Purolator Courier Reviews | Glassdoor

Purolator Courier Reviews

Updated April 7, 2017
122 reviews

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Full-time Part-time

122 Employee Reviews

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Pros
  • Great people and willing to help "get it done" (in 11 reviews)

  • If you hold a position there are good benefits (in 9 reviews)

Cons
  • Hopefully things will settle down because it makes for a toxic work environment (in 5 reviews)

  • Tough competition, too much control from Canada post (in 4 reviews)

More Pros and Cons

  1. "Management role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, Recognizable brand, great people

    Cons

    No room to grow in company, Weak leadership and not transparent, HO takes decisions without taking into account ideas from the management staff around the country, alot of talk but no walk

    Advice to Management

    change leadership


  2. Helpful (1)

    "Major crossroads"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Vancouver, BC (Canada)
    Former Employee - Sales Executive in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Purolator Courier full-time (More than 10 years)

    Pros

    Still some great people, compensation and benefits pretty decent, most customers are positive about Purolator, Canadian owned

    Cons

    Lack of direction/focus/leadership, difficult to feel successful, lots of corporate politics, limited growth opportunities, limited training

    Advice to Management

    Build a 5yr plan and commit to it, provide stability from the top down. Most employee's are committed to the company and will work hard to see it succeed but constant changes/uncertainty makes it a challenging environment.


  3. "T"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courrier in Hearst, ON (Canada)
    Current Employee - Courrier in Hearst, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Purolator Courier full-time (More than 10 years)

    Pros

    Having the chance to meet many business people and home customers

    Cons

    with all the cuts they want half of us will no longer have a job

    Advice to Management

    They should sometimes leave a little bit of room for suggestion of seniority courier


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Difficult times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great, passionate teammates committed to support the business growth.

    Cons

    Instability with the management direction. Too many change in direction means massive hiring and layoffs and affects employee's mode.

    Advice to Management

    Sr. management advice: Invest in your current work force!


  6. Helpful (2)

    "Changing times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Purolator Courier full-time

    Pros

    A lot of great people to work with passion and dedication.

    Cons

    A lot of instability. Many waves of layoff of people with seniority as well as recently hired. As a result; I would think twice about leaving a steady job and move for this company. I saw too many people with just a few months in being let go because of a change in direction.


  7. "Leaning Expriance ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Purolator Courier full-time

    Pros

    Good food in cafe.
    People are friendly.
    Team building for Tackle Hunger (on your own time).

    Cons

    The organization; total lack of direction.
    Employees are not treated well, but given a free lunch to make it look right.
    Low pay.

    Advice to Management

    Senior management needs a reality check.


  8. "Great Company Treats Employees Very Well"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Purolator Courier full-time (More than 3 years)

    Pros

    Intelligent people and strong culture. The company offers great benefits and generous salary and bonus.

    Cons

    There is turnover that happens annually.

    Advice to Management

    Happy with the work and support they do to aim to achieve.


  9. Helpful (2)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Purolator Courier full-time

    Pros

    I don't see any good pros to share about the company

    Cons

    negative environment , liar leaders


  10. Helpful (1)

    "Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Mississauga, ON (Canada)
    Current Employee - Senior Analyst in Mississauga, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Purolator Courier full-time (More than 5 years)

    Pros

    Nice people to work with

    Cons

    No transparency within the organization, lean structure, constant reorganizations, no clear vision to employees, poor morale

    Advice to Management

    Talk to your people!


  11. "Low Morale."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Courier in Burnaby, BC (Canada)
    Current Employee - Full Time Courier in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Purolator Courier full-time (More than 3 years)

    Pros

    Days go by quick, fast paced engaging work, good pay for the job you are doing. There are always opportunities to do more. However, that might not always be at your benefit.

    Cons

    Management is disconnected from it's employees. Poor managing skills from individuals who have not been couriers themselves. Management is more concerned with statistics that reflect positively on them while creating very large unmanageable workloads for warehouse staff, and couriers.

     This results in a very toxic work environment with a majority of the employees unhappy at their current positions.

    -poor route management (managers have little to no route planning knowledge)

    -continually bending rules of employment (taking advantage of hardworking employees for overtime, expecting employees to complete challenging routes with zero training.)
    Also very poor on road training for the new couriers.

    - pushing employees for unrealistic goals (140 deliveries in 9 hours on new or challenging routes)

    -unorganized dispatch ( redundant pickup notices for multiple drivers, calling wrong drivers.)

    -poorly maintained equipment. (trucks are maintained at the minimum quality to stay on the road.)

    Advice to Management

    Increase your level of professionalism. Learn the roads you manage.

    Add some positivity to the work place. Take notice at the morale of your employees. Try to have some positive reinforcement once in a while. Stop taking shortcuts that hurt the guys at the bottom. We're trying our best.


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