QTS Reviews | Glassdoor

QTS Reviews

Updated March 29, 2018
170 reviews

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3.1
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QTS Chairman & CEO Chad Williams
Chad Williams
101 Ratings

170 Employee Reviews

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Pros
  • Free coffee is good and the 25 cents candy is cool (in 11 reviews)

  • great people, great culture, exciting industry (in 11 reviews)

Cons
  • The EAGLES club seems to be for upper management only (in 12 reviews)

  • Inept management has little to no accountability and trickles down within their organizations (in 5 reviews)

More Pros and Cons

  1. Featured Review

    "Solid Company on the Up and Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at QTS full-time (More than a year)

    Pros

    Fun team environment, friendly atmosphere, free coffee/tea, employee-organized events, travel opportunities, volunteer events, generous PTO policy, decent benefits package, growing company that acknowledges that it is not perfect but is working toward betterment, core values are important

    Cons

    Organizational structure still needs some ironing out, team and departmental silos continue to exist, inter-departmental communication needs help, core values are important but not everyone follows them - one thing comes to mind - accountability!

    Advice to Management

    Be accountable and reliable. Stick up for and support your organization, your department, your team. Push through to finish projects and find yourself and your purpose in projects. Make QTS a great place to work.

    QTS Response

    Jan 16, 2018

    Thank you for taking time to tell your QTS story. As a leader in operations, I can attest to many of your concerns. I want to assure you we are working on these through our Employee Value Proposition... More


  2. "QTS"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at QTS full-time

    Pros

    I like working for QTS. I have worked for companies with far less benefits, far less pay, and double the workload. The DFW location seems to be growing, which keeps us busy.

    Cons

    Workload increases, manpower decreases with layoffs.

    QTS Response

    Apr 4, 2018

    Thank you for taking time out of what we know is a very busy day down there in Dallas. Keep up the great work and be sure to work with your local leaders if you need assistance with workload.

  3. "Internal Audit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at QTS full-time (More than a year)

    Pros

    The immediate team that i worked with was great. I really enjoyed working with everyone in my team as everyone was very professional.

    Cons

    The company is very religious where the CEO prays in the team meetings.

    Advice to Management

    Focus less on religion to be inclusive of other faiths. They should not be praying as a team in the team meetings as it forces an employee take part in the prayer even if they do not believe in the same faith.

    QTS Response

    Apr 4, 2018

    We agree that our Internal Audit team is the best of the best when it comes to our industry, and appreciate your feedback. It is our intent to honor all faiths - as stated in our core value of... More


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security
    Current Employee - Security

    I have been working at QTS full-time

    Pros

    Friendly environment, great people to work with

    Cons

    Benefits are not what you expect.

    QTS Response

    Mar 19, 2018

    Thank you for the review. If you have specific questions regarding how to get the most out of our benefits, I would encourage you to reach out to Benefits Admin and one of us will get back to you. We... More


  5. Helpful (1)

    "Small, Christian company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at QTS full-time (More than a year)

    Pros

    Solid data center portfolio and managed cloud solutions.

    Cons

    Overtly Christian company culture. Back office infrastructure was a bit thin.

    Advice to Management

    Tone down or eliminate religious rhetoric.

    QTS Response

    Apr 4, 2018

    Thank you for acknowledging our best-in-class data centers and solutions! It is our goal to provide the best solutions and service to our customers.


  6. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at QTS full-time (More than 3 years)

    Pros

    Competitive salary, decent benefits, employee stock option, depending on the site you worked at surrounded by great people, paid time off to volunteer

    Cons

    Poor management, lack of communication from executive level down, lack of communication/collaboration between departments

    Advice to Management

    Stop saying what you're going to do and actually do it.

    QTS Response

    Apr 4, 2018

    Thank you for the comments about our competitive salary and benefits, and great people. We have been working hard to ensure all our sites are competitive in the industry and their respective markets... More


  7. Helpful (8)

    "Management disconnected with workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Technician
    Current Employee - Data Center Technician
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at QTS full-time (More than 5 years)

    Pros

    Team members are excellent to work
    Great exposure to the I.T. field

    Cons

    Management doesn't listen nor support the employees
    Poor pay and benefits

    Advice to Management

    Actually listens to the workers' issues ans come up with a viable solution. Not keep coming with these half baked ideas every year.

    QTS Response

    Apr 4, 2018

    I don't know your specific situation, but I would encourage you to speak with your manager or HR Business Partner if you feel you are not being supported. If you don't feel that is a viable option... More

  8. "Great opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at QTS full-time (More than 5 years)

    Pros

    -Opportunity to learn in any department
    -Direct connection to executive leadership
    -Benefits are good
    -Strong core values

    Cons

    -Insufficient leadership development
    -Managers were both workers and coaches, tough to manage performance
    -Unclear corporate strategy

    Advice to Management

    Continue to make sure the core values you adhere to are felt at all levels of the organization, not just the corporate headquarters.

    QTS Response

    Feb 27, 2018

    Thank you for the feedback and advice. Our CEO is passionate about employee development, which is why he invested in our new Learning and Development Center ... The Q ... and hired someone with... More


  9. "GREAT Company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Family comes first hand. Number 1

    Cons

    In a reorganizing phase at this time

    QTS Response

    Feb 27, 2018

    Thank you for the positive review. This is a difficult time for all of us, and we appreciate your ongoing support.
    Jana Moore - Director Talent Acquisition


  10. Helpful (2)

    "Senior Commercial Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at QTS full-time

    Pros

    Great culture. The CEO has a good heart and is a phenomenal person. Their facilities are at the top of the spectrum for data center properties.

    Cons

    Leadership below the CEO is sub-par. Sorry, should read "Management" instead of leadership, as there is no real leadership at the levels below the CEO.

    Advice to Management

    Listen to the market. While QTS has pristine data centers, so do a bunch of your competitors. I think every company wishes to hold the line when it comes to pricing, but if the market is loaded with competitors and excess capacity, sometimes you have to play in the dirt.

    QTS Response

    Feb 28, 2018

    Thank you for your review. As a mid-level leader here at QTS, I appreciate your points. As always, I can assure you we are focused on keeping our finger on the pulse of the industry and doing what... More


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