Quest Diagnostics Reviews in Madison, NJ | Glassdoor

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Quest Diagnostics Madison Reviews

Updated September 13, 2017
44 reviews

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Madison, NJ

3.4
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Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
21 Ratings

44 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Good Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, NJ
    Former Employee - Anonymous Employee in Madison, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time (More than a year)

    Pros

    Company has very employee-centric policies and generally a caring culture. Leadership has a clear vision of where they are taking the organization and have a focus on reducing waste and errors to produce accurate results for patients over 99.9% of the time. Employees have multiple avenues to be heard by leaders and the organization has multiple diversity and inclusion groups and participates in numerous charity organizations.

    Cons

    Every process is highly engineered, which is great for patients and providers, but the exacting standards and tight controls may be difficult for some to adapt to. Salaries are average for the industry, but bonus payments have been below average as the company seeks to control expenses to meet Wall Street expectations. Limited opportunities for advancement in "corporate functions" roles unless you're willing to relocate or live/work in Madison, NJ.

    Advice to Management

    While the company has great policies and programs for employees, sometimes this gets lost as there is a perception that shareholders come first. Shift the focus to driving employee engagement and let the employees (continue to) produce shareholder value.


  2. "Regional Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madison, NJ
    Current Employee - Anonymous Employee in Madison, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time (Less than a year)

    Pros

    People, Career Opportunities, Leadership, Industry and Stability

    Cons

    Bonus/Compensation Maintenance
    Over saturation of the market

    Advice to Management

    Continue to bring cutting edge testing to the market.

  3. Helpful (1)

    "A Lack of Development/Advancement Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Madison, NJ
    Current Employee - Finance Manager in Madison, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (Less than a year)

    Pros

    The company has done relatively well in recent years.

    Cons

    In the finance org there is a grand canyon sized gap between how senior leaders think advancement/development works and how it actually does. The stated goal is for a talent pipeline to fill Regional Finance Director (Divisional CFO) roles but there are literally no avenues to move from Manager to Director.

    Advice to Management

    Actually analyze how your talent pipeline is performing with data. Stop getting defensive every time someone brings up the realities on the ground.


  4. "QMS project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Qms Project Manager in Madison, NJ
    Current Employee - Qms Project Manager in Madison, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time (More than 3 years)

    Pros

    Great benefits, flexible working conditions. Not a lot of travel work with forward thinking individuals. Company invests in employees. People are generally respectful

    Cons

    Difficult to advance. Consistent re-org makes it difficult to advance. Directors do not have project management training making it difficult to form sponsor driven initiative


  5. "Pre-Analytical1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, NJ
    Former Employee - Anonymous Employee in Madison, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Diagnostics full-time (More than a year)

    Pros

    great benefits and good pay

    Cons

    too much micro managing and favoritism


  6. "Lab tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre Sort in Madison, NJ
    Former Employee - Pre Sort in Madison, NJ
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Quest Diagnostics full-time (More than a year)

    Pros

    We all get together and have brith party for the co-worker​s

    Cons

    No over time,and little to no rises


  7. "Dynamic Quest!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern Analyst in Madison, NJ
    Current Intern - Intern Analyst in Madison, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics as an intern (More than a year)

    Pros

    -great work culture
    -welcoming people
    -hub of ideas
    -idea sharing encouraged
    -professional work ethic

    Cons

    -can get pressurizing at times
    -you have to be a one-man army sometimes

  8. "Healthcare Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Madison, NJ
    Former Intern - Intern in Madison, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Quest Diagnostics as an intern (More than a year)

    Pros

    Great people and exposure to various levels of management throughout the organization. Depending on the organization you are aligned to as an intern, you will have incredible opportunities to get exposure to different areas of the diagnostic business.

    Cons

    The organization has very low/limited young talent throughout the organization, considering the amount of disruption and innovation happening in the healthcare sector.

    Advice to Management

    Develop a rotation program and recruit young talent to bring new ideas and foster innovation throughout all levels of your organization. Provide more exposure to senior level management by conducting office hour sessions (virtually and in person) to hear directly from front line employees working in the trenches.


  9. "Giid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level II Phlebotomist in Madison, NJ
    Former Employee - Level II Phlebotomist in Madison, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time (More than 5 years)

    Pros

    Tought me alot and company was nice to wrk for. Good benf.

    Cons

    Not alot if advansment. Ir raises. And theere time off isnt cool


  10. "Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analytics in Madison, NJ
    Current Employee - Data Analytics in Madison, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than 10 years)

    Pros

    good company to work for

    Cons

    career development and promotional achievements


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