Pulse (UK) Reviews | Glassdoor

Pulse (UK) Reviews

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Found 89 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
83%
Approve of CEO
Pulse (UK) CEO Richard MacMillan
Richard MacMillan
49 Ratings
Pros
  • "There is lots of career progression available within the company and the career pathways are very clear(in 11 reviews)

  • "Great benefits, commission structures (in the right sector) not you're hard sell enviroment(in 5 reviews)

Cons
  • "But this is something that could be done with career progression(in 5 reviews)

  • "(in 3 reviews)

More Pros and Cons
  1. great place!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Pulse (UK)

    Pros

    great environment to work at.

    Cons

    help lower management succeed to get better position.

    Pulse (UK) Response

    May 11, 2016Head of HR

    Thank you for your review. It's good to hear you enjoy your working environment. As for helping lower management succeed, this is something we are currently working on and feel passionate about - we have recently developed our in-house Management Development programme and are continuing ...

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  2. Great Place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Broxbourne, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time for more than 2 years

    Pros

    The training and support I have received since joining the business has been excellent, I can always turn to managers and directors for advice. Working with a really good team makes coming into work a pleasure and I have felt welcome and part of the team since day 1. I also know that if I want to progress here I can and the career path is clear and available. I love that I get to deal with different businesses that...

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    Cons

    Personally for me there aren't any cons that are noteworthy.

    Advice to Management

    Keep up what you are doing as I think its a great place and team to be part of, I'm enjoying my time here.

    Pulse (UK) Response

    January 10, 2019Head of Resourcing and Talent Planning

    Hi there, thank you for taking the time to leave us some feedback. I'm really pleased to hear about your experience within your team and that you've benefited from how approachable our management and leadership team are. It's especially great to see that you've noted that we have ...

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  3. Great at the beginning

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Pulse (UK) full-time

    Pros

    Good people, good benefits, dress down Fridays

    Cons

    Too much pressure on targets when the industry was changing

  4. Fantastic recruitment company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broxbourne, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time for more than 20 years

    Pros

    Excellent career progression, great benefits, real family feel, open and honest management, first class training, allows autonomy in role, forward thinking and encourages innovation.

    Cons

    Sometimes difficult to measure performance if profits aren’t moving forward - this is generally the nature of recruitment.

    Advice to Management

    Keep listening to staff and moving forward with new ideas.

    Pulse (UK) Response

    August 17, 2018Group HR Director

    Thank you for taking the time to leave a review. We've worked hard to ensure we create career progression opportunities for everyone so it great to hear this is having a positive impact. It also great to hear that we've retained a family feel despite our growth. We will continue ...

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  5. Business Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Pulse (UK) full-time

    Pros

    I have fond memories of Christmas parties, managers away days, long service awards and summer barbecues when we had them. The geographical reach of ICS was always a plus which meant service to candidates and clients was simple and effective. While I didn't enjoy the training sessions as I felt they were outdated, meeting up with people from other offices was a good to share best practise. On a personal level I grew fond...

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    Cons

    I worked my way up through Pulse over the course of 8 years. I worked hard every day because I wanted to grow the ladder, lead a team, earn more money and become pivotal in future plans for the company. What was once a vibrant, personable company eventually turned into a monster, hell bent on making money at almost any cost. When the agency caps hit, my positive career was immediately called into question and I was made...

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    Advice to Management

    I left a while ago now and while it felt like a big step after such a long time it was undoubtedly the right one. I have a fresh outlook on recruitment, having started at a new company I've realised how outdated the processes are. I understand that ICS is a huge company so the personal touch is a difficult thing to address but that would be the first area I would tend to. A lot of people were promoted too fast, just to...

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  6. Helpful (3)

    Pretty good

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainee Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pulse (UK) full-time for more than 2 years

    Pros

    Good team Great benefits Company looks after you Open door to management at any time

    Cons

    Teams are falling apart Resignation galore Commission structure needs MAJOR REVAMP!

    Advice to Management

    Sort it out before more people resign.

