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Qoo10 Reviews

Updated January 16, 2018
37 reviews

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37 Employee Reviews

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  1. Helpful (1)

    "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in Seoul (South Korea)
    Former Employee - Senior Designer in Seoul (South Korea)
    Recommends
    Positive Outlook

    I worked at Qoo10 full-time (More than 5 years)

    Pros

    You can experience of many kind of UI works(Mobile web & app, PC, Tablet..)

    Cons

    Change the contents so easily

    Advice to Management

    Should know about important of designers.


  2. Helpful (4)

    "Nightmarish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampines New Town (Singapore)
    Former Employee - Anonymous Employee in Tampines New Town (Singapore)
    Doesn't Recommend
    Negative Outlook

    I worked at Qoo10 full-time (More than a year)

    Pros

    No good reasons for real

    Cons

    First sign of bad news: HR tells you that you shouldn’t leave promptly after a 9-7pm day

    The polarity of how you’re treated is too dependent on the positions assigned. There literally exists a light and dark side, sales and non-sales. The management also seems to not notice/bother about the huge inequality as they try to “standardise” procedures. FYI, the terms “standardise” and “efficiency” has been too casually flung around the workplace, and has been used as a means of justification to end all queries that could possibly improve processes. Management is explicitly results-oriented without a care for the intrinsic processes, like the overwhelming lack of resources to drive the efficacy of the main business.

    I frequently heard (ex) colleagues ranting about hitting daily caller targets as if they were hired telemarketers, and reporting to managers who have no idea what they are actually trying to achieve. The management structure is extremely militarial, where there is no clear mass dissemination method. Instead, it is a case of minions who blindly and probably loyally attending to the needs of their no.1 man in the company. Day to day operations are even disrupted, for minions to curry favour and fulfil the personal needs of the CEO.

    Instead of adopting an x-monthly benefits system, Qoo10 chooses to implement a credit points system that allows management to allocate points to staff. Disguised as a positive reinforcement method, this system empowers the point-givers too much to restrict staff practices. Blame culture is extremely prominent here.

    No AWS, and you’re only allowed entitled medical benefits. Nice touch on the dental benefits is all.

    Advice to Management

    Standardise the whole company if you need to, instead of sectioning off departments deemed “less necessary”

  3. "It was fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Tampines New Town (Singapore)
    Current Employee - Senior Account Manager in Tampines New Town (Singapore)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Qoo10 full-time (More than a year)

    Pros

    Totally nothing efficient about the place....
    Actually have, the aircon really not bad. I wonder who is the provider, really can consider it for my flat.

    Cons

    Probably not very transparent. Keeps encouraging merchants to buy their own products and leave fake reviews omg... I feel that I am cheating the system when tasked to do these....

    All those numbers are a lie! The refunds are crazy when it’s after 11-11 and 12-12 which shows that the one day sales figures are not real.

    Advice to Management

    Please do things that are legal....


  4. Helpful (2)

    "Stress and Unreasonable Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Account Executive in Tampines New Town (Singapore)
    Former Employee - Logistics Account Executive in Tampines New Town (Singapore)
    Doesn't Recommend
    Negative Outlook

    I worked at Qoo10 full-time (Less than a year)

    Pros

    None , read on below

    Cons

    -To Chase sellers Daily to answer their inquiries in 24 hours ???,
    -Job scope is basically a slightly educated 'Debt Collector' with NO relation in logistic,
    -Anyone with a Diploma or lesser can do,
    -Policy that Don't make sense.
    -Keep changing focus and KPI.
    -Late 1 min and Got Meeting FOR Warning letter.
    -No OT / AWS / Benefit at all.
    -No chance of promotion or increment as points issued were too low.
    -Unreasonable boss that make small issues BIG.
    -System is square like a box, no space creativity and no improvement.
    -Job is just CHASING THE SELLERS BY CALLING/EMAIL THEM DAILY,
    -BOSS pushing STRESS for nothing and unnecessary actions against sellers.
    -Work 9-7pm you cannot leave eariler then 7:30pm , or will get shoot by arrows.
    No i will NOT RECOMMEND TO ANYONE WHO HAVE A DEGREE and up.

    Advice to Management

    NOthing as they will not change.


  5. Helpful (3)

    "account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Singapore (Singapore)
    Former Employee - Account Manager in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook

    I worked at Qoo10 full-time (More than 3 years)

    Pros

    good for short term progression

    you have CREDIT POINTS FOR COMISSION

    Cons

    low pay for starters

    hard to see increment

    no recognition

    no reward

    any tom, d!ck, hairy also can enter

    long working hours 9am - 7pm

    no over time pay

    very stress because need to stress vendors to sell everything cheap

    bosses wants to squeeze the merchants to their very wits

    always have new direction

    management thinks they are the best in e-commerce

    Advice to Management

    non: because they won't take your advice


  6. Helpful (1)

    "Depends on leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Qoo10 full-time

    Pros

    Great colleagues, leader (depends under who)

    Cons

    All instructions passed down. No room for improvement. No benefits at all. 12 days leave

    Advice to Management

    Needs better management


  7. "Honest Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Qoo10 full-time (More than 3 years)

    Pros

    E-commerce Industry is fast-paced, interesting with great opportunity for growth.

    Great place to learn if you're a self-starter

    Comfortable workplace environment with friendly and approachable colleagues who are more than willing to help you

    Good place to get some work exposure

    Location generally makes for easy commute and affordable food

    Cons

    Long working hours 9am-7pm
    No Bonus or incentives
    "Leaders" of questionable merit and values
    Unclear direction and poor top-down communication
    Multiple levels of Micro-management
    Majority don't seem to be motivated

    Advice to Management

    More respect for employees time by giving less last-minute large scale projects to be completed fast

    More welfare and consideration for employees overall well-being.

    Shorter working hours

    More Room for growth / Trainings / Exposure?

  8. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Staff in Tampines New Town (Singapore)
    Current Employee - Full Time Staff in Tampines New Town (Singapore)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Qoo10 full-time (Less than a year)

    Pros

    You get dinner pay though.

    Cons

    No AWS and bonus. Work like slave

    Advice to Management

    Give us the whole scenario of what will happen. Not bit and pieces. Casacade the info well


  9. Helpful (3)

    "qoo10"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Qoo10 full-time

    Pros

    its good and good and good

    Cons

    nothing bad about working here


  10. Helpful (1)

    "Neutral"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Qoo10 full-time

    Pros

    Best place to learn and experience E-commerce.

    Cons

    Lack of clear proper communication


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