Qoo10 Reviews | Glassdoor

Qoo10 Reviews

Updated October 27, 2017
31 reviews

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31 Employee Reviews

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  1. "Honest Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Qoo10 full-time (More than 3 years)

    Pros

    E-commerce Industry is fast-paced, interesting with great opportunity for growth.

    Great place to learn if you're a self-starter

    Comfortable workplace environment with friendly and approachable colleagues who are more than willing to help you

    Good place to get some work exposure

    Location generally makes for easy commute and affordable food

    Cons

    Long working hours 9am-7pm
    No Bonus or incentives
    "Leaders" of questionable merit and values
    Unclear direction and poor top-down communication
    Multiple levels of Micro-management
    Majority don't seem to be motivated

    Advice to Management

    More respect for employees time by giving less last-minute large scale projects to be completed fast

    More welfare and consideration for employees overall well-being.

    Shorter working hours

    More Room for growth / Trainings / Exposure?


  2. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Staff in Tampines New Town (Singapore)
    Current Employee - Full Time Staff in Tampines New Town (Singapore)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Qoo10 full-time (Less than a year)

    Pros

    You get dinner pay though.

    Cons

    No AWS and bonus. Work like slave

    Advice to Management

    Give us the whole scenario of what will happen. Not bit and pieces. Casacade the info well

  3. Helpful (3)

    "qoo10"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Qoo10 full-time

    Pros

    its good and good and good

    Cons

    nothing bad about working here


  4. Helpful (1)

    "Neutral"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Qoo10 full-time

    Pros

    Best place to learn and experience E-commerce.

    Cons

    Lack of clear proper communication


  5. Helpful (4)

    "quite challenging environment.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Specialist in Singapore (Singapore)
    Current Employee - Merchandising Specialist in Singapore (Singapore)
    Recommends
    Neutral Outlook

    I have been working at Qoo10 full-time (Less than a year)

    Pros

    -depends on your boss you may get alot of freedom at work as long as you meet the targets
    -good training ground
    -nice people overall
    -feel secured to be in growing industry-ecommerce
    -not much micromanaging on lunchtime and lateness

    Cons

    leave office when sky is dark, no apparent reason why working hours 7pm
    no flexi work hours for part-time study
    no standard training given..have to learn from colleagues
    changes can happen very abruptly
    very basic medical benefits

    Advice to Management

    provide proper feedback channel so workplace can be better...


  6. Helpful (3)

    "No room to grow, strong Korean culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Singapore (Singapore)
    Former Employee - Anonymous Employee in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook

    I worked at Qoo10 full-time (More than a year)

    Pros

    1. Workplace is convenient as it's easily accessible since it's near bus interchange and MRT station.

    2. If you are lucky to be placed in a good team of friendly colleagues who are willing to teach and provide guidance.

    3. Colleagues are around the same age.

    4. Attire is non-formal.

    5. Vending machine in the office, snacks and drinks are slightly cheaper than outside retailer.

    Cons

    1. Long working hours from 9am till 7pm (10 hours in total including compulsory 1 hour of OT everyday otherwise it would've been till 6pm).

    But anyway, you can expect to work way past 7pm as most of the time, there's a lot of last minute changes due to miscommunication or lack of proper planning in the very beginning. You can expect to do nothing for the entire morning, and work starts coming in at 2pm. Quite a waste of time.

    2. Lateness in lunch time (go for lunch late and/or coming back late) and leaving work on time is being frown upon.

    3. Inflexible working hours even if you are studying part-time, no way to negotiate.

    4. Management issues and organisational goals changes frequently. No clear direction from Management. They changes like every 1-3 months. And your job scope can change anytime. Imagine coming in to work one day and after a meeting, they reassign you to another team to do something completely different than your said job scope. More surprise than Kinder Surprise.

    5. Low salary. Salary increment is based on -useless- point-based system depending on your performance, at their discretion. Takes too long for increment.

    6. Poor staff benefits. No AWS, No bonuses. 12 days annual leave.

    7. Little to no standards in design (do not expect to apply your design principles).

    8. Strong Korean culture, strong emphasis on seniority. Low morale in the company.

    The management team are all Koreans and they hold meeting secretly with team leaders but exclude engaging staff like us. The information we get is always second-hand information and thus it is frequently misinterpreted. They communicate in Korean even in front of us (take note that some of them understands mandarin, so watch what you say when they're around).

    Not recommended for graduates especially.

    Advice to Management

    1. Change your management team. Too much of Koreans and their superiority here, this is not Korea. Kamsahamnida.

    2. Respect your employees. Be open and flexible to feedback.

    3. Long working hours does not equate to productivity. Reduce your working hours. Plan ahead and be consistent in your planning so as to avoid last minute changes.


  7. Helpful (6)

    "Promotions Marketing Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Executive in Tampines New Town (Singapore)
    Current Employee - Marketing Executive in Tampines New Town (Singapore)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Qoo10 full-time (More than a year)

    Pros

    - young and fun environment
    - flexible working style

    Cons

    - no aws
    - poor benefits
    - long hours
    - don't feel appreciated by ceo or management
    - ceo changes direction and plans every 2-3 months?
    - restructure every 2 - 3 months
    - your job scope can change anytime

    Advice to Management

    none cos ceo takes all shots

  8. Helpful (2)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer
    Current Employee - Designer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Qoo10 full-time (Less than a year)

    Pros

    Nice air con, comfortable seats.
    Some good colleagues who are friendly.

    Cons

    No clear instructions when given tasks. (Especially when u have an unclear upperstudy)
    Long working hours

    Advice to Management

    NIL


  9. Helpful (2)

    "Don't even join Qoo10"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Qoo10 full-time

    Pros

    Same aged colleagues.
    Thats all I can think of

    Cons

    Just do not join Qoo10.
    Looks good on outside but not on the inside

    Advice to Management

    Just Dont JOIN


  10. Helpful (3)

    "No room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive in Singapore (Singapore)
    Former Employee - Executive in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook

    I worked at Qoo10 full-time (More than a year)

    Pros

    1. Convenient location, near MRT & Bus Interchange.
    2. Friendly co-workers.
    3. Cheap snacks and drinks in vending machine.
    4. Well known company.

    Cons

    1. Long working hours 9am - 7pm.
    2. Change of KPI every 1-3months max. KPI rotates around.
    3. Poor staff benefits. No AWS, No bonuses.
    4. No room for professional growth.
    5. No clear direction from Management.
    6. Management does not appreciate hardwork and regconition of the employees.
    7. Job scope does not relate to what you first applied for, because you will be transferred to a complete different role and scope.
    8. Unprofessional way of approaching merchants.
    9. Useless point grading system. Takes too long for increment.
    10. Treat designers like slaves.

    All in all, do not waste your time here if you are looking for professional growth in your career.

    Advice to Management

    Learn from Mark Zuckerberg.


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