Quaintance-Weaver Restaurants & Hotels Reviews | Glassdoor

Quaintance-Weaver Restaurants & Hotels Reviews

Updated June 17, 2018
45 reviews

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3.2
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Dennis W. Quaintance
16 Ratings

45 Employee Reviews

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  1. Helpful (1)

    "Guest Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative
    Current Employee - Guest Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quaintance-Weaver Restaurants & Hotels part-time

    Pros

    Great company to work for! Fantastic people and guests

    Cons

    Change is not a well known thing


  2. "Lucky 32 Cary Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Quaintance-Weaver Restaurants & Hotels full-time

    Pros

    Highly structured work environment, plenty of shifts to fill, delicious food, fine-diningesque atmosphere. employee owned company

    Cons

    Lucky star system, opening/closing workload

  3. "Unfair workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Cary, NC
    Current Employee - Server/Waiter in Cary, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Quaintance-Weaver Restaurants & Hotels full-time (Less than a year)

    Pros

    The money you can make as a server is great; good clientele; benefits available

    Cons

    Management has idealistic expectations; lots of promises made when you are hired, much of which is not followed through on; management acts as if the system of the restaurant is perfect, which it is not, which makes it like any other restaurant run by bigger a-holes; management expects people to achieve balance between work and life on their own, which is sort of their way of saying you need to be perfect.

    Advice to Management

    You all know everything already so there is nothing that I can tell you.


  4. "OHenry Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Quaintance-Weaver Restaurants & Hotels full-time

    Pros

    Friendly guest, employees like family, work to give you your time off requests.

    Cons

    Cons outweigh pros. Front desk does everything - reservations, transfer phone calls, concierge, porter duties except for driving, amenity deliveries, restocks, sales inquiries, and more. Get paid a fair amount but should be more for everything we put up with. Every now and then guests can be rude or pushy. Upper management does not do anything. They play favorites, and reprimand more than give praise. Assistant GM will talk poorly about what you did right in front of you to others, and thinks things are always negative when a guest comes to the desk, asking "what is the matter". They push their responsibilities - including training new FDA - on others. They have hired so many new people, we barely have hours now. Can barely afford rent.

    Advice to Management

    Quit hiring so many front desk agents, give praise more, and understand if we screw something up because we do so much.


  5. "Server at Lucky 32 Southern kitchen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Greensboro, NC
    Former Employee - Server in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Quaintance-Weaver Restaurants & Hotels full-time (More than a year)

    Pros

    Decent money, great way to build up your resume especially if you plan on moving up in the restaurant/hospitality industry. QW is well-known in Greensboro.

    Cons

    Long hours, expected to work doubles, no guaranteed time when your shift will end, expected to clean on your hands and knees before and after shifts, guests and “regulars” can be very prejudiced/racist/creepy and get away with it

    Advice to Management

    I highly recommend to start drug testing your employees and doing background checks....it seems they have no problem hiring/retaining employees with serious criminal records!


  6. "6 doubles a week"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Quaintance-Weaver Restaurants & Hotels full-time (Less than a year)

    Pros

    Money can be good if the management likes you.

    Cons

    Micro management from leadership and fellow servers. Most managers will talk down to you (this was a very common complaint). They expect you to get on your hands and knees to clean under your tables. No time off. Requested time off is ignored. Everyone is overworked, no time for home or social life.

    Advice to Management

    Treat your employees with respect.


  7. Helpful (1)

    "Decent place to work if you like to work all holidays and 60plus hours a week"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sous Chef in Greensboro, NC
    Former Employee - Sous Chef in Greensboro, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Quaintance-Weaver Restaurants & Hotels full-time (More than 5 years)

    Pros

    Busy
    Good pay
    Paid time off
    Great place to learn new culinary skills
    Looks great on your resume
    Chance to work in many parts of the kitchen

    Cons

    Lack of leadership training, lots of hours, inconsistent feedback system, majority of kitchen lacks basic culinary skills, no down time

  8. "Event Operations Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quaintance-Weaver Restaurants & Hotels full-time

    Pros

    Flexibility is great
    Great Experience
    Decent Pay could be better for what they ask you to do.

    Cons

    Insurance
    Long hours, Can work 6 straight days and only get a day off.
    Unorganized
    Micro Managers
    No bonuses

    Advice to Management

    Focus on all departments.
    Invest in your managers


  9. "One"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quaintance-Weaver Restaurants & Hotels full-time

    Pros

    Very Diverse atmosphere and competent leader

    Cons

    Micro Managed at times but pays off with experience gained


  10. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quaintance-Weaver Restaurants & Hotels full-time

    Pros

    The company has a proven service-oriented model that really works! Their guests from both the restaurants and hotels keep coming back because of the consistent and high-end quality of food and service they receive each and every time. The front desk is a high-paced environment that allows you to interact with every guest that walks through the front door of the hotel. Details are very important, so you must be a very focused individual. And always be expected to smile!

    Cons

    The management can talk down to their employees frequently and mask it as direct feedback. QW has their way of doing things because it has proven to work for their business model, which means if you're not doing it their way, fix it or you can expect firm reprimand/feedback.


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