosophy doesn't work.


  9. Helpful (3)

    "Good work/life balance, but poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Puget Sound Energy full-time (More than 8 years)

    Pros

    Good work/life balance
    Really good benefits
    Not very intense environment
    Autonomy

    Cons

    Upper management is disconnected from employees, especially those in regional offices
    Lack of diversity, mostly in management
    Lack of strategy across the organization- Directors don't collaborate, resulting in lack of coordination between departments and challenges for employees
    Too analytical
    PSE keeps people around who aren't competent, dragging high achievers down

    Advice to Management

    Ensure strategies are well thought out before launching them
    Connect more with employees at all levels


  10. Helpful (4)

    "The Organizational Culture is awful; very unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Puget Sound Energy full-time

    Pros

    The pay is ok, benefits are average.

    Cons

    Backstabbing and dirt dealing are openly encouraged by senior management.
    The organization is closed to ideas from new hires and very cliquish.
    If you're lazy and inept you can still keep a job and even get promoted.
    The company has it cliques and if you're in the right one you can do no wrong. It's very inbred. If not, just keep quiet and keep your head down. Don't EVER be the bearer of bad news. Standard practice at the company is to shoot the messenger. No wonder that the company has events like the Greenwood Explosion and Gold Bar electrocution. If you identify something like that proactively the company won't attend to it; rather it will attack the messenger and attempt to discredit the source. I've seen it first hand; more than once. I've had Directors, which is a very senior position in the company, openly question me about other employees in attempts to dig up trash on them. That's just about as unprofessional as it gets but it's standard practice. Employee performance is judged through rumor and innuendo not hard facts.

    Advice to Management

    The practice of promoting the inept into positions where you think they can do no harm is in fact very harmful. It destroys morale.
    Providing food at every meeting isn't going to do anything for the low morale it just makes people fat.
    Fire yourself.


Showing 179 of 197 reviews
Reset Filters