Pulse (UK) Manager Reviews | Glassdoor

Find jobs for Manager

Pulse (UK) Manager Reviews

Updated Aug 3, 2019

To filter reviews, or .

Found 17 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
99%
Approve of CEO
Pulse (UK) CEO Richard MacMillan
Richard MacMillan
15 Ratings
  1. Helpful (1)

    "A once great company that has lost its way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Account Manager in Broxbourne, East of England, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Pulse (UK) full-time for more than 10 years

    Pros

    There were some great people within the business. The CEO is a great leader, but his senior management let him down.

    Cons

    I worked for Pulse for over 10 years and the reviews I have seen on here do not reflect the poor treatment that I have seen happen especially over the last 2 years. The division I worked in had no direction or strategy. Poor decisions at senior management level lead to losing many major contracts and candidates. It all could have been different if they had listened to the staff who were on the ground who knew the... market. This once great company who I absolutely loved working for let me down. Lack of support to do my job efficiently, poor communication, and being left to keep staff moral high after changes being made to the business that I had no say in. No career progression- a career pathway was spoken about and promised for over 3 years which never materialised. The bonus structure is an absolute joke for what is supposed to a recruitment company! finally the company of late has lost some really good employees who worked hard and grew the business at its peak, these employees were loyal and stayed because they wanted to see the company get to that success again, but you let them down. I'm still waiting for my exit interview so I thought I'd write a review.

    Show More

    Advice to Management

    Communication is key to engaging with your staff. Senior management, if you are walking into a branch maybe speak to the team instead of walking into an office and shutting the door. Remember, People buy people. Engage with your staff and understand the challenges they face. Look at the rewards package, it does not match your competitors.

    Pulse (UK)2019-08-03

    Pulse (UK) Response

    August 7, 2019HR Business Partner

    Thank you for taking the time to leave a review. I am sorry that your experience of working at Pulse wasn't as positive towards the end of your career as we'd like to achieve. I want to reassure you that we will take your feedback on board and ensure that we work with the Leadership ...

    Show More
  2. "Great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance Manager in Broxbourne, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) part-time for more than 10 years

    Pros

    Pulse have put in place a great career pathway, which means you are in control of what you want to achieve in your career and the timescale in which to achieve it. There is a high level of on-going personal developement which is personally tailored rather than just attending generic training sessions.

    Cons

    Parking can sometimes be limited

    Pulse (UK)2019-04-03

    Pulse (UK) Response

    April 8, 2019HR Business Partner

    Thank you for taking the time to leave a review. We are passionate about supporting our employees to help them to grow within Pulse and ICS; developing clear career paths and providing training and opportunities for progression is a key focus across our business. It's great ...

    Show More
  3. "Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time for more than 5 years

    Pros

    Excellent company to work for with lots of support. Great opportunities for promotion.

    Cons

    There isn’t anything to mention

    Advice to Management

    Promote staff figures to the branch

    Pulse (UK)2019-02-21

    Pulse (UK) Response

    March 1, 2019HR Business Partner

    Thanks for taking the time to leave a review. It's great to read that you feel there are good career opportunities here and that you'd recommend Pulse as a great place to work. We take on board your feedback and will share this with the senior managers.

  4. "The company as a whole work ethically."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Broxbourne, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time for more than 10 years

    Pros

    I have worked for Pulse for over a decade and I can honestly say I feel that they genuinely care about me as an individual and value my hard work. The company as a whole work ethically.

    Cons

    Working for such a large organisation means at times "processes" can hold you back and take time.

    Pulse (UK)2019-01-29

    Pulse (UK) Response

    June 14, 2019HR Business Partner

    Hi, thank you for taking the time to leave your feedback. It's great to read about your positive experience and to see that you'd recommend this as a great place to work. Thank you for your continued service - if you have recommendations as to how our processes can be improved then ...

    Show More
  5. "Pulse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Manager in Broxbourne, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) for more than 5 years

    Pros

    Pulse provide some of the best training and support that I have ever seen in a company. This has been echoed by a number of new recruits, as well as existing staff who have developed under the organisation. There are also fantastic opportunities for progression, as well as being able to develop a career within a reputable, stable and most importantly ethical company. Almost all of the management team have grown... organically within the company which is proof of the career development available, as well as ensuring that the company maintains the same ethics and vision.

    Show More

    Cons

    Given the scale of the organisation, decisions can sometimes take a while to be made or authorised. There can also be delays in implementing changes as they may need to be mirrored or approved company wide.

    Advice to Management

    Continue to question and listen to staff feedback. The recent changes made have shown immediate return for employee morale and development and serve as proof for acting on feedback. To also be transparent where possible, even if staff disagree with decisions, they are more likely to understand and support if they have been provided with the rationale behind certain decisions made.

    Pulse (UK)2019-01-28

    Pulse (UK) Response

    March 8, 2019HR Business Partner

    Thanks for taking the time to leave a review. We are very passionate about supporting our employees to help them to grow within Pulse and ICS; developing clear career paths and providing training and opportunities for progression is definitely a key focus across our business. ...

