Quality Inn & Suites Reviews | Glassdoor

Quality Inn & Suites Reviews

Updated July 12, 2018
242 reviews

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2.7
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17 Ratings

242 Employee Reviews

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Pros
  • "I love the customer service aspect of the company" (in 9 reviews)

  • "For the most part, it's an easy job, regular pay" (in 9 reviews)

Cons
  • "No benefits are offered at this location" (in 25 reviews)

  • "Prototypical of East Indian Hoteliers, low pay, no benefits, no personal respect" (in 15 reviews)

More Pros and Cons

  1. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Chickasha, OK
    Current Employee - Housekeeper in Chickasha, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quality Inn & Suites full-time (More than a year)

    Pros

    This is the best job I have had love the ppl I work with and the environment is family oriented

    Cons

    It is a lot of hard work but it's worth it


  2. "Ajacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Sales Coordinator in Cocoa Beach, FL
    Former Employee - Group Sales Coordinator in Cocoa Beach, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Quality Inn & Suites full-time (Less than a year)

    Pros

    Refurbished beach front property with pool

    Cons

    Lack of direction to help employees to succeed

    Advice to Management

    Create an employee incentive program

  3. "GM is awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Quality Inn & Suites full-time

    Pros

    Promoted quickly.
    Owner is great

    Cons

    Hired a new gm. Within 5 days there was 6 complaints. Guest refuse to come back if he’s working there still.

    Advice to Management

    Get your crap together before you have no staff.


  4. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Quality Inn & Suites full-time

    Pros

    Cheap
    hotels
    Great
    work environment
    Friendly management

    Cons

    There are none really except pay


  5. "Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Gaston, SC
    Current Employee - Housekeeper in Gaston, SC
    Recommends
    Positive Outlook

    I have been working at Quality Inn & Suites full-time (Less than a year)

    Pros

    Humble minded people and great to be around..and work around plus kid oriented

    Cons

    The out of town guest that may cause a disturbance and may not have any respect for the employees or guest

    Advice to Management

    Keep up the good work


  6. "Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kingsville, TX
    Current Employee - Anonymous Employee in Kingsville, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Quality Inn & Suites full-time (Less than a year)

    Pros

    Great team work and 5-10 minute breaks

    Cons

    Coming in on days off, employees calling in


  7. "Franchisee problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Cameron Park, CA
    Former Employee - Front Desk Agent in Cameron Park, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Quality Inn & Suites full-time (Less than a year)

    Pros

    Can get overtime
    You can usually get days off or time requested without any issues, except for holidays.

    Cons

    No paid sick leave even though California law states otherwise.
    No paid vacation.
    No health insurance
    Minimum wage salaries.
    Very little opportunity to move up.
    If you call out sick, management requires you to find your own replacement otherwise you will be counted as a No Show. 3 No Shows get you terminated.
    No incentives.

    Advice to Management

    Give incentives.
    Make your employers feel like they matter.
    Offer opportunities to move up.
    Pay sick leave like California State Law requires

  8. "Maintenance manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Quality Inn & Suites full-time

    Pros

    Close to home, 5 day scheduling tuesday-saturday

    Cons

    Absolute dump of a property , employees lack interest or enthusiasm, property is old and rundown, needs complete overhaul

    Advice to Management

    Update property


  9. "worst job i ever had ,stay away!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Lansing, MI
    Former Employee - Housekeeper in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quality Inn & Suites part-time (More than 3 years)

    Pros

    free breakfast. not much else :(

    Cons

    you dont get breaks , you get treated differently than everyone else they take 30 min off your check everytime you work for lunch breaks even tho most times i do not get a lunch break , they have bed bugs so i had to worry nonstop weather i would bring those home with me ,,, forced to work when your sick ,, dont know when you work until friday for the weekend , i worked 5 days a week 8 hours a day i was working full time but did not get the benefits of full time i got paid part time ,, i had a job before in housekeeping and this one is deff the worst :(

    Advice to Management

    nothing i will say will matter to managment


  10. "Difficult."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance in Phoenix, AZ
    Current Employee - Maintenance in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Quality Inn & Suites full-time (More than 3 years)

    Pros

    Different tasks from day to day. Variety.

    Cons

    Pay is very low. No benefits.


Showing 242 of 244 reviews
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