Quandoo Reviews | Glassdoor

Quandoo Reviews

Updated Mar 11, 2020

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2.8
41%
Recommend to a Friend
0%
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Quandoo CEO Hidetaka Kawashima (no image)
Hidetaka Kawashima
4 Ratings
  1. Helpful (1)

    "Great atmosphere and good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quandoo full-time for more than a year

    Pros

    welcoming to new ideas and work frames, motivated employees, many activities with the company, excellent onboarding, friendly people, international vibe, easy communication

    Cons

    it may take some time to implement changes

    Quandoo2019-12-05

    Quandoo Response

    December 19, 2019People and Culture

    Thank you for sharing your feedback about your positive Quandoo experience! We are happy that you had a great time with us and we look forward to keeping in touch with you in the future. For this and if you would like to refer a potential new employee to us, you can always contact us at: peopleandculture@quandoo.com. All the best for your future endeavours, Your Quandoo Team

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  2. Helpful (1)

    "Company in which you can grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SEO in Berlin
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Quandoo full-time for more than a year

    Pros

    Working environment is pretty friendly, you can easily grow and stand out if you are focused and passionate about what you do.

    Cons

    Top management seemed fairly vague.

    Quandoo2019-12-02

    Quandoo Response

    December 19, 2019People and Culture

    Thank you for sharing your feedback about your positive Quandoo experience! We are happy that you had a great time with us and we look forward to keeping in touch with you in the future. For this and if you would like to refer a potential new employee to us, you can always contact us at: peopleandculture@quandoo.com. All the best for your future endeavours, Your Quandoo Team

    Continue reading
  3. Helpful (1)

    "Good place but too many changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Annon in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Quandoo full-time for less than a year

    Pros

    A very exciting brand with lots of creative minds.

    Cons

    Too many changes have people acting out of character and worried about themselves. Product needs focus

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    Quandoo2019-11-29
  4. Helpful (4)

    "Devops @ Quandoo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Devops 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Quandoo full-time for more than 3 years

    Pros

    Great management Team of professionals Great work-life balance

    Cons

    Open-space can get too loud Language policy

    Quandoo2019-10-21

    Quandoo Response

    December 5, 2019People and Culture

    Thank you for sharing your feedback. We’re thrilled to hear that you are enjoying your time at Quandoo and we hope you continue to learn and develop your skills with us in the future. If you have any questions or suggestions, please don't hesitate to pop up in our office or contact us via peopleandculture@quandoo.com. Thanks again, Your Quandoo Team

    Continue reading
  5. Helpful (4)

    "Lost what made it a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Berlin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Quandoo full-time for more than 3 years

    Pros

    - Salaries are getting quite good - At the time, amazing team and culture, but don't really feel it anymore - Some projects are interesting - Work-life balance

    Cons

    - Not enough work or motivation - it feels that no one really cares - Leadership turnover - I don't see how the company can perform when the management team is changing all the time - Overall turnover, was already quite high at the time but now Quandoo really struggle to keep its employees

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    Quandoo2019-10-16

    Quandoo Response

    December 5, 2019People and Culture

    Thank you for sharing feedback regarding your time at Quandoo. As an innovative company, we take all constructive feedback on board as it helps us to grow and create a better working environment. We would like to discuss your experience with you personally. If this is something you’d be interested in, please contact us at: peopleandculture@quandoo.com Thanks again, Your Quandoo Team

    Continue reading
  6. Helpful (9)

    "Welcome to hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product in Berlin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quandoo full-time for more than a year

    Pros

    - there are good people at your peer-level who are amazing to work with everyday (emphasis on the peer-level, see below cons for management) - happy hour on Friday with free food and free beer - very good home office policy

    Cons

    - high turnover in the company especially in product and tech departments, turnover is 50%, maybe more now - there have been a lot of departures in the CXO level in the last 6 months and the priorities keep changing every other month. It's very hard to understand the leadership direction and overall product vision when there are no real leaders at this company - no internal promotions structure or internal definitions of how to get promoted, it's all based on favouritism with the CTO or CPO (they would rather hire someone externally to fill a senior role rather than invest and promote their internal employees to grow with the company) - CTO and CPO couldn't communicate if their lives depended on it, they are known to be very sneaky when they communicate top-down to their people, basically they withhold information on purpose and use their people as pawns to be messengers in political games - very toxic politics at the upper management level that trickle down to teams in a bad way such as making decisions without considering others - You should read the reviews on TrustPilot about Quandoo because all the negative ones are very on point. The B2C and B2B platform are jokes, nobody cares about the users and when the users have bad experiences, it falls on deaf ears. - Quandoo only cares about a select few high-profile restaurant clients and the platform ends up being a very sales-driven product. The sales team has free rein to give promises of building product features to acquire or retain restaurant clients. Then the sales and product teams never communicate these contractual obligations to anyone in tech before they sign the contract. Deadlines have continuously been delayed due to the lack of communication from these teams - if anyone is an undesirable employee for upper management and this employee has passed their probation so it's hard to fire them, it is a known tactic from upper management to push these people out of their teams/projects and bore them to the point that they resign eventually - There are some managers who belittle you in front of others and you are expected to just take it. HR will do nothing to help you if you report it. Bullying and harassment have only been defined as offences because only recently has the company created a Code of Conduct - People are afraid to speak out because of the bad culture at the company where people are favoured over others, so the repercussions are demoralising

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    Quandoo2019-11-19

    Quandoo Response

    December 5, 2019People and Culture

    Thank you for sharing your feedback. We’re sorry to hear that you did not have a positive experience. We strive to have a culture of openness and integrity and our highest priority is to ensure our employees feel safe, secure and valued in the workplace. In saying that, we would like to discuss several of the points you made in person as we do not share the same opinion. If this is something you’d be interested in, please contact us at: peopleandculture@quandoo.com We wish you all the best for the future!