    Pulse (UK) Response

    June 15, 2018Group HR Director

    Thank you for taking the time to leave a review. We pride ourselves on having an open and honest culture so it's great to see one of your pros as 'open door'. It's really disappointing to hear your comments in relation to teams falling apart. What I can re-assure you of is that ...

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  7. Helpful (3)

    Mixed bag - has its pros and cons

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester City Centre, England
    Recommends
    Positive Outlook

    I have been working at Pulse (UK) part-time for more than 4 years

    Pros

    Friendly colleagues and candidates. Good benefits package.

    Cons

    Often find that you are the last to hear about changes that are being introduced. Company always wants more and more from you. Very target driven. Bonus was taken away except for a few "privileged" colleagues.

    Advice to Management

    Better communication needed - often find out about things through the grapevine rather than through the correct channels. Moral is low when management ask for more and more.

    Pulse (UK) Response

    April 6, 2018Group HR Director

    Many thanks for leaving us a review. We always appreciate feedback, whether good or bad, in order to help us make Pulse a great place to work. I will ensure that your comments are fed back to all Pulse senior management team, particularly around communication, given that often simple ...

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  8. Helpful (1)

    Good start to a recruitment career

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pulse (UK)

    Pros

    -Colleagues in the office very warm and welcoming -Team culture is strong and emphasis on working as a team -On-Boarding programme teaches you everything you need to succeed -Ongoing training and development opportunities -Kings Cross location is easy to get to if you live in London -team drinks/office competitions and charity work have become more frequent since 2017.

    Cons

    -Lack of career progression or a clear pathway after initial promotions. -Bonus structure isn't the clearest in comparison to competitiors -KPIs are very rigid meaning there is little room for consultants who are successful outside of the traditional mould.

    Advice to Management

    Create a careers pathway. When a consultant reaches targets give them either a pay review or a progression review - this will keep people happier. Make KPIs more flexible as some consultants can hit/exceed their GM targets using their own techniques and this should be rewarded rather than discouraged. Keep the office culture. Pulse is a nice place to work and does have a family feel which is tough to find in recruitment....

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    Pulse (UK) Response

    January 4, 2018Managing Director

    Thank you for taking the time to leave a review. It's great to hear that you feel our on-boarding programme sets our people up for success and that you experienced on-going training and development opportunities and frequent team and charity events whilst you were working with ...

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  9. Helpful (2)

    Not for me

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pulse (UK) full-time for more than 2 years

    Pros

    you could help yourself to a free drink in the kitchen every friday, friday games, free tea and coffee, recruitment and compliance team were very welcoming.

    Cons

    Constantly criticised on a daily basis, was told I don’t know how to use outlook properly or send or delete emails, told i was making the business lose money,constant demotivating remarks from my manager via email and verbally infront of other staff daily at the Kings x branch. Witnessed emails between senior staff talking rudely about lower ranking staff as they’d forgotten to delete emails from team inbox. Also witnessed...

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    Advice to Management

    Management should be monitored as internal bullying has also come up in other reviews because it happens frequently. It is managers and senior staff bullying staff of lower ranking. People feel scared to speak out.

    Pulse (UK) Response

    January 30, 2018Group HR Director

    Thank you for taking the time to write your review. Some of your comments are extremely concerning and I would therefore encourage you to contact me directly at Rozie.Edwards@ukics.com so I can address any specific concerns you have. We work hard to create a culture which is engaging ...

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  10. A&E Nurse

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in London, England

    I have been working at Pulse (UK) full-time for more than 4 years

    Pros

    It allows you to be flexible, pick your shifts and hospitals you want to work in

    Cons

    Not being part of a team

    Pulse (UK) Response

    January 4, 2018Managing Director

    Thank you for taking the time to leave a review. Whilst it is great that you value our flexibility, it's disappointing to hear that you don't feel part of a team. Our culture very much encourages a collaborative, team approach; I would encourage you to speak with your manager ...

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Found 89 reviews