Qantas Reviews | Glassdoor

Qantas Reviews

Updated Jun 26, 2019

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Found 275 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
84%
Approve of CEO
Qantas CEO Alan Joyce
Alan Joyce
160 Ratings
Pros
Cons
  • "The nature of the industry calls for shift work(in 17 reviews)

  • "Staff travel is no where near as exciting as it once was due to how cheap International travel is and lack of seats for staff(in 10 reviews)

More Pros and Cons
  1. "Great experience"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Qantas

      Pros

      Fun team, great benefits, and strong focus on workplace culture.

      Cons

      Organisation structure can be a bit confusing at times, as is typical in very large companies.

      Qantas2018-12-04
    • "Substandard"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - AME in Los Angeles, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Qantas full-time

      Pros

      Steppingstone towards a better job in the industry

      Cons

      The pay, benefits, and advancement

      Qantas2019-05-03
    • "Mechanic at Qantas airlines Los Angeles"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mechanical Engineer in Los Angeles, CA
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Qantas full-time for more than 3 years

      Pros

      Good group of people that work there. Good entry level mechanic job.

      Cons

      Don’t recognize/ reward hard work. No pay scale.

      Qantas2019-04-16
    • "good management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Qantas full-time

      Pros

      I love my co-workers, they are very helpful

      Cons

      super strict especially in uniform

      Qantas2018-11-29
    • "aircraft mechanic"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - A&P Mechanic in Los Angeles, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Qantas for more than 3 years

      Pros

      best shift of the whole airport

      Cons

      bad pay for this company

      Advice to Management

      no comment

      Qantas2018-09-28
    • "Customer Service"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Qantas part-time

        Pros

        Good benefits provided by the company

        Cons

        No growth or any room of growth

        Qantas2018-05-09
      • "Business Coordinator"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Executive Assistant (Business Coordinator) in Los Angeles, CA
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Qantas full-time for more than 3 years

        Pros

        This company does a great deal of promoting within, and there are lots of opportunities for people who want to go live in another country for a few years, also, staff travel is a NICE perk!

        Cons

        The pay scale for those who are not in management isn’t great, but you have to look at trade offs.

        Advice to Management

        Be more conscientious about developing the lower ranks - there are lots of gems hiding in positions like sales support. Also, don’t treat the North America operation like a stepchild...it’s a key port for you, and the staff works really hard.

        Qantas2017-10-18
      • "Customer Service Agent"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - CSA in Los Angeles, CA
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Qantas for more than a year

        Pros

        cool flight benefits, lenient with time off

        Cons

        upper management, no 10 min breaks

        Qantas2017-10-11
      • "Reservations Sales Agent"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook

        I worked at Qantas full-time

        Pros

        Competitive Salary plus incentives Travel opportunitied

        Cons

        Phone skills are manipulated to distribute high volume accounts to certain agents, and others get only junk eleads, or website inquiry calls only, therefore hindering your sales, and results in less commissions. Favoritism Pick and choose who must follow rules and who doesn't have to. No consistency in following policy.One person can do something and gets in trouble, someone else does the same thing, and it's ignored....

        Show More

        Advice to Management

        All of the aforementioned needs to change, otherwise top sellers will continue to leave, and as you know, offering more money to stay doesn't work if employee is unhappy.

        Qantas2017-10-20
      • "business manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Qantas full-time

        Pros

        strong brand, good corporate culture, highly resourced, professional team

        Cons

        long hours, too many layers for approval.

        Advice to Management

        spend more time on implementation and less on planning

        Qantas2017-07-10
      Found 275 reviews