Quality Inn & Suites Reviews | Glassdoor

Quality Inn & Suites Reviews

Updated February 14, 2017
54 reviews

Filter

Filter


3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
1 Rating

54 Employee Reviews

Sort: Popular Rating Date

Pros
  • I like to meet new people and love the hospitality aspect and idea of working in a hotel environment (in 6 reviews)

  • Tips, dealing directly with setting up banquets, prom, wedding rehersals, parties, flexible hours and work schedule most of the time (in 8 reviews)

Cons
  • no vacation pay and no benefits (in 15 reviews)

  • lots of down time, expect you to work overnight with no shift differential, very low pay, abusive guests (in 12 reviews)

More Pros and Cons

  1. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Positive Outlook

    I worked at Quality Inn & Suites full-time (More than 3 years)

    Pros

    Flexible hours, never boring. Allows you to learn the aspects of many departments.

    Cons

    Dealing with employees who do not always want to work. Always on call.


  2. "Housekeeping"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Quality Inn & Suites part-time

    Pros

    Great job when in season

    Cons

    Little to no hours in the late fall and winter months.

    Advice to Management

    Get a manager. Nobody really runs the hotel. Owner lives in Chicago and never cmes around.


  3. "Housekeeper/Room attendendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Housekeeping in Nashville, TN
    Former Contractor - Housekeeping in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Quality Inn & Suites as a contractor (More than a year)

    Pros

    It was indoor and having facility of elevators 2 nos having load cart of linen terry and all housekeeping material

    Cons

    It was 5 stories hotel and three couples was working hence we were allocated very dirty rooms for cleaning and payment was per Room.Rooms was changing every days in allocation


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "General Manager"

    Star Star Star Star Star
    Former Employee - General Manager in Lilburn, GA
    Former Employee - General Manager in Lilburn, GA

    I worked at Quality Inn & Suites full-time (More than 3 years)

    Pros

    Everyday a different challenge, great team, well rounded co-workers

    Cons

    troubles in recruitment, division of labor,


  6. "General Manager"

    Star Star Star Star Star
    Former Employee - General Manager in Lilburn, GA
    Former Employee - General Manager in Lilburn, GA
    Neutral Outlook

    I worked at Quality Inn & Suites (More than 3 years)

    Pros

    Employees are generous and work environment was adequate

    Cons

    there were none enjoyed working there


  7. Helpful (1)

    "Front desk Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Dunn, NC
    Current Employee - Front Desk Agent in Dunn, NC
    Recommends
    Positive Outlook

    I have been working at Quality Inn & Suites full-time (Less than a year)

    Pros

    Experience with customer service

    Cons

    The low payment rate, needs better pay

    Advice to Management

    It's great, just need more employees


  8. "meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The hours are very flexible.

    Cons

    Guest can leave rooms in sickening state.


  9. "Night Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor, Front Desk Agent, Manager On Duty in Salt Lake City, UT
    Former Employee - Night Auditor, Front Desk Agent, Manager On Duty in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook

    I worked at Quality Inn & Suites full-time (More than 3 years)

    Pros

    Excellent employee discounts for rooms throughout the Choice Hotel Chain

    Cons

    These are franchise hotels so management frequently changed.

    Advice to Management

    None


  10. "Front desk clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Night Auditor in Jennings, FL
    Current Employee - Night Auditor in Jennings, FL

    I have been working at Quality Inn & Suites (More than a year)

    Pros

    Flexible hours , great people.to work with and most guests are also very friendly.

    Cons

    Pay is minimum wage and there is no opportunity to advance. Great for a person who does not need to try to support a family, but maybe supplement some income.


  11. "This is for NOVI Inn & Suites"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Front Desk Agent in Novi, MI
    Current Employee - Front Desk Agent in Novi, MI
    Recommends
    Positive Outlook

    I have been working at Quality Inn & Suites part-time (Less than a year)

    Pros

    So this used to be a quality inn. anyway Front desk is an easy job, if you clock 60+ hours a week your check will be nice. The hotel is in a nice city.

    Cons

    The manager naggs a lot lol. Doesnt pay that much starts at 9 but can convince to get 9.50 and trying to get 80 hours every two weeks is tough. No benifits are offered, cant even get a good discount off the rooms.



Showing 54 of 169 reviews
Reset Filters