    Show More
  6. "Build a fantastic career in recruitment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Process Manager in Broxbourne, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) part-time for more than 10 years

    Pros

    Having worked for Pulse myself for nearly 15 years, it is clear that there is encouragement to develop our own management internally, instead of employing managers from outside the business, which gives us a key USP against competitors. Career development is so important and the pathway is visible from day one. There are a number of benefits including good basic annual leave, opportunity to buy/sell holiday, online... discounts portal, health insurance to cover you/partner/family, as well as a pension scheme. Pulse is also invested in giving something back, so there are regular charity events and functions happening throughout the year, which the majority of people get involved in. I have and will continue to recommend anyone to work here, whether you want a career in recruitment, admin, HR, marketing, finance. The opportunities are endless!

    Show More

    Cons

    Parking onsite at our office is a bit of a nightmare!

    Advice to Management

    Continue getting feedback from all employees and implementing/embracing change. This is something we do really well!

    Pulse (UK)2019-01-26

    Pulse (UK) Response

    March 1, 2019HR Business Partner

    Thanks for taking the time to leave a review. We are very passionate about supporting our employees to help them to grow within Pulse and ICS; developing clear career paths and providing training and opportunities for progression is definitely a key focus across our business. ...

    Show More
  7. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time

    Pros

    I have worked for the company for over 1 year and can safely say I have learnt a lot within the business. There is on-going training not only for internal employees but also our support workers, the training that we receive is by far the best training I have ever came across. Don't get me wrong in the past the office management haven't been there for me work wise but now there is a new structure and new management... in place, I don't feel the dreaded feeling coming into the office I now feel every day is a challenge and i strive to do my best for my clients and my colleagues.

    Show More

    Cons

    Paying for parking and on -call

    Advice to Management

    Keep up the good work!

    Pulse (UK)2016-06-21

    Pulse (UK) Response

    July 12, 2016Managing Director

    Thank you for taking the time to leave a review - it's great to read so many positive comments. We are passionate about creating a culture where our people feel supported; ensuring that we continue to make this a great place to work for everyone!

  8. "Great opportunities and career pathways..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Manager in London, England
    Recommends
    Positive Outlook

    I have been working at Pulse (UK) full-time for more than 8 years

    Pros

    Enthusiastic, dedicated team Fantastic opportunities for career development in numerous locations across the whole of the healthcare sector Management team have strong values and are always approachable Rewards and benefits package is fantastic so you are always motivated to do better

    Cons

    Currently a tough market I'm struggling to write any cons - you get out what you put into this job and I have always been given the support to develop. The expectations are very high as you would expect from the leading temporary nursing supplier in the UK - it's a great place to be.

    Advice to Management

    Keep investing in people! I struggled writing any comments in the con's category because Pulse is a fantastic place to work where throughout my 8 year career have been pushed and given fantastic opportunities for growth. Although I have reached a management level I don't feel my career pathway has reduced because the company is constantly evolving and career growth opportunities regularly arise.

    Pulse (UK)2016-05-06

    Pulse (UK) Response

    May 11, 2016Group HR Director

    Thank you for taking the time to post a review. I see you have been with us for 8 years - Congratulations! It's great to hear that you have progressed your career with us and continue to do so - you'll know that career development and progression are something we feel very passionate ...

    Show More
  9. "Supportive and encouraging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time for more than 10 years

    Pros

    Having a supportive Managing Director is one major plus when I started working here. She took the time to understand my strengths and development areas and work on them with me. Receiving a pat on the back and a "well done" is really important regardless of what level you are at and she always has the time to talk and run through ideas or concerns - work related or not. This makes working through the good times... really fun and enjoyable and working through the hard times worthwhile. Worthwhile for a company and brand I believe in and working alongside people just as passionate in achieving our desired outcome.

    Show More

    Cons

    Although there is opportunity for professional growth from entry-level up to manager level there isn't an obvious career path once at manager level.

    Advice to Management

    Continue to be open and honest

    Pulse (UK)2016-05-06

    Pulse (UK) Response

    July 18, 2016Head of HR

    Thank you for taking the time to post your review. We are passionate about working with our people to identify their strengths and development areas. It's great that you have a supportive Managing Director and that she always has the time to talk through your ideas or concerns. ...

    Show More
  10. Helpful (6)

    "disgraceful and disrespectful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Case Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pulse (UK)

    Pros

    cant think of anything currently because of their policy of lying to people on this site

    Cons

    incompetent and agree with post of 12 may underhand tactics by management to cover up serious inadequacies. They are all about making money quickly, lots of backstabbing, compliance managers dont know what they are doing, change the job conditions to save money, lots of ego tripping, think they are the best in the world but are immature

    Advice to Management

    get a proper culture and front up on your dishonesty

    Pulse (UK)2016-05-15

    Pulse (UK) Response

    May 18, 2016Group HR Director

    Thank you for your review post. It's disappointing to read your comments. I note that you are a current employee. I would be grateful if you could follow up with me directly on rozie.edwards@ukics.com so I can look to address any specific issues.

Found 17 reviews