Pyramid Hotel Group Reviews | Glassdoor

Pyramid Hotel Group Reviews

Updated June 2, 2018
74 reviews

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3.6
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Richard Kelleher
25 Ratings

74 Employee Reviews

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Pros
Cons
  • "Upper management, managers and supervisors" (in 6 reviews)

  • "They took over the hotel and forced the entire sales team to start working 50 hour work week while only paying them for 40 hours" (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Engineer in Portland, ME
    Current Employee - Chief Engineer in Portland, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pyramid Hotel Group full-time (Less than a year)

    Pros

    Positive all work towards the same goal. Most of the people here have been in the service industry for a long time and know what to expect.

    Cons

    Sometimes there is not enough labor to complete the work at hand. Not enough PTO for the position.

    Advice to Management

    Keep up the good work


  2. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pyramid Hotel Group full-time (Less than a year)

    Pros

    Pyramid Hotel Group is a stable and growing organization that prides itself on developing and supporting employees as primary strategy for business growth, and it's working! Compensation and benefits are competitive. Properties are gorgeous. Teams are strong and getting better every day. Overall, the entire organization has an individual and team growth mindset.

    Cons

    Nothing to report at this time.

    Advice to Management

    Keep up the good work!

  3. "Good Pay But Inconsistant Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pyramid Hotel Group part-time

    Pros

    Great people to work with and very flexible in scheduling. Pay is good and often very simple server work.

    Cons

    Inconsistent hours at times. Busy season leaves you barely any time to breath and slower season sometimes leaves you wishing for hours. This is only for the part time employees though. Full time are guaranteed hours.

    Advice to Management

    Good place but perhaps do better with not overworking the managers. Leaves servers having to deal with a new boss every year because the old one got worn out and left.


  4. "Director of Sales and Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Sales & Marketing in Newark, NJ
    Former Employee - Director of Sales & Marketing in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pyramid Hotel Group full-time (More than a year)

    Pros

    Worked with Pyramid on and off for the last 10 years. Great company very structured and organized. Extremely supportive, recognize achievement, and help you to always improve in you job performance and will always take care of you. Good pay and bonus plans. Hopefully one day will be back again...

    Cons

    Nothing to report at this time

    Advice to Management

    Keep up the excellent work!!


  5. Helpful (1)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pyramid Hotel Group full-time

    Pros

    Nothing worth noting at this time.

    Cons

    Mandatory 50 hour work week. Horrible insurance benefits. Communication needs improvement.

    Advice to Management

    Care more about the associates on property.


  6. "Loved working for this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Recommends
    Approves of CEO

    I worked at Pyramid Hotel Group full-time (More than 10 years)

    Pros

    Treat their employees as their greatest asset, pay is more than fair, recognize hard work and show their appreciation

    Cons

    Monthly required training needs updating

    Advice to Management

    Keep up the good work!


  7. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Hostess in Tempe, AZ
    Current Employee - Server/Hostess in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pyramid Hotel Group part-time (More than a year)

    Pros

    great coworkers, awesome company care rallies and caring bosses.

    Cons

    food quality could be better and more time on prepping food in advance.

    Advice to Management

    keep improving food when possible

  8. "Excellent company with strong focus and associates and product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Sales and Marketing in Mobile, AL
    Former Employee - Director of Sales and Marketing in Mobile, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pyramid Hotel Group full-time (More than a year)

    Pros

    Associate recognition, Bonus, PTO, Structure, Professional Development, Fair salary, the list goes on..

    Cons

    The reporting can be rough (at first), but it serves a purpose which I can now appreciate.

    Advice to Management

    Keep up the great work!


  9. Helpful (1)

    "Former Employee Opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gatehouse Attendant in Boston, MA
    Former Employee - Gatehouse Attendant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pyramid Hotel Group full-time (More than 3 years)

    Pros

    proper training offered, great atmosphere

    Cons

    no cons, I'd come back


  10. Helpful (1)

    "A company that understands people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services Manager in Tampa, FL
    Former Employee - Guest Services Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pyramid Hotel Group full-time (More than 3 years)

    Pros

    Pyramid will offer you the opportunity to learn and grow. If you do well in your position, you will be able to travel and assist with new hotel openings or conversions.

    Cons

    Pyramid is a quickly growing company so there are invariably some growing pains to go along with.

    Advice to Management

    Keep showing your team that you care and you will always get more than you expect from them.


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