QVC Employee Reviews about "upper management"

Updated Oct 27, 2020

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3.7
68%
Recommend to a Friend
79%
Approve of CEO
QVC President and CEO Mike George
Mike George
597 Ratings
Pros
  • "A wonderful work environment and even more wonderful colleagues(in 61 reviews)

  • "Great benefits and room to grow(in 59 reviews)

  • Cons
  • "Employees frequently staying up late to submit midnight reports to upper management(in 25 reviews)

  • "Point system unfair and unrealistic(in 22 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "upper management"

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    1. 4.0
      Current Employee

      Okay Part TIme Job

      Sep 17, 2019 - Order Services 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is good for a part time job

      Cons

      Communication needs to improve with upper management

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    2. 3.0
      Former Employee, more than 3 years

      QVC Merchandising

      Oct 27, 2020 - Merchandise Trainee in Chennai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount Occasionally get to meet celebrities that go on air. Matches 100% of the first 3% in 401K and then half of the next 3% that you contribute.

      Cons

      Poor work/life balance. Employees frequently staying up late to submit midnight reports to upper management. No accountability for cross functional teams. Merchandising team blamed for other departments. Constant "fire drills". Management constantly asking for HOT reports to be done in 1 hour and giving no explanation into why it is needed. Lots of red tape in the approval processes making it difficult to execute tasks with agility. Does not value employees and has frequent layoffs, yet still advertises their charitable donations and what an "altruistic" company they are.

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      2 people found this review helpful
    3. 3.0
      Current Employee, more than 3 years

      Stable, Safe & Where Careers Go To Die

      Jun 9, 2020 - Design Development and Global Sourcing Team in Coimbatore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Full time employees are eligible for paid PTO, medical insurance, company discounts for all companies under QRG parent company -The company and management uphold a culture of kindness and respect among team members, this is not a toxic work environment like some fashion companies are. Most people are nice or at the least civil. Disrespect is addressed, it's not ignored or supported. -Company donates generously to outside charity and non-profit organizations -Weekly company wide meetings and regular quarterly town halls attempt to keep all employees in company informed and abreast with current business and updates -Employee engagement/wellness such as yoga, a gardening club, walking club, kickball team, choral group and other distractions from your low salary and lack of career growth. -Stable employer that's trying to innovate against stiff competition (Amazon) -Beautiful location

      Cons

      -Below competitive pay and low-ball offers during salary negotiation. -Minimal or non existent growth opportunities. -Understaffed teams and lack of staffing support from upper management. A common saying and practice: "upper management will let you drown before they agree to give you any support, they want you to prove that you need it" -Inefficient software systems and workflow processes. -Despite what HR will tell you the company does not attract top talent from the fashion industry (no one goes to Nowhere, PA to further their career). Plenty of people are coasting until retirement or just making the rounds within the limited Philadelphia companies. -Regular and major cost cutting measures such as eliminating entire teams and departments, scaling back benefits such as reducing vacation, retroacting rescinding benefits. -Despite vocal support of work/life balance, few practice this as it's simply impossible to keep up with workload (see previous points as to why); many people work evenings and/or weekends -Lack of diversity amongst employees -Huge company, you are literally a number -Beautiful BUT secluded location, long commute if you don't live in the area

      8 people found this review helpful
    4. 1.0
      Former Employee, more than 10 years

      The once mighty has now fallen to Amazon

      Jul 22, 2020 - Creative in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits, but getting more expensive for employee.

      Cons

      The sky is always falling at QVC. Employee's are paranoid and territorial because the first priority is how to save your own job. Same for upper management who are overrated.

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      7 people found this review helpful
    5. 1.0
      Former Employee, more than 3 years

      Nepotism Runs Ramped

      Sep 11, 2019 - Web Developer in West Chester, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The employee discount doesn’t come close to compensating the horrendous working conditions.

      Cons

      Unless you were related to upper management, kissed some serious butt, or were blonde with big t’s you were not going anywhere at QVC.

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      8 people found this review helpful
    6. 3.0
      Current Employee, more than 5 years

      Order Entry Representative

      Dec 6, 2018 - Order Entry Representative in Chesapeake, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Able to work from home Employee discount

      Cons

      Training is only 2 weeks There is no work life balance Systems are outdated and don’t function most of the time You will never get the same answer to a question from multiple people Upper management appears unorganized and uncaring Salary is not competitive-if I were a full time employee I wouldn’t be able to pay my rent You be allowed to make the same mistake for years, then receive and email telling you that this is a warning when you were never told that you were doing something wrong

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      1 person found this review helpful
    7. 4.0
      Current Employee, more than 10 years

      I don't wake up in the morning excited to go to work.

      Jul 24, 2013 - Work In the Warehouse in Lancaster, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Health benefits were great when I first got hired, slowly increasing copays & fees over the years. By far, their vacation time off is great. Attendance policy is too lenient for the slackers. 4 day work week is nice, but shouldn't be a weekend day for senior staff.

      Cons

      The culture is terrible, the tenured associates are miserable & depress everyone else. Too many people are hired that barely speak English, makes training & coaching very difficult. Working a weekend day is not fun. Some supervisors play favorites, while others are allowed to be condescending to their staff. The upper management team cannot be trusted. Some people get away with murder while other people's punishment doesn't fit the crime. Poor working conditions, hot humid dirty & dusty.

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      2 people found this review helpful
    8. 3.0
      Current Employee

      QVC... Not bad.

      Apr 20, 2009 -  in West Chester, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits package is probably the best reason to work for QVC. The discount, the insurance, the days off. However, even that will change soon. The company is attempting to go green, which is a great thing. They offer a lot of resources for growth, as well as internal job postings to better your postion in the company.

      Cons

      No job security. No one is sure if their job will be there tomorrow... which makes for some unhappy employees. It's hard to go into work every day and wonder if your position will be there the next day. Upper management doesn't really listen to the complaints and concerns of employees lower than them, and unfortunately, the employees who have been there for a long time have gotten themselves into such a routine that they make it hard for the employees who have not been there long.

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      1 person found this review helpful
    9. 2.0
      Current Employee, more than 5 years

      Swiftly Declining

      Jan 15, 2017 - Anonymous Employee in West Chester, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive Teammates Flexible hours Decent benefits- except they keep cutting back to save costs now Nice discount on product assortment

      Cons

      Poor middle and upper management Very low employee morale Low pay for industry standards Very hard to get promoted Constant loss of overall company direction No training

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      5 people found this review helpful
    10. 3.0
      Current Employee, more than 10 years

      customer service Chesapeake

      May 12, 2018 - Customer Service 20 Plus in Chesapeake, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The employees make the work environment a good place to work, they work as a team.

      Cons

      With upper management you're only a number a number in a seat. Not the top line of pay but not the low end is what they use to day, but now starting CAR pay 11.75. supervisors can teach you how to do the work. It's all about the numbers it's hard to balance your life because of the high seniority in the company you won't get a day off

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