QualCare Reviews | Glassdoor

QualCare Reviews

Updated July 26, 2018
54 reviews

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2.1
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Annette Catino
29 Ratings

Employee Reviews

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Pros
  • "Nice and clean office environment with nicely estabulished refreshment selections" (in 2 reviews)

  • "There is no pros that I can think of" (in 2 reviews)

Cons
  • "QualCare maybe acquired by Cigna, but they remained as QualCare and i am not sure if Cigna is even aware how this department really function" (in 2 reviews)

  • "does not exist unless you consider 110% work and no life a good work/life balance" (in 2 reviews)

More Pros and Cons

  1. "Great employer, nice benefits, career and growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at QualCare full-time (More than 3 years)

    Pros

    Great Job Work/Life Balance, Compensation, Health Benefits, great projects, great place to build a career and grow. Smart coworkers, technology, forward thinking company with cutting edge technology/.

    Cons

    Cons :- changing priorities and sometimes long hours.


  2. "Worker's Comp Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at QualCare full-time

    Pros

    Clean office, excellent benefits and time off

    Cons

    Lack of upward mobility, redundant job tasks

  3. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN, Bsn in Piscataway, NJ
    Former Employee - RN, Bsn in Piscataway, NJ

    I worked at QualCare (More than a year)

    Pros

    Flexible work from home capabilities

    Cons

    Unstable corporate structure and changes

    Advice to Management

    none


  4. "not a bad company to work for, would be better if you were paid closer to industry standard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Piscataway, NJ
    Current Employee - Anonymous Employee in Piscataway, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at QualCare full-time (More than 8 years)

    Pros

    don't think about work after leaving for the day

    Cons

    managers can micromanage, pay is nowhere near industry standard, on your merit review it shows how much lower than industry standard you are making

    Advice to Management

    treat your hard workers with respect and pay people closer to industry standard


  5. "Only if you have a mortgage to pay and mouths to feed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at QualCare full-time (More than a year)

    Pros

    Great co-workers who build a great rapport while down in the trenches.

    Cons

    Management didn’t have time for staff development and instead utilized their time by micromanaging staff


  6. Helpful (4)

    "Think long and hard..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audit Associate in Piscataway, NJ
    Former Employee - Audit Associate in Piscataway, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QualCare full-time (More than 8 years)

    Pros

    none, that's why I quit

    Cons

    Management consists of unstable, hormonal females who have no control over their emotions. They bring their problems to work and they take out their problems on their staff. Staff is never appreciated. You can bend over backwards here and never be acknowledged. Only the brown-nosing gossip lovers get anywhere in this company. One previous review said this place breaks your spirit. That could not be more accurate. It does break your spirit, management breaks your spirit. You are treated like you do not exist, unless you do something wrong, then you will be called in to be brow beaten. During my last year there, management would not even review me. I had no idea where I stood. I just did the best I could and hoped for the best. Staff members would get cursed at and dealt with at the mercy of the moods of the management.

    Advice to Management

    Treat your staff with dignity and respect. Acknowledge that every member of your staff is an individual. The world does not revolve around you, each staff member has their own worries and personal issues. Treat everyone with consideration. We are not robots that perform a quota no matter what. We have needs. We need to be commended and acknowledged.


  7. Helpful (3)

    "Worst Place to Work Award Recipient, hands down."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at QualCare full-time

    Pros

    None. Warning: do NOT apply for a job at awful place. You will soon regret it!

    Cons

    The lack of respect and regard to human decency towards employees from management is shocking and unacceptable. This has been going on for years, with apparently no change in sight.

    Advice to Management

    Your lack of respect and regard to any form of human decency toward the employees is disgraceful. I have no advice to you other than you need help as human beings, you need some serious counseling on how to be decent human beings.

  8. Helpful (4)

    "Run Far Run Fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Piscataway, NJ
    Former Employee - Anonymous Employee in Piscataway, NJ
    Doesn't Recommend

    Pros

    To be honest there are no pros for this place

    Cons

    Such a large turnover making it impossible to do your work and is always a game of catch up.Upper management doesn't appreciate anything you do and their turn over rate is just as high. You can work 9-10 hour days and never be appreciated for the work you put in. They always expect more from you. When you have any issues or concerns you are redirected or dismissed. Lack of support from manager. Poor training of all staff, no one knows what they are doing because they are never trained properly. The administrative team is just as clueless and there is a huge turn over in the admin office as well. You can put your heart and soul into this company and not even get a thank you. No internal growth and no internal professionalism. They would first hire externally than promote internally to someone who has been doing the job for years. Ungrateful and unprofessional. DO NOT APPLY HERE! You will be worked to the bone and taken advantage of . Then when you ask about a raise or bonus you are given a sob story about how there is no money but they neglect to tell you that ALL directors and admin staff received a raise last year! If there is no money how are there more TEMPS (costs more $ than hiring) working for the company. Run far run fast!

    Advice to Management

    Treat your employees with respect and dont tolerate unprofessional behavior and abuse from your managers. Corporate culture needs an overhaul in ethics.


  9. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist in Piscataway, NJ
    Former Employee - Claims Specialist in Piscataway, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay was ok, could have been better

    Cons

    Management thinks they are in high school and show favoritism

    Advice to Management

    Treat your employees like adults not children


  10. Helpful (3)

    "Predatory management, favoritism, ineffective business leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Business Analyst in Piscataway, NJ
    Former Employee - IT Business Analyst in Piscataway, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at QualCare (More than a year)

    Pros

    - IT team is decently structured.
    - The culture on the 2nd floor is pleasant, the result of the people rather than management.
    - There are a lot of creative avenues of work, always challenging projects to take on if you are willing to take on the responsibility.
    - Exposure to business-side executives.

    Cons

    - Notoriously underpays.
    - Bonuses are arbitrary, and always low.
    - Bonuses are based on reviews, which are completely arbitrary.
    - Managers, especially on the IT team, are entrenched in their roles. That means that whether they are ineffective, deceptive, slave-drivers, or plain incompetent, they will most likely suffer no consequences.
    - Escalation of issues with management will often result in the employee being targeted and undermined, with little chance of defense.
    - The IT team's management does not cooperate well with others. This causes delays in projects, unrealistic deadlines, and over-allocation of work to a select few employees.

    Advice to Management

    QualCare has since been acquired by Cigna, but middle management remains the same. Start over; QualCare managers are out-of-touch with modern business tactics and will do whatever it takes to get the job done, often at their subordinate's expense.

    QualCare has suffered loss after loss of talent, which they seek to temporarily fix with contractors, but even contractors have been known to leave prematurely.

    You can't scare someone into being loyal or hard-working, so invest in your work-horses and your creative thinkers. Otherwise, as you've already shown, you'll end up creating a company that simply exists to be sold at the profit of your executives, and the misfortune of yourselves.