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  7. "Over casual badly managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quandoo full-time for less than a year

    Pros

    You get to dress down

    Cons

    Managed via WhatsApp, constant messages which are totally irrelevant messaged like the whole sales team saying morning Happy with aggressive sales people encourage you to be pushing and bully people into buying Lie to customers to get what they want. HR are beyond a joke honestly never met some one so unprofessional and arrogant

    Quandoo2019-11-26

    Quandoo Response

    December 5, 2019People and Culture

    Thank you for sharing your feedback. We’re sorry to hear that you did not have a positive experience. We strive to have a culture of openness and integrity and our highest priority is to ensure our employees feel safe, secure and valued in the workplace. In saying that, we would like to discuss several of the points you made in person as we do not share the same opinion. If this is something you’d be interested in, please contact us at: peopleandculture@quandoo.com We wish you all the best for the future!

    Continue reading
  8. Helpful (4)

    "Great for starting, but not for growth (or anything else)."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous 
    Doesn't Recommend
    Negative Outlook

    I worked at Quandoo full-time for more than a year

    Pros

    - Good work/life balance with flexible hours and home office policies (depending on which department you end up in, as well as your reporting manager) - Good corporate benefits and gym discounts - Nice, central location with great options for lunch - Great Friday Qweekends with beers and pizza - Some really great, friendly people to work with (unfortunately, not many stay for too long because of the company's problems) - Good place for initial (entry level) work experience

    Cons

    - No proper structure within the company and teams - No proper communication between teams in departments - Managers on paper with no skills to back up the titles i.e: managers of nothing - Mid level employees may know more than their managers in certain teams - Lack of professionalism - personal feelings are always involved - No opportunities for any professional progress or growth - Lack of any real strategy and clarity (endless loop of a information scavenger hunt) - Severe discrepancies between salaries in different departments - No set boundaries for promotions, salary raises or role expectations - No appreciation of hard work (unless you're in the few teams that receive bonuses) - No equal H/O days across all departments and teams - Frustrating and negative work environment with unprofessional managers

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    Quandoo2019-09-26

    Quandoo Response

    September 30, 2019People and Culture

    Thank you for sharing feedback regarding your time at Quandoo. We’re sorry to hear that you did not have a positive experience. As an innovative company, we take all constructive feedback on board as it helps us to grow and create a better working environment. We would like to discuss your experience with you personally. If this is something you’d be interested in, please contact us at: peopleandculture@quandoo.com We wish you all the best for the future! Your Quandoo-Team

    Continue reading
  9. Helpful (2)

    "Great company, brilliant future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Nan in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quandoo full-time for less than a year

    Pros

    Great company, under the support of "Recruit" (parent company) the future is quite brilliant. ✅Smart people ✅Very flexible work arrangements ✅Nice office in a very trendy area of Berlin ✅Good challenges ✅There is room to grow in your position ✅Support from managers and other departments ✅Little friction relative to the size of the company ✅Great get-together events (they flew the entire company to Spain!) ✅Proven product. Not working anymore in the future unicorn, the future blockchain or the future game-changing business. There are real Quandoo users and a real business model.

    Cons

    ❌A bit noisy at times ❌Growing very fast ❌Hiring is not fast enough ❌Communication can be improved to keep up with growing fast

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    Quandoo2019-08-20

    Quandoo Response

    August 21, 2019People & Culture

    Thank you for sharing your feedback. We’re thrilled to hear that you are enjoying your time at Quandoo and we hope you continue to learn and develop your skills with us in the future. If you have any questions or suggestions, please don't hesitate to pop up in our office or contact us via peopleandculture@quandoo.com. Thanks again, Your Quandoo Team

    Continue reading
  10. Helpful (1)

    "Worst company ever! Stay away from it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Quandoo full-time for more than a year

    Pros

    Restaurants owners might give you good food to eat from time to time! Colleagues were kind and young.

    Cons

    Bad salary. The commission was totally unmotivating. Had to travel around your country to meet clients. I always had angry clients saying that Quandoo did not bring them any customers. The product itself is not a great invention-why would you limit your choices when choosing a restaurant to dine in!? Why can't I call the restaurant and book?

    Quandoo2019-09-06

    Quandoo Response

    September 9, 2019People and Culture

    Thank you for sharing feedback regarding your time at Quandoo. We’re sorry to hear that you did not have a positive experience. As an innovative company, we take all constructive feedback on board as it helps us to grow and create a better working environment. We would like to discuss your experience with you personally. If this is something you’d be interested in, please contact us at: peopleandculture@quandoo.com We wish you all the best for the future! Your Quandoo-Team

    Continue reading
Found 129 reviews