Pukka Herbs Reviews | Glassdoor

Pukka Herbs Reviews

Updated September 19, 2018
10 reviews

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2.5
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Sebastian Pole and Tim Westwell
4 Ratings

Employee Reviews

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  1. "Organic... and only organic!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Pukka Herbs full-time

    Pros

    It was a nice place to work, sometimes. They host really good parties and events. Really fair salary (considering the amount of work that is expected). Supportive people when times get rough!

    Cons

    The company has its values based on how much they care about plants and the planet... but also how much they care if you are a hippy. If you don't fit in, that's fine, but you are frowned upon for eating something that isn't organic. The place is slowly going down hill since the Unilever take over and no one seems to care. Marketing are CONSTANTLY bringing out new products without letting the previous product even develop... it's madness. There is a hierarchy in management too, which is fine, but if you haven't been there long enough your opinions are just ignored. Unfortunately the cons weigh out the pros. It is very much a cult in there and once you're out you're out.


  2. "Tough but rewarding in the long-run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pukka Herbs full-time

    Pros

    The people are incredible. Very talented and experienced individuals.

    Cons

    Lack of organisation and compassion for work/life balance.

  3. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Keynsham, England (UK)
    Current Employee - Operations in Keynsham, England (UK)
    Doesn't Recommend
    Positive Outlook

    I have been working at Pukka Herbs full-time (More than 3 years)

    Pros

    Nice brand and products, people are lovely and caring, good vibe with a tad pretentiousness. Lots of perks, like staff allowance, volunteering during work hours, flexible engagement etc

    Cons

    Lots and lots of politics, managers shut staff out. Pukka barely promote from within and almost exclusively hire outsiders into any senior positions that become available. No mentoring or nurturing and no interest in previous experience from other jobs.
    If you are after a career, you will find it very hard to get opportunities at Pukka.

    Advice to Management

    Start nurturing your people, otherwise the staff turnover will stay at a high level


  4. "Never a dull day!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pukka Herbs full-time

    Pros

    Everybody believes in company values. Very dynamic and fast paced.

    Cons

    Sometimes too much pressure


  5. Helpful (10)

    "Outwardly ethical yes, but crushing working environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Manager in Bristol, England (UK)
    Former Employee - Middle Manager in Bristol, England (UK)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Pukka Herbs full-time (More than a year)

    Pros

    The people who aggregate around this brand are there because they all genuinely share a passion for sustainability, ethics and wellbeing. There are many lovely people who want the best for the company and their colleagues. Pukka is a melting pot of predominantly young, enthusiastic career-starters. If you're 20-30ish and not necessarily looking for a career, but a group of friends to work with, this is great... You will certainly never get bored at this company.

    The products and sustainability credentials are genuinely unparalleled. Credit must be given to the owners and team members who refuse to compromise on quality and ethical sourcing. The products are worth every penny.

    Cons

    However, if you're an experienced manager with years of knowledge and expertise generated from working in corporate FMCG environments and with genuine brand management and sales experience. it's best to steer clear of Pukka. You will find your experience doesn't count for much in a culture where the owners and their pals within the business make whatever decisions they like , irrespective of your advice and knowledge - and often against plain common sense. It eventually grinds everyone down... the more experienced you are, the quicker. The result is a significantly high staff turnover - predominantly in marketing and of those more senior, experienced people who actually have skills in this area. They lose their confidence, motivation and morale and begin to doubt themselves and their abilities.
    The day to day chaos and lack of focus means clever young career starters aren't mentored and don't have the opportunity to learn the fundamentals of doing business - a real shame for those with genuine talent.

    Advice to Management

    Make a decision about whether you want to run Pukka as a business, and if so, employ directors who have the appropriate experience in growing brands in an FMCG environment. Then trust your staff enough to let them to their job. You will never keep good, experienced staff unless you realise there's a reason they did so well in their previous careers but start to suffer within weeks of starting at Pukka.


  6. "Spreading the Pukka Love!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing company who really practice what they preach. Always made to feel at home in the office and the team really are one big family. Love working here.

    Cons

    Very hectic all the time. Forever doing EPD and NPD when really we need to take a step back and let the dust settle before deciding what the next thing should be.

    Advice to Management

    Keep looking after your staff and creating a lovely environment to work at. Appreciate what everyone does and stop changing/improving things that aren't broken.


  7. "a bit hectic, but great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Recommends
    Positive Outlook

    I have been working at Pukka Herbs full-time (More than 3 years)

    Pros

    amazing team, amazing products, great staff benefits and lovely staff parties

    Cons

    hectic and busy growing company, never a dull moment

    Advice to Management

    promote more from within

  8. Helpful (11)

    "How ironic for an 'ethical' company - beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great brand and values (that they communicates externally).

    Cons

    Ridiculously high turnover of staff in all departments due to very poor treatment of employees. Shiny new toy syndrome with external new employees. Morale of those that do stay longer than 3/4 months ends up so low that they no longer have the confidence to move on and believe there is something better out there. Constant change at exec level resulting in no clear leadership or direction for those 'on the ground'. Culture of fear, bullying and historic 'stories' told across company of legal battles with former employees etc.

    Advice to Management

    Trust your employees and learn to respect and treat them the same way you treat your suppliers. Give the right people the space to get on and do their jobs and recognise and reward those that have been putting up with the absolute chaos over the years.


  9. Helpful (3)

    "Potentially Lovely Company Ruined by Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice products, some great staff members and a few nice bonuses (money off products etc)

    Cons

    Poor management appointments have ruined what used to be a lovely company to work for, blame culture is rife within the offices with whispers of bullying going on in the background. There is very little promotion from within with the top bosses almost always choosing to employ new staff instead of promoting the (generally) very talented pool of staff that they already have. Likes to give the impression that they are a company that care about their products and staff when actually they only now seem to care about getting the right 'figures' with absolutely no regard as to how they treat people in the process. This has led to a very poor atmosphere in the office with most of the non-management staff being very unmotivated and unhappy, and many arguments going on within the ranks of the management.

    Advice to Management

    Start paying attention to your staff again. It is all very well making sure you are getting the products on the shelves but please stop doing it at the expense of the wellbeing of your staff, after all it won't be possible to get the stock out of the door without them. The occasional treat, staff day etc is a nice touch but means very little when the day-to-day working environment is so poor. Maybe look into some training for the managers on how to look after their staff.


  10. Helpful (1)

    "A growing Company dealing with organic ayurvedic products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Very engaged with their subject
    Highly knowledgeable and dedicated Owner Team
    Ready to invest in health and well being with absolute authenticity
    Fantastic products

    Cons

    Difficult to communicate at times although owners available, yet a culture that moved towards big commercialization of teas in UK via large chains.
    At the time lacked the confidence to delegate and accept to take other avenues than their own

    Advice to Management

    As a highly successful company, they are doing something very right - so no advice to give for results. It was a long time ago, and I am sure everyone has grown and matured in their roles.