QuadraMed Reviews | Glassdoor

QuadraMed Reviews

Updated February 27, 2017
50 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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Jeff Bender
12 Ratings

50 Employee Reviews

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Pros
  • Great pay and benefits, nice stock purchase plan with owning company and good work life balance (in 6 reviews)

  • Allowed to work from home, good benefits and great co-workers (in 5 reviews)

Cons
  • Absolutely no product direction (in 4 reviews)

  • even most of upper management has left (in 4 reviews)

More Pros and Cons

  1. "Good Management"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at QuadraMed full-time

    Pros

    Welcoming Environment, collaborative peers, Clear and identified tasks, good learning curve.

    Cons

    Slow career growth within the organization.

    Advice to Management

    Frequent interaction with employees and get their though on subject matters


  2. Helpful (1)

    "No Hope for the Future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuadraMed full-time (More than 10 years)

    Pros

    There are still some smart and intelligent people still working in the company.

    Cons

    Clueless, vindictive, shortsighted and in general non-caring. So called 'agile' methodologies are emphasized, but not followed through the development process. Product Management is non-existent so there is no innovation. Over the past four years talented, passionate and caring employees have left or died. Management has not replaced those who died and is too stubborn to try and retain those who made a difference. There are many, like myself who are ignored so we are just waiting till we retire or let go with severance pay. No sales and losing the few customers they have. Pretty sad situation.

    Advice to Management

    Not sure what advice to give to the management, I lost trust in them long time ago. If I owned this company many of the managers would be pointed to the door immediately. So folks, please run the company into the ground a little bit slower and let the employees jump the ship. I don't see what else you can do.


  3. Helpful (3)

    "Good People, Great Pay, Ship has Sailed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at QuadraMed full-time (More than 8 years)

    Pros

    Great people, lots of talent in the company. Great pay and benefits, nice stock purchase plan with owning company and good work life balance. CEO is very good, just came to the game too late.

    Cons

    Previous leadership has run this company into the ground. the quadramed name in the market is for not and they spend NO money on marketing. the products were great 10 years ago and today bullet proof but no real chance of life much longer other than maintenance mode.

    Advice to Management

    Shoot it in the head. There is no real net new sales driving this company and only depending on recurring revenue which is leaving quickly. Give the company heads up and keep those you need to go in maintenance mode.


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  5. Helpful (1)

    "sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Reston, VA
    Former Employee - Software Engineer in Reston, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QuadraMed full-time (More than 8 years)

    Pros

    generous paid time off, personal days and holidays, generally good clients to work with, flexible working arrangements (working remote OK)

    Cons

    most products running on old technology (even the new looking ones are old under the hood), no significant sales in years, minimal marketing investment, minimal sales staff left, minimal R&D, staff doing multiple jobs (covering for laid off staff), no money for significant annual raises in years, company is on maintenance mode, the recurring revenue is leaving and not being replaced.

    Advice to Management

    (QuadraMed mgmt.) meetings announcing layoffs have become routine and predictable, using buzzwords during meetings only fools staff that has less industry experience than you do, ignore your internal employee satisfaction surveys but do look at the Glassdoor ratings and compare them to your industry competitors to see how your staff thinks you are doing. Remember customers will never love a company until the employees love it first. (Harris mgmt.) look to see how your QM leadership team is making their goals and if it’s a viable long term strategy for success.


  6. Helpful (3)

    "Run away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Reston, VA
    Current Employee - Software Engineer in Reston, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuadraMed full-time (More than 10 years)

    Pros

    Extremely challenging environment, learn lots about office politics and how you can become irrelevant in the IT field by perfecting skills that are totally and completely unmarketable.

    Cons

    Outdated technology, crumbling infrastructure, dishonest management, constant layoffs, haven't made a sale in a decade. Poor 401k match, no raise/bonus structure. Non-existent work-life balance.

    Advice to Management

    It's over. Close up shop. You cannot serve your customers with the inadequate staffing levels management has resorted to in order to seem profitable to the overlords.


  7. Helpful (1)

    "Contract Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Analyst in Reston, VA
    Former Employee - Contract Analyst in Reston, VA
    Recommends

    I worked at QuadraMed full-time (More than 3 years)

    Pros

    There weer a nice work enviroment

    Cons

    Management is very nice and professional


  8. Helpful (3)

    "Needs better direction!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QuadraMed full-time

    Pros

    Seemed OK for a while

    Cons

    Left because they had some one running Product with not much experience or had no direction


  9. "Before the split it was a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Ashburn, VA
    Former Employee - Director in Ashburn, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at QuadraMed full-time (More than 3 years)

    Pros

    The best part of QuadraMed, prior to the sell of the HIM division was the people. Really quality caring people worked here for the most part and were dedicated to the quality of the products

    Cons

    When the new CEO and investment firm came in with the intention of breaking up the divisions and selling it off in parts, morale became low, resources scarce.

    Advice to Management

    Communicate and collaborate more with employees (in fairness I have been away from this role for awhile, so the new Harris Management may have improved communications)


  10. Helpful (3)

    "Implementation Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None other than work from home. Most of the consultants in the field have your back and the camaraderie was great between them.

    Cons

    No training department you are thrown to the wolves with management not having your back at all. You do get training it's one day showing you how to use the system which could turn into probably a week to two week training course if it was done correctly.

    Advice to Management

    None, there is no management plain and simple. Customer satisfaction was always below par. Don't throw your consultants out in the field to be your dartboard.


  11. Helpful (5)

    "Aging software and company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at QuadraMed full-time

    Pros

    Long term employees. Good work-life balance.

    Cons

    Aging software. Losing market share.



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