Quatrro Reviews | Glassdoor

Quatrro Reviews

Updated September 11, 2017
83 reviews

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2.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Quatrro Chairman & Managing Director Raman Roy
Raman Roy
56 Ratings

83 Employee Reviews

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Pros
  • good working environment and cooperative senior management (in 6 reviews)

  • great work life balance in this company (in 2 reviews)

Cons
  • Bad infrastructure and transport and cafeteria too (in 5 reviews)

  • Rotational shifts, No Indian or American Holidays in some process (Risk), lot of manual working, things not streamlined, people not professional at all (in 4 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Positive Outlook

    I have been working at Quatrro full-time (More than 3 years)

    Pros

    Good communication from top down to employees. Dedicated leadership team that works hard to ensure they create a positive work environment. Company seems to care about it's employees.

    Cons

    Need to hire more people in the Atlanta team.

    Advice to Management

    Continue to listen to employee feedback. There have been some great initiatives rolled out because of this.


  2. "Management Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Management highly supportive by providing on going sales guidance, training, and account follow up. Company very generous with time and financial compensation for travel and hotel accommodations. Collaborative team environment from both onshore and offshore sales team and subject matter experts.

    Cons

    Need to provide Reps and Warrants for client side mortgage services. Health benefits expensive.

    Advice to Management

    Need to acclimate mortgage culture differentiation between onshore and offshore communication. Could provide better customization for each banking client's underwriting and loan processing protocol. May be beneficial to provide more flexible pricing options.

  3. Helpful (3)

    "Blame Game"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quatrro full-time (More than 3 years)

    Pros

    Nobody is ever in the office so you can set your own schedule.

    Cons

    Nothing is organized
    If something goes wrong the highest level people in the US look who they can blame and fire
    Nobody follows through with evaluations or correcting pay problems

    Advice to Management

    If nobody is able to do their job right and people are leaving without giving notice you should put new people in charge


  4. "US employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quatrro full-time

    Pros

    Room for advancement, Flexible Schedule.

    Cons

    Too many leadership role changes throughout years. Constant new vision.

    Advice to Management

    Role out less projects/initiatives at once.


  5. Helpful (2)

    "Don't risk it! Much better employers out there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quatrro full-time

    Pros

    Hard to think of any

    Cons

    Inexperienced operations team, focus on the wrong things, no vision, limited capital for investment, too frugal, business unit leader doesn't own his/her budget, no operational support


  6. "Loved working at Quatrro, never wanted to leave but I needed to spend time with my family."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great employees, management and staff to work with.

    Cons

    Benefits are not the best.

    Advice to Management

    Needs a better structure on employees


  7. Helpful (3)

    "Management Needs To Learn The Business Rules!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Quatrro full-time (More than a year)

    Pros

    Corporate headquarters located in India with a strong desire to succeed in the United States. US presence is extremely limited and partnership opportunities are almost non-existence. The company needs to purchase a company in the US that is already a leader to grow their presence in the United States.

    Cons

    The human resources department does not follow business protocol when speaking to current and former employees. The human resources department allows anyone within the company to provide references about former employees. The opens the company up to liability if an employees shares inappropriate information. The human resources department needs to be trained on appropriate business practices.

    Advice to Management

    Management needs training and the company should advertise aggressively in the US to grow market share and gain customers.

  8. Helpful (1)

    "Having a bad experience !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Fraud Analyst in Gurgaon, Haryana (India)
    Current Employee - Senior Fraud Analyst in Gurgaon, Haryana (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Quatrro full-time (Less than a year)

    Pros

    cab facility but their services are not good.
    Only good for fresher.

    Cons

    Poor Infrastructure
    shift timings
    Bad work environment
    Salary package is too less

    Advice to Management

    Should work on cab facility services and infrastructure.


  9. "bpo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Gurgaon, Haryana (India)
    Current Employee - Fraud Analyst in Gurgaon, Haryana (India)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Quatrro full-time (Less than a year)

    Pros

    average infrasturcture just like another bpo

    Cons

    poor payments made to the employees


  10. "Overall experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Gurgaon, Haryana (India)
    Current Employee - Fraud Analyst in Gurgaon, Haryana (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Quatrro full-time (More than a year)

    Pros

    Overall experience is good.
    Positive environment.

    Cons

    Transport facility is not good.


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