PwC Reviews | Glassdoor

PwC Reviews

Updated August 18, 2017
6,212 reviews

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4.0
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PwC Chairman Robert E. Moritz
Robert E. Moritz
178 Ratings

6,212 Employee Reviews

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Pros
  • Great people; Training; Clear career progression; Great client list ; Good remuneration; Work life balance (in 591 reviews)

  • Learn a lot - lots of on the job training (in 358 reviews)

Cons
More Pros and Cons

  1. Helpful (521)

    "Great firm, but some changes on the horizon are terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisory Director in San Jose, CA
    Current Employee - Advisory Director in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PwC full-time (More than 5 years)

    Pros

    There is a lot about the firm that is great. It is a great culture that values collaboration (below the partner level), that truly values diversity of its employees, and that is very collegial. The Advisory business has grown significantly over the past 5 years since reconstituting a consulting arm with the acquisition of BearingPoint, followed by other large acquisitions of PRTM, Diamond and most recently Booz & Company (Strategy& - which is, actually, a dumb name for a company that garners eye rolls and open chuckling among the staff). The firm has also made smaller tuck in acquisitions as well to fill in small, but important strategic capabilities such as Ants Eye View (for social marketing, social media strategy, and social listening), and BGT (for digital marketing agency work).

    It is a place where you can build a great career if you can deliver great work, excel at networking across the firm, and can build partner support. Exceptional employees are the "average" here, so if you aren't knocking it out of the park all the time then you can expect to only be rated in the middle of the pack, and receive nominal raises and performance bonuses.

    It has a strong brand in the market. The firm's latest brand health index rated it at the top of the other "big 4" firms (Deloitte, KPMG, and EY) as well as other non-audit/tax firms like Accenture. The Strategy& acquisition added significant strategy consulting capability to position PwC to compete with the likes of BCG, Bain & McKenzie (who have little to no post strategy execution capabilities...meaning they are good at telling you what to do, but aren't really able to stick around to help you do it).

    Bob Moritz (Senior Partner) and Miles Everson (Advisory Leader) are great leaders who do a good job at inspiring staff to provide great, differentiating client service. They are personable, approachable, and genuine (if they are not, then they deserve an Oscar for their performances - oh, wait, we audit the Oscars...maybe a Tony then). They have a strong vision for how we will shift the firm to a global operating model over the next few years (today, we are a collection of member firms with each territory representing its own firm structure) which will enable us to better serve our clients, most of which operate globally today.

    All in all, it is a place that I am proud to work at.

    Cons

    As noted by many, and as inferred by by comment around individual performance above, if you want to get ahead here you WILL work your rears off. Late nights and weekends, with minimal complaining, are the norm for those who are successful. The firm has tried to add in concepts of "flexibility" into our work force - but that is generally ignored in practice by those people actually delivering client work (great thought, poor execution).

    I know that many complain about what they see as the professional equivalent of "sweat shop rates" when it comes to compensation - but I honestly think that is over blown. Sure everyone would love to make more money, but you can make 6 figures as a Senior Associate and almost $300K as a Director PLUS bonus...so, to me, the pay issue falls on deaf ears. The one area that I think we could really improve on is in the area of our 401K matching percentage which is currently $0.25 on the dollar up to 6% of your contribution. Many of our industry clients match dollar for dollar, so quarter for dollar is a bit of a slap in the face.

    The technology that we use as practioners, for the most part, is terrible with the exception of some of our new web enabled tools for pricing engagements and managing engagement economics. For the last few years there have been many hints and encouragements that we would be replacing the much hated Lotus Notes (that's right boys and girls, we are still using the best of 1990s technology for email and calendaring). There was a great deal of excitement and buzz in the firm - until we were told that we would not be moving to the standard...Microsoft Outlook. Instead - we are "Going Google". So, not only are we replacing one terrible system with another, we are not actually getting rid of Lotus Notes at all because 1) the Federal practice can't use gMail (the Feds won't certify the security of gMail's cloud) 2) certain accounts (like Microsoft) won't allow the use of Google products (Microsoft was so angry that they lost the replacement of Lotus Notes that we almost completely lost the account), and 3) the rest of the global firm won't be switching. So we will be having to manage two separate email accounts and will be forced to use the terrible Google Docs over what everyone else in the world uses and likes - Microsoft Office. Why did we select Google, one might ask. The answer varies based on who you ask. Some say it is because Google's cloud based tools will allow us to work in ways that we can't today for collaborating on the creation of documents and through Google's "Hang Outs"...this is ridiculous because Google's user experience is horrible (else, Microsoft would be losing market share to them in spades), and Microsoft already has the standard for collaboration through Link and Jive. Some say it is because Google's cloud based services provide a lower total ownership cost - which is also ridiculous because Microsoft has Office 365 available through the cloud with Azure. Some say it is because our technology isn't cool which is impacting our ability to attract talent on campus - which is the most ridiculous reason of all because who really joins a company because they can have a gMail account? Also, I'm honestly not sure how we will be expected to use these fabulous tools in an offline capacity when we don't have internet connectivity (such as on a plane that is not equipped with WiFi).

