Pyramid Hotel Group Reviews | Glassdoor

Pyramid Hotel Group Reviews

Updated November 12, 2017
66 reviews

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3.3
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Richard Kelleher
19 Ratings

66 Employee Reviews

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Pros
Cons
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  1. Helpful (1)

    "Former Employee Opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gatehouse Attendant in Boston, MA
    Former Employee - Gatehouse Attendant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pyramid Hotel Group full-time (More than 3 years)

    Pros

    proper training offered, great atmosphere

    Cons

    no cons, I'd come back


  2. "A company that understands people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services Manager in Tampa, FL
    Former Employee - Guest Services Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pyramid Hotel Group full-time (More than 3 years)

    Pros

    Pyramid will offer you the opportunity to learn and grow. If you do well in your position, you will be able to travel and assist with new hotel openings or conversions.

    Cons

    Pyramid is a quickly growing company so there are invariably some growing pains to go along with.

    Advice to Management

    Keep showing your team that you care and you will always get more than you expect from them.

  3. "Excellence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hialeah, FL
    Current Employee - Anonymous Employee in Hialeah, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pyramid Hotel Group full-time (Less than a year)

    Pros

    They care about employees, feedbacks from corporate, supporting regionals, great benefits, community involvement, performance reviews, training regularly, passionate about taking care of our guests

    Cons

    Owners don't care about the hotel and some of the executives don't even imagine the valuable, but complex market we work with


  4. "Wish it was a better review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pyramid Hotel Group full-time (More than 5 years)

    Pros

    Theu are very focused on making sure the hourly employees are happy. Their monthly Care Rally's are a good way of keeping staff engaged and happy.

    Cons

    Way too many weekly and daily meetings. They take up so much of your time. Each meeting is to basically give you negative news, never anything positive to say about the work you are doing. Management is always worried about budget and not worried about their employees.

    Advice to Management

    Take a look at your current upper management leaders, they are the reason your employees are leaving. Way too many managers left and no one even seemed to care.


  5. "Worst Job Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pyramid Hotel Group full-time

    Pros

    The people were very nice, I loved my coworkers at the hotels I worked at.

    Cons

    They never told me I was hourly, and that I didn't qualify for even a lunch break! My boss could not communicate with me, but she was out the door every day at 4. The coordinator for the department was inept, and caused a lot of trouble. People were fighting with each other as a result.

    Advice to Management

    Stop asking for thousands of reports every week. Yes, I'm exaggerating, but not by much.


  6. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in Fort Worth, TX
    Former Employee - Prep Cook in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pyramid Hotel Group full-time (More than a year)

    Pros

    dental, medical, vision, 401K, hours, ideal for someone who enjoys monotony and repetition.

    Cons

    not ideal for someone who wants to be creative and work on the line in higheer volume setting.


  7. "Sous chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef in Athens, GA
    Former Employee - Executive Chef in Athens, GA
    Recommends
    Positive Outlook

    I worked at Pyramid Hotel Group full-time (More than a year)

    Pros

    Very friendly staff warm and inviting community

    Cons

    Could use more staff members

    Advice to Management

    Employ more team members

  8. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pyramid Hotel Group full-time

    Pros

    The Care rallies are fun!

    Cons

    Offers small 401k matching contribution.


  9. "Avoid working for this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping in Seattle, WA
    Former Employee - Housekeeping in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pyramid Hotel Group part-time (More than a year)

    Pros

    Some of co-workers. A great group of people I worked with. Also some of the nice friendly staff in the hotel.

    Cons

    Upper management, managers and supervisors. Ever since the purchased this hotel property they changed policy and culture. They took away my PTO with out explanation. That eventually killed my motivation to work. Manager and supervisor I worked for. I had manager who had this narssatic personality at work. It's his away nothing else and takes all the credit. Won't hesitate to throw you under the bus to save his skin. A supervisor who is lazy and loves to talk behind your back. This company has no integrity.

    Advice to Management

    Value your older employees and have some integrity.


  10. "too old school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pyramid Hotel Group full-time

    Pros

    this company is big - if you can figure out who to talk you, you can get upgrades and discounts at their hotels but they don't really have a formal program to do it so you have to really work at it if you want to see what they mght offer. decent benefits depending on where you work, but often are better than what you see at other hotels

    Cons

    too old school - reports reports reports and more reports and not enough time to do job. Reports are badly set up and take too much time to do. when things go wronf they introduce a new report they want to do and send someone from a regional office to look over your shoulder

    Advice to Management

    there are lots of easier nad better tools out there - even the software tools that are provided are not fully used in terms of the full capabilities.


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