QuEST Global Reviews | Glassdoor

QuEST Global Reviews

Updated June 23, 2017
446 reviews

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Full-time Part-time

2.8
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Ajit Prabhu
198 Ratings

446 Employee Reviews

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Pros
Cons
  • Long working hours and no work life balance (in 17 reviews)

  • No work life balance, working 12-15 hours is a usual stuff (in 10 reviews)

More Pros and Cons

  1. "Senior Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer in Dearborn, MI
    Former Employee - Senior Engineer in Dearborn, MI
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at QuEST Global full-time (Less than a year)

    Pros

    Some people are very friendly, unless you are stupid they won't lay off

    Cons

    Lack of communication, egoistic management, useless HR

    Advice to Management

    Need to change middle management and get in enthusiastic ppl


  2. "Good entry level company; no vertical path."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain Engineer in East Hartford, CT
    Current Employee - Supply Chain Engineer in East Hartford, CT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at QuEST Global full-time (More than a year)

    Pros

    Flexible hours; relaxed environment. Good customer network with some industry powerhouses such as Pratt and Whitney. Decent enough health benefits.

    Cons

    No real structure outside of the customer contracts. No one to turn to for real career advice because the turnover rate is so high.

  3. Helpful (2)

    "Sr engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in East Hartford, CT
    Current Employee - Senior Engineer in East Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at QuEST Global full-time (More than 3 years)

    Pros

    Good starting job, learning experience. Good people. If right out of college, great place to start. Work stable in certain areas. Friendly people you will work with.

    Cons

    No movement. Management team not interested in paying or move you up ladder. If younger person, usually taken care of and older person, like me bypass you on everything

    Advice to Management

    Need to pay more and give the older experienced people chances like the younger people. Very unfair


  4. Helpful (1)

    "Tedious work, decent environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Management Specialist in East Hartford, CT
    Current Employee - Project Management Specialist in East Hartford, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at QuEST Global full-time (More than a year)

    Pros

    - flexible working schedule depending on project
    - reasonable core hours if non-flexible due to customer needs
    - decent environment and attempts at company culture

    Cons

    - inconsistent management feedback
    - Inconsistent hiring process
    - pay not comparable with field
    - non-transparent annual review process
    - very limited vacation/time off for hourly employees

    Advice to Management

    Be more transparent and consistent with hiring process and annual reviews and feedback.


  5. "Potential is there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Rockford, IL
    Current Employee - Project Coordinator in Rockford, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at QuEST Global full-time (More than 3 years)

    Pros

    -Unlike most of the competitors in the area, QuEST will work to find you a spot if work is cut by the customer. A very uncommon practice for contracting work.

    -QuEST is growing rather rapidly in existing centers and into new areas.

    Cons

    - HR department for all for North America is ran by essentially 2 people. All employee issues are outsourced to India. Frequently respond or "fix" issues incorrectly or ineptly. Very little ability to actually contact someone to work the issue. Heads of HR recognize the issue, but flat out admit they will not change the structure.

    -Very little advancement opportunity. You can either latch on with the Customer, or attempt to venture into management; but they do not make that easy on anyone. Pyramid structure of advancement is flawed, and ever changing requirements make it rather difficult to understand what is necessary.

    -Very high turnover among employees and management. Mostly due to workload and/or pay.

    Advice to Management

    -A slight monetary investment in your employees would do wonders for turnover rates; especially when employees can use QuEST as essentially an internship to build experience with main customers.

    -Invest in a larger HR department. At least 1 individual per location would be great, so that employees can actually contact someone directly to handle an issue, rather than rely on India personnel who you have no way to contact directly, or by hoping your manager will handle this case.

    -Establish very clear guidelines for advancement, and provide people that information early, so they can work to it.


  6. "Only a stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer in Middletown, CT
    Current Employee - Project Engineer in Middletown, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuEST Global full-time (More than a year)

    Pros

    Good way to start off career.

    Cons

    Tedious and meaningless work, lack of communication and trust from management.

    Advice to Management

    Care about your employees


  7. "Project Engineer"

    Star Star Star Star Star
    Current Employee - Project Engineer in East Hartford, CT
    Current Employee - Project Engineer in East Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QuEST Global full-time (Less than a year)

    Pros

    Great opportunity to gain experience and start as an Entry Level.

    Cons

    I personally don't want to be a contracted employee for the rest of my professional life that's why I believe Quest is good to "start at" but not to "retire from" type of company. Other than that I think is great.

    Advice to Management

    None

  8. "Manufacturing Engineer in East Hartford, CT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manufacturing Engineer in East Hartford, CT
    Former Employee - Manufacturing Engineer in East Hartford, CT
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at QuEST Global full-time (More than a year)

    Pros

    Experience at Quest is largely dependent on what team you are working on. I had a great opportunity under the manufacturing team, doing should-cost analysis for P&W (this was the majority of the work that I did). Our managers were very willing to help us learn and develop us as Manufacturing Engineers, obviously trying hard to get more projects that were hands-on and more involved. They were great people that have taught our team a lot, and visibly tried to keep everybody happy and engaged.

    Flexible work/life balance, easy going team (besides some of the more power-hungry individuals that you will find on any team), calm and relaxed atmosphere, potential to build some managerial experience and more "front-end" interactions with the customer that really helped me build my career in the longer run.

    Great place for a fresh out of school graduate or someone with some experience that wants to enter a more corporate oriented role.

    I am glad I had the chance to work there for as long as I did (1-2 years), but I am happy to have moved on. My only regret is leaving some of our team members and management, but they were happy and supportive of my decision (another reason that I think of them in such high regard).

    Cons

    Low pay, poor benefits, not a lot of technical training available, "billable" vs. "non-billable" hours, mind-numbing menial projects, dealing with some customers can be difficult (mostly due to their incompetence and inability--they will blame you for this).

    Meaningless metrics.

    Based out of India company means that the "Intranet" and other company sites are filled with laughable content and worthless content (like poetry about the monthly topic that is blatantly written to satisfy some meaningless metric, or a multi page list of non-related acronyms.

    Advice to Management

    Give your employees potential to learn and develop their technical skills. Pay higher and reward your real talent. Strive even harder to gain more projects for employees to work on. Ensure all staff has a place to sit and work (that are not conference rooms! That is ridiculous!)


  9. "Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at QuEST Global full-time

    Pros

    Nice coworkers, great work hours, get to learn a lot from many challenging and interesting projects

    Cons

    Company's survival depends on big OEM's to outsource. If they pullout, employees may face layoff or unpaid leave. It's really stressful.

    Advice to Management

    The center management is perfect. But the corporate level management needs to value employees more. Also, they need to make sure customers respect Quest engineers.


  10. Helpful (1)

    "Project Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer in Middletown, CT
    Current Employee - Project Engineer in Middletown, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuEST Global full-time (More than a year)

    Pros

    Great flexibility and good work/life balance. Standard hours, but can change if needed to accommodate personal life. If you want to make it at this company you must personally and actively look for work to get noticed. Not a horrible place.

    Cons

    Not alot of room for growth here. Transparency between corporate and project centers are something to be desired. Basically you will not move up in the company unless somebody else leaves. If you want a job where you can be easy going and laid back, this is the place for you.

    Advice to Management

    Improve personal communications with your employees.


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