Quality Inn & Suites Reviews | Glassdoor

Quality Inn & Suites Reviews

Updated October 19, 2018
256 reviews

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2.9
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19 Ratings

256 Employee Reviews

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Pros
  • "I love the customer service aspect of the company" (in 11 reviews)

  • "Good coworkers, easy job, no labor included" (in 11 reviews)

Cons
  • "No benefits are offered at this location" (in 26 reviews)

  • "Prototypical of East Indian Hoteliers, low pay, no benefits, no personal respect" (in 15 reviews)

More Pros and Cons

  1. "I’ve had a fantastic time working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Hazard, KY
    Current Employee - Front Desk Associate in Hazard, KY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere to work in

    Cons

    Low rate of pay without advancement

    Advice to Management

    Continue offering great service to customers


  2. "You would be lucky to work here ^.^"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Quechee, VT
    Current Employee - Front Desk Agent in Quechee, VT
    Recommends
    Positive Outlook

    I have been working at Quality Inn & Suites full-time (More than a year)

    Pros

    - Amazing support from management
    - Thorough Training, I felt I Had all the information I needed readliy Avalable at all times
    - Staff memebers work together as a team efficently
    - GM and head of maitenance live on property if you ever get in a pickle
    - dress code is easy, all black
    - a great customer service job

    Cons

    Direct managment is Great at solving problems before they even become problems

  3. "House keeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping
    Current Employee - Housekeeping
    Doesn't Recommend
    Neutral Outlook

    I have been working at Quality Inn & Suites part-time (More than a year)

    Pros

    Slow paced
    Watch TV at work

    Cons

    Not enough people for rooms
    Supplies are scarce
    Informal call in procedure. Thus lost my job when the lady was clearly texted
    Work here if you want little hours. Usually get 20 hr week.
    People get fired because your not buddy buddy. Seen it.

    ***Stay away***

    Advice to Management

    Be there


  4. "Hosptality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeepwr in Spearfish, SD
    Current Employee - Housekeepwr in Spearfish, SD
    Recommends
    Positive Outlook

    I have been working at Quality Inn & Suites part-time (Less than a year)

    Pros

    Easy job fun environment great teammates

    Cons

    Not enough hrs as we are done with busy season


  5. "Housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Thief River Falls, MN
    Former Employee - Housekeeper in Thief River Falls, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at Quality Inn & Suites part-time (More than a year)

    Pros

    *Owner's were relatively nice people.
    *free breakfast.

    Cons

    *little hours now and then.
    *too much work for little pay.
    *short staffed (extremely)
    *poor teamwork from coworkers and lack of communication.
    *no interview or background checks done.
    *no training.
    *little supplies and broken supplies for cleaning.
    *maintenance never gets done.
    *no guaranteed schedule, so no guaranteed days off.

    Advice to Management

    Interview people. Hire more workers and raise your pay because investing in your employees helps keep them motivated. Keep up with maintenance issues.


  6. "Overall good place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quality Inn & Suites full-time

    Pros

    Employee discount, flexibility, family is priority

    Cons

    Open all holidays and weekends


  7. "Good people, not a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Pensacola, FL
    Current Employee - Front Desk Receptionist in Pensacola, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Quality Inn & Suites full-time (More than 3 years)

    Pros

    Good coworkers, easy job, no labor included.

    Cons

    Little pay, no benefits, no bonuses, hard to get a raise.

  8. "i am an kitchen attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Staff in Chattanooga, TN
    Current Employee - Kitchen Staff in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at Quality Inn & Suites full-time

    Pros

    it is an very outstanding customer service job

    Cons

    they do not have any business so hours are being reduced


  9. "PDX Airport location is a slum!!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Quality Inn & Suites full-time

    Pros

    nice to meet travelers, great coworkers

    Cons

    constant police presence/interactions
    incompetent manager
    often working alone


  10. "Good Place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Hotel Manager in Moline, IL
    Current Employee - Assistant Hotel Manager in Moline, IL
    Recommends
    Positive Outlook

    I have been working at Quality Inn & Suites full-time (More than a year)

    Pros

    Bonus Pay on weekends, Located in a good area and well maintained property.

    Cons

    No Paid holidays.
    Lack of Proper Coordination.

    Advice to Management

    Need Proper Coordination.


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