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Quartet Health

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Quartet Health Reviews

Updated Sep 15, 2023

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Found 150 of over 159 reviews
2.3
22% Recommend to a Friend
Quartet Health CEO Christina Mainelli
0% Approve of CEO

Found 150 of over 159 reviews

2.3
22%
Recommend to a Friend
0%
Approve of CEO
Quartet Health CEO Christina Mainelli
Christina Mainelli
6 Ratings

What people are saying about Quartet Health

Tech

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "great people pushing for increased diversity and education within the company.(in 23 reviews)
  • "Good benefits and reimbursements(in 11 reviews)
  • "Paid $30/hr and culture was amazing.(in 10 reviews)
  • "It's feeling like the company we all came here to be a part of to achieve a truly meaningful mission to impact people's lives positively.(in 8 reviews)
  • "I gave the company two points because my coworkers are awesome and the mission keeps us going.(in 7 reviews)
Cons

Ratings by Demographics

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This rating reflects the overall rating of Quartet Health and is not affected by filters.

    1. 5.0
      May 23, 2023
      Anonymous Employee
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great people - Great opportunity for growth

      Cons

      It's not a good place for you if you can't adapt to change.

      1. 2.0
        Aug 10, 2023
        Care Navigator
        Former Employee, more than 3 years
        Recommend
        CEO Approval
        Business Outlook

        Pros

        -Remote work -Coworkers (incredible talent here) -Opportunity to directly improve outcomes for some patients

        Cons

        -Limited to no opportunities for growth and development -Lack of transparency from leadership (even when they say that this is something they are working on) -Complete shift of company priorities to care delivery with no phase out plan for care connections -Regular abrupt layoffs

        9
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        1. 1.0
          Aug 14, 2023
          Care Navigator
          Former Employee, more than 1 year
          New York, NY
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Remote. Paid Holidays. Friendly Co-workers.

          Cons

          Here we go again, another round of unexpected lay offs. This company does not care about patients let alone employees. It’s all about money because they know they are going downhill. The CEOs, upper management and HR completely blindsided everyone else. The way they treated us when they did the lay offs last week was unbelievable, we weren’t given the opportunity to even say goodbye to co-workers who we’ve worked with for years! I truly feel like this company will no longer be around in a year. They are running out of money. Do yourself a favor and run far away from this place.

          8
          1. 1.0
            Aug 30, 2023
            Care Navigator
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Coworkers-not including management (that’s a given, I know)

            Cons

            Everything. Quite possibly the WORST COMPANY in the health tech space and the worst company I’ve ever worked for. Unexpected lay offs. No explanation. Not a care in the world. Their crappy reviews were even brought up to management and they just stated that they were received from disgruntled employees. Yeah… okay. Do not work for this company. Horrid. Just absolutely horrid.

            2
            1. 2.0
              Sep 15, 2023
              Senior Customer Success Manager (CSM)
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great employees, admirable mission. The people I worked with were all wonderful and thoughtful.

              Cons

              Leadership seems reactionary and failure to commit to a single business strategy has led to several rounds of layoffs.

              1
              1. 1.0
                Jan 15, 2023
                Care Navigation
                Former Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                My coworkers and remote job.

                Cons

                This company is inevitably sinking and no one wants to admit it. The management of the care navigation team is absolutely horrible. The managers have one way meetings and don’t allow care navigators or care support specialists to have voices. The team members are not allowed to ask questions during meetings and are told that if they do have questions to please go to their managers in their one-on-one meetings in private. Meanwhile, all of the Care navigation members talk crap about the managers in private slack groups. The morale of the team is incredibly low, the turnover rate is extremely high, and the managers “have no idea why.” When I started with quartet, the benefits were amazing and the morale of the team was high. But, gradually, the benefits have been taken away from the care navigation team and the work life balance absolutely sucks. Oh, but don’t worry, Care navigation managers get to keep their unlimited PTO, salaried wages, and great benefits. It’s in anyone and everyone’s best interest to avoid this sinking ship of a company. They have a great mission but they do an absolutely horrible job of executing it to patients in need of mental health services. Also, the cost of living has gone up and there’s been an increase in job responsibilities for the care navigation team, yet no increase in salary. If you’re looking for a job, look elsewhere. Trust me.

                11
                1. 3.0
                  Sep 2, 2023
                  Tech Team
                  Former Employee
                  New York, NY
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Pay is great and more than industry standards

                  Cons

                  A lot of changes in short periods of time

                  1. 3.0
                    Aug 14, 2023
                    Senior Security Engineer
                    Former Employee, more than 1 year
                    New York, NY
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Small company benefits - access to leadership, voice heard across org

                    Cons

                    Company is not making money. 7 people in a meeting to discuss $3,000 yearly charge.

                    3
                    1. 1.0
                      Jul 11, 2023
                      Care Navigator
                      Former Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Remote work place Other teammates

                      Cons

                      Constantly micromanaged, like at an incredible rate you couldn’t even imagine. Managers must just sit there and refresh their dashboards all day to see what they can message you about to met one metric or another. The only thing that matters is numbers and metrics. Not you, not the patients, nothing else. Benefits used to be great and got worse over time. I’m actually not even sure how this company is still afloat given a lack of proper execution amid a great vision.

                      2
                      1. 1.0
                        Feb 7, 2023
                        Anonymous Employee
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        There are no pros anymore. If zero stars were an option I would’ve chose it.

                        Cons

                        WOW. Because WOW is the only reaction to how hypocritical this company is. They do not care about the mental health of their employees. To prove how heartless they are, during another round of layoffs they laid off an employee who is nine months pregnant! By the time she is due she won’t even be covered under health insurance anymore! I wonder how management would feel if they were in her shoes. Heartless and hypocritical are the only words I have for this company and everyone sitting in management. This is NOT the Quartet it used to be. The vision is blurred, most of the talent has left or been laid off and they do not care about patients who are not contracted with insurances Quartet makes money off of.

                        28
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                      Quartet Health Reviews FAQs

                      Quartet Health has an overall rating of 2.3 out of 5, based on over 159 reviews left anonymously by employees. 22% of employees would recommend working at Quartet Health to a friend and 17% have a positive outlook for the business. This rating has decreased by -22% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Quartet Health employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Quartet Health. This rating has decreased by -19% over the last 12 months.

                      22% of Quartet Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Quartet Health 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.1 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Quartet Health to be career development, senior leadership, benefits and the cons to be MISSING VALUE.

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                      Glassdoor has 159 Quartet Health reviews submitted anonymously by Quartet Health employees. Read employee reviews and ratings on Glassdoor to decide if Quartet Health is right for you.