QTS Reviews | Glassdoor

QTS Reviews

Updated Sep 15, 2019

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Found 269 reviews

4.6
StarStarStarStarStar
Rating TrendsRating Trends
93%
Recommend to a Friend
94%
Approve of CEO
QTS CEO Chad Williams
Chad Williams
190 Ratings
Pros
  • "QTS has a fully digitized and software defined data center platform that is layered by the most talented and committed employees in the industry(in 18 reviews)

  • "I love the core values of the company(in 12 reviews)

Cons
  • "The EAGLES club seems to be for upper management only(in 13 reviews)

  • "(in 11 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (3)

    "Great energy at QTS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QTS full-time for more than 10 years

    Pros

    The employees all get along with each other - no backstabbing to get ahead. You feel as if the company and CEO care about You and your well being. Their policies are not perfect but the feedback loop is wide open and they are continually adjusting to make it better.

    Cons

    Some of the leaders do not have formal leadership training or experience and it shows in how those departments are run.

    Advice to Management

    Keep listening to the people who power this company. Be agile and make the changes quickly to allow more growth.

    QTS2019-03-08

    QTS Response

    March 12, 2019QTS

    We acknowledge that some leaders have not “yet” had formal leadership training. There is a concentrated effort in place to change this immediately. In January, all 42 members of the executive leadership team pledged to make 2019 the year of the leader. As such, QTS has adopted ...

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  2. "Fast paced corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Account Executive in Ashburn, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QTS full-time for less than a year

    Pros

    All the benefits of working at a large corporation with the environment of a fast growing startup.

    Cons

    No offices in metro areas. Tough commute if you want to live in the city.

    QTS2019-07-16
  3. "Interesting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at QTS full-time for less than a year

    Pros

    Good people to work alongside.

    Cons

    For a technology company, the internal systems were outdated.

    QTS2019-09-15
  4. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Unknown in Suwanee, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QTS full-time for more than 5 years

    Pros

    The company and CEO care about you. The company Senior Leaderships listens to its employees.

    Cons

    I can't think of anything right now..

    QTS2019-09-12
  5. "OSC Systems Engineer II @ QTS"

    StarStarStarStarStar
    Former Employee - OSC Systems Engineer II in Suwanee, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at QTS full-time for more than a year

    Pros

    Lots of friendly, helpful coworkers Days were rarely dull Management was friendly and courteous

    Cons

    QTS was not prepared for the workload No CMDB Never said "No" to customers, no matter how outrageous the demands Every customer was a "one-off". Very little standardization

    QTS2019-08-25

    QTS Response

    August 29, 2019HR Business Partner

    Thank you for your feedback. I am happy to hear that you liked the people/management at QTS. In regards to your cons, yes, prior to our transition in 2018, QTS had a complex managed services offering. That has simplified and QTS has standardized the services we offer and managed ...

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  6. "Best Company to Work For"

    StarStarStarStarStar
    Current Employee - Inside Sales in Ashburn, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QTS full-time for less than a year

    Pros

    Every company in the world preaches good culture and transparency, however QTS is the only one I've worked for that actually shows this. There is a true family feel from everyone in the organization. Every C-Level and VP here makes it their mission to help us progress and grow, both professionally and personally. If you are working hard and giving your best, you will succeed here.

    Cons

    Coffee in break room could be better

    Advice to Management

    Keep it up, guys! So thankful to be a part of the QTS Family

    QTS2019-07-12

    QTS Response

    August 26, 2019HR Business Partner

    Thanks for sharing your story! We certainly agree that the QTS family is special. And thank you for the feedback about the coffee! Doesn't a good cup of coffee just make your day? Our Employee Value Proposition (EVP) teams have been working hard across our sites to solicit employee ...

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  7. "Best job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QTS full-time for more than 8 years

    Pros

    Management and peers that truly care and work to make sure our customers are very happy. A place that allows for growth, flexibility and a voice. Love it here!

    Cons

    None other than fast growing and you have to enjoy that culture ..

    QTS2019-07-08
  8. Helpful (3)

    "My Story @ QTS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Leader in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QTS full-time for more than 3 years

    Pros

    I am going to highlight my experience while working with QTS. You can determine what you like and do not like about this instead of me providing my pros and cons. I was recruited to join QTS from a major tech firm with the sole objective of building a sustainable business in a very specific industry vertical. In the interview process, QTS promised to provide me with the tools, resources and people to make... this business successful. Additionally, they promised unwavering support from both the Board and Executive Leadership Team. I had free reign to go in whatever direction to build the business. They understood that not everything would work right away but ensured me that it was ok to fail. That being said we had to fail really, really fast and move on. Most importantly, while results were expected quickly, they guaranteed patience to let things develop. Fast forward to today. Every one of the commitments that I mentioned above was lived up to and then some. Like every business, we have had our share of good days and bad days. Some people have grown in their positions and others have determined that this was not a good fit. This is OK and to be expected. As many like to say here at QTS “Good Days Add Up.” This is so true with my situation. This company is on the cusp of something very special and I am proud to be part of it. As you look through the reviews of QTS and others in our space, ask yourself this question. If you ask, will the company you are considering give you what you need to be successful to build your personal business?

    Show More

    Cons

    You can determine what you like and do not like about my story vs. me providing my pros and cons.

    QTS2019-06-12
  9. "Great place to serve customers and community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Facility Operations in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QTS full-time for more than 3 years

    Pros

    Pervasive service environment (serving our customers, our employees and our communities). Driving digitization and using technology in new and innovative ways to provide solutions to everyday challenges.

    Cons

    Rapidly growing company, so sometimes systems have to play catch-up to the growth curve.

    QTS2019-06-17

    QTS Response

    June 21, 2019QTS

    We appreciate your review. We empower our employees to live out our Customer Creed whether it be for our internal or external customers. We've made huge investments in our internal systems. Next month, we roll out our new ERP system which will have a significant impact on how ...

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  10. "Place To Be To Make A Difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QTS full-time

    Pros

    Best culture in the industry. People are empowered to have a voice to make a difference. Open and transparent from top down. Sales enabled to move fast in which everyone works as a team.

    Cons

    None I can think of.

    Advice to Management

    Keep up building people, and great things will happen.

    QTS2019-06-13
Found 269 reviews
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