    The firm is also replacing its current performance management system (and process for handing out annual performance ratings and subsequent merit increases and performance bonuses) with a new system called the PwC Professional. Basically, they are replacing a tried and true system of documenting written performance feedback (which is good for not only developing people but also for serving as a record of what people don't do well in the event an adverse action needs to be taken against an employee) with a mobile app that captures a rating against five dimensions and which replaces written feedback with oral feedback that has no memory and no record. The "coach" who used to be responsible for representing their "coachees" at the Annual Review Committee time now has almost no role in the performance outcome of their staff displaced by the "relationship partner" who has responsibility now to personally know each and every staff member that they represent so that they can represent them to the other partner only "performance roundtable" discussions. Partners today have very little time for junior staff, let alone demonstrated interest in their individual careers. So now, a process that was cumbersome but was overly fair (you could only talk about things during ARC time that were documented - if it wasn't documented it was if it never happened and you had at least one person who knew you and advocated for you in the room when your performance was being discussed in the form of your Coach) and very transparent is being replaced with the equivalent of a papal conclave supported by a popularity contest. Additionally, this mobile app (Performance Snapshots), only requires commentary if a staff member is not meeting expectations or is partially meeting expectations...so if you are meeting expectations you can't even comment on performance unless you are highlighting a performance differentiator that they only expect less than 50% of staff to have. Lazy reviewers are incentivized through the design of the app to give everyone a meets expectations on all five dimensions and move on. Our attrition rate has been very low for a professional services firm - it will be interesting to see what happens to attrition after the next round of annual reviews using the new PwC Professional.

    Advice to Management

    There are so many good things about this firm, but this obsession with being "different" isn't always good. It is good to differentiate on the things that matter, but you hobble us with terrible technology, put performance measurement systems that are tied to our compensation in place that are nothing more than a popularity contest, and then expect us to work our hinds off for you with big huge smiles on our face. You have not once asked the firm what they think of these new changes in any way that would allow honest, but confidential feedback - because in truth, you don't really want to know. Stop trying to "sell" us on these new tools. You have never had to do that before. When the value is obvious, you will have an entire firm that will support and adopt the changes. Right now it feels like a used car salesman who has to over sell on the paint color to make up for the terrible interior and under powered engine. If you have to do this much selling to get us to use something - is it really THAT good to begin with?

    Differentiate on the things that matter - the additions to our capabilities though the amazing acquisitions we have made, the deployment of the value exchange, our positioning with the analyst community, thought leadership that allows us to carry a strong point of view into the market place, the significant investment you make in the training and skill development of staff, the relationships that we build with our clients every day through the amazing work we do. You have a ton of people who are proud to work here and who trust and value you as leaders, but these decisions you are making now make us question whether that trust is well placed.


  2. "Hit or Miss with Interns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Consulting Intern in Houston, TX
    Former Employee - Management Consulting Intern in Houston, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at PwC (Less than a year)

    Pros

    Great benefits, laid back culture

    Cons

    Not always prepared to engage the interns

    Advice to Management

    Make sure every intern has equal opportunity. It was really unfair for some

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Sales Associate in Detroit, MI
    Former Employee - Sales Associate in Detroit, MI
    Recommends
    Disapproves of CEO

    I worked at PwC full-time (More than 3 years)

    Pros

    Awesome sick and vacation policies. Lots of amazing people to work with.

    Cons

    Too much unnecessary changed at the bottom, when major changes should take place at the top.


  4. "Start Intern Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at PwC as an intern

    Pros

    A lot of training and mentorships available

    Cons

    Work not fulfilling, often ignored by mentors

    Advice to Management

    Provide more meaningful work to interns as opposed to mandatory videos


  5. "Great place to launch your career"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PwC full-time

    Pros

    Lots of opportunities, varied experiences, top clients in the industry

    Cons

    Long hours during busy times


  6. "C2 (Channel 2) Assurance which is advisory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Philadelphia, PA
    Former Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PwC full-time (More than 5 years)

    Pros

    Huge firm and unlimited resources to really become a subject matter in you field, or any field you so choose. Worked with some smart people and for the most part they were easy to work with. I traveled every week (M - Th), which is typical for a consultant. I do believe you can build you own personal "brand," and unlike a corporate job, you aren't waiting for someone to leave or transfer out in order to get promoted. In other words, if you work hard, contribute to thought leadership, and build good relationships with Sr. Managers and Partners, you will do fine.

    Cons

    In C2, the travel becomes tough, especially when you have a family at home. Feedback on performance usually comes at the end of a project even though PwC tries to promote "In the Moment" feedback, but that doesn't really happen.

    Advice to Management

    No complaints, great experience.


  7. "Internship in Risk Assurance Cybersecurity & Privacy Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate In Risk Assurance Cybersecurity & Privacy Solutions in New York, NY
    Former Employee - Associate In Risk Assurance Cybersecurity & Privacy Solutions in New York, NY
    Recommends
    Approves of CEO

    I worked at PwC full-time (Less than a year)

    Pros

    Great resources. Great people. Great experience. I was appreciated by the teams I worked with and was truly given the ability to involve myself fully in the work my teams were doing.

    Cons

    It was definitely a consulting job, however, I was not compensated as if this was the case. That was extremely frustrating when I put in the same work and time as some of the cyber advisory interns.

  8. "Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PwC full-time

    Pros

    Good platform to learn many things

    Cons

    No transparency in communications between partners and staff


  9. "Audit Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PwC full-time

    Pros

    Good employer with motivation and opportunity

    Cons

    Salary is not very competitive


  10. "RA Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in New York, NY
    Former Intern - Anonymous Intern in New York, NY

    I worked at PwC as an intern

    Pros

    Accelerated Learning, Hands On Work

    Cons

    Not a lot of people are there to teach you to learn, you got to be willing spend extra time outside the office to learn key concepts


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