★
Quality Inn & Suites Reviews
Updated Nov 24, 2023
Filter by Topic
Work Life Balance
Compensation
Management
Coworkers
Benefits
Workplace
Career Development
Culture
Diversity & Inclusion
Senior Leadership
Clear All
Full-time, Part-time
English
Verify your email to use filters. Having problems? Resend email
Found 755 of over 773 reviews
52% Recommend to a Friend
72% Approve of CEO
Found 735 of over 773 reviews
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
What are your colleagues talking about?
Find your exclusive Company Bowl™ on Community. Join the hottest conversation with your colleagues anonymously.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "They will harass management if there is a room out of order, instead of approving it to be fixed, so most managers will hide that their rooms are horrible." (in 13 reviews)
Ratings by Demographics
This rating reflects the overall rating of Quality Inn & Suites and is not affected by filters.
- 5.0Nov 24, 2023Front DeskFormer Employee, less than 1 yearLive Oak, FL
Pros
Very easy laid back simple
Cons
Boring not a lot to do deal with a lot of dumb people
- 5.0Nov 20, 2023Front Desk AgentFormer Employee, more than 1 yearThousand Oaks, CA
Pros
Get cheaper accommodation options when you’re travelling
Cons
Working graveyard shifts is tough
- 4.0Oct 14, 2023Housekeeping/Housekeepers/ServerCurrent Employee
Pros
Great managers and friendly front desk clerks.
Cons
Complainers Heavy work Not enough pay
- 4.0Jun 5, 2023Anonymous EmployeeFormer Employee, more than 5 years
Pros
This is mainly why I loved my job..I loved making sure the rooms I cleaned and inspected were surprisingly clean and comfy for the guests that stayed there. I always went out of my way to make sure the room they stay in looks like someone cares about their job and the other people involved. My boss who is also the owner never complained about how long this process took..so working for this company helped me do what I love to do best..make others feel thought of..
Cons
The only con was when going in to clean rooms and the customer left the room trashed after someone went out of their way to make sure their stay involved a surprisingly well kept room.
- 5.0Sep 18, 2023Front Desk ReceptionistFormer Employee
Pros
Learning how to manage the night shift while still managing the front desk, answering the phone, balancing the register and keeping the cash register correct, checking customers in, etc.
Cons
None at all was great experience for me and really learned a lot.
- 5.0Oct 4, 2023Breakfast AttendantFormer EmployeePetoskey, MI
Pros
Friendly management, great owner, lots of bonuses
Cons
Slow season may bites into hours
- 2.0Oct 7, 2023Front Desk AgentFormer Employee, more than 1 yearGresham, OR
Pros
Guests tend to be fantastic, it's a great experience meeting people from all over the world
Cons
Management is absolutely clueless and are hell-bent on maintaining a personal fiefdom instead of growing a business. Was asked to do several illegal acts (highlights include being told to take some discarded tires and dump them in the back parking lot of a grocery store next door after they closed for the day). Zero room for growth.
- 1.0Nov 5, 2023Night Auditor/Front Desk AgentCurrent Employee, less than 1 yearTulsa, OK
Pros
There is pros to working here
Cons
They take your hours from you cause they don't to pay overtime
- 3.0Oct 27, 2023Front Desk AgentCurrent Employee, less than 1 yearForistell, MO
Pros
Was a nice place with great people.
Cons
Turnaround and hours too long due to low staffing
- 4.0Sep 8, 2023SPA ConciergeFormer Employee, less than 1 yearSeaTac, WA
Pros
good food and customer service
Cons
terrible hours and not enough rooms
Join the Quality Inn & Suites team
Quality Inn & Suites Reviews FAQs
Quality Inn & Suites has an overall rating of 3.3 out of 5, based on over 773 reviews left anonymously by employees. 52% of employees would recommend working at Quality Inn & Suites to a friend and 42% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
52% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Quality Inn & Suites 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Quality Inn & Suites to be benefits, management, coworkers and the cons to be culture, career development.
