Quatrro Mortgage Solutions Reviews | Glassdoor

Quatrro Mortgage Solutions Reviews

Updated May 16, 2017
22 reviews

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22 Employee Reviews

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  1. "Avoid Working Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    They offer a decent vacation package and SOME of the benefits they offer are decent. Depending on your position you can earn a decent living. Not much else to say that could be nice

    Cons

    Management is a joke! They hire and fire people constantly, and management looks for the most ridiculous reasons to let people go. They burn through admins, HR, and processors like crazy. The managers that were in charge while I was employed with them were foul mouthed, insensitive to much of what happens with the employees, overpaid, and under performing.

    The company's main purpose is to move as much of their operation overseas to India as they can. They use the US employees to teach their counterparts in India how to do their job, and once they are trained they release the US version of their employees for the cheaper overseas one. From what I can tell from the pictures of parties, office events and the like that happen out of their India locations that was shared through e-mail, it seems like they do fun things with those employees. If you work in the US though, you really don't see any of that. There is so much more that I experienced while working there, but it's too much to type. Trust me though, avoid working here unless it's your last option.

    Advice to Management

    Listen to your employees! If they are all complaining about your management team, than perhaps you have an issue that needs to be addressed. Train your managers to work with the employees, how to communicate, how to address difficult situations, etc. As a whole, your management team is severely under trained. I personally knew of 7 employees that have quit due to this issue. I know you don't really care about the US employees, but couldn't you at least pretend like you do until you take all their jobs away?


  2. Helpful (1)

    "Quatrro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Current Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Quatrro Mortgage Solutions full-time (More than 3 years)

    Pros

    Salary on time, Both side cab

    Cons

    No Growth, No hike only 6&7 percent of total ctc in annual review, Worst management, PF's employer contribution include in your package it mean Total CTC - Your PF contribution + Employer's contribution included in your ctc. Worst company

    Advice to Management

    Raman Roy should review all thing like management style of manager's, Salary hike, Job security. etc

  3. "My experience is one of excitement, yet caution with this company."

    StarStarStarStarStar
    Current Employee - Underwriter in Burlingame, CA
    Current Employee - Underwriter in Burlingame, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Quatrro Mortgage Solutions full-time (More than a year)

    Pros

    The ability to work remote with a young child at home and the compensation meets the industry standards.

    Cons

    Sales personnel that generate the business have no mortgage experience or knowledge.

    Advice to Management

    Hire Sales people that know the industry to bring the business in.


  4. "Worst transport and canteen services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Thane (India)
    Current Employee - Underwriter in Thane (India)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Quatrro Mortgage Solutions full-time (More than a year)

    Pros

    Good work profile
    Mortgage growth industry

    Cons

    Need to wait for all cab employees till they come sometimes waiting for 2hrs..
    No canteen of company (they have a common canteen in parking area which is unhygienic)
    No night allowance
    No ot
    No travel allowance

    Advice to Management

    Improve transport boundaries so that 9hrs shift is not converted to 13hrs shift.. we should not force to wait for every ppl..

    Have a good canteen atleast so we can eat something hygienic


  5. "i am working as mortgage associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    zero work pressure is here

    Cons

    U can learn but can't grow

    Advice to Management

    Just think about employee


  6. "Good Training In Mortagage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Gurgaon, Haryana (India)
    Former Employee - Associate in Gurgaon, Haryana (India)
    Recommends
    Negative Outlook

    Pros

    Good Training Structure,Good Trainer.
    Salary is processed in time
    Paid more for overtimes.
    HR are good.
    HR are good.
    HR are good.
    HR are good.

    Cons

    Cons of BPO.
    If Process has gone you will we shifted to a new process.

    Advice to Management

    Salary structure to be made more lucrative


  7. "Not that much good. Internal politics are high!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Senior Associate in Chennai (India)
    Current Employee - Mortgage Senior Associate in Chennai (India)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Quatrro Mortgage Solutions full-time (More than a year)

    Pros

    A great place to work if the politics were not there.

    Cons

    Supervisors are concerned only about work and not about employee safety. Bias and internal politics are high.

    Advice to Management

    Kindly make necessary steps to ban the internal politics.

  8. "Quatrro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Support and Management and training

    Cons

    Marketing and Advertising and industry visibility

    Advice to Management

    Need more compliance services for banking sector


  9. "CULTURE SHOCK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Satisfactory guidance and support from immediate supervisors without micro-management
    Human Resources readily available for consultation regarding benefits and feedback

    Cons

    Disconnect between onshore and offshore client face communication.
    Need Reps and Warrants for mortgage loan fulfillment services
    Expensive onshore pricing...unless 100% offshore for mortgage services

    Advice to Management

    Invest in insurance for banking client loan fulfillment services.
    Offer flexible payment options with more customized options for each banking client
    NMLS licensing requirements


  10. "Experience at Quatrro in the first few days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    very friendly, approachable seniors, transparent communication

    Cons

    HR department definitely needs to be more organized and accountable, rest of the departments too need better exposure to external training standards


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