Quest Diagnostics Reviews | Glassdoor

Quest Diagnostics Reviews

Updated March 25, 2019
2,009 reviews

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3.3
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Quest Diagnostics Chairman, President and CEO Steve Rusckowski
Steve Rusckowski
822 Ratings

Employee Reviews

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Pros
Cons
  • "This can impact work/life balance" (in 42 reviews)

  • "Very little room for advancement and work is very factory like, high throughput, constant pressure to meet turn around time" (in 30 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (15)

    "Great benefits hours and supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician, Specimen Processor II in Tampa, FL
    Former Employee - Technician, Specimen Processor II in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time (More than a year)

    Pros

    Family atmosphere, camraderie and teamwork. Great understanding supervisor who had an open door policy. Was able to talk to her about anything. Helpful co-workers who took the time to explain and train. Had special activities where supervisor who used her own money to pay for food for everyone.

    Cons

    None. cannot think of anything that would be considered a con.

    Advice to Management

    No advice needed. Keep doing what you're doing.


  2. "PST II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PSTII in Houston, TX
    Former Employee - PSTII in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time (More than 3 years)

    Pros

    Position allows job security

    Cons

    Diversity,nothing is left private

    Advice to Management

    Have a private open door policy

  3. "Super float"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist III in Dallas, TX
    Current Employee - Phlebotomist III in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time (More than 8 years)

    Pros

    Good benefits, 401k, tuition reimbursement, health, vision, dental insurance, basic life insurance, Yearly Company bonuses, company scrubs provided, PTO, employee discounts on companies like verizon, met life and other s, option to buy on purchasing power store, payments are automatically deducted from your paycheck. If you float like i do you also get a work phone, paid mielage and depending on how far you travel you get paid drive time too.

    Cons

    Large Corporation mind set, no time to take off, because they are always to short staffed, they over work you, then expect you to just take extra lunch the next dah so that they don't have to pay you overtime. Depending on the supervisor you get, the first one I had for 8 years was completely unfair, she was over working me and underpaying me the whole time, I didn't find out until, one of the temps told me they were hired making almost a dollar more per hour than me after being there 8 years!!! Luckily I found a different supervisor to transfer to and he is amazing!

    Advice to Management

    Me advice to management, watch uour supervisors, make sure they are treating every employee fairly and not playing favoritism. You have good employees, open your eyes and appreciate those who do work! Get rid of some of the lazy people you have!


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laboratory Supervisor
    Current Employee - Laboratory Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than 5 years)

    Pros

    Excellent health benefits and stock options.

    Cons

    To move up one must be willing to relocate


  5. "Nothing upwards or downwards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teleunderwriting Risk Interviewer in San Diego, CA
    Former Employee - Teleunderwriting Risk Interviewer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time (More than a year)

    Pros

    Steady work
    Goals clearly established
    Pleasant Work Environment

    Cons

    No meaningful advancement within position
    No creativity or personality needed.

    Advice to Management

    If your metrics, goals and policies are set by Corporate HQ, then they didn't let you have any power in the office, so don't tell workers that you are the boss.


  6. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech
    Current Employee - Tech
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than 8 years)

    Pros

    Great benefits and plus the bonus

    Cons

    The cafeteria is not that great


  7. "A good company to work for that typically treats its employees with dignity and respect."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Integration Engineer in Mason, OH
    Former Employee - Integration Engineer in Mason, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time (More than 5 years)

    Pros

    Good benefits, average pay, good job to life work balance with reasonably flexible work schedule and corporate management communicates well with employees.

    Cons

    Facing large challenges to healthcare overall with regard to regulations and government adjustments to costs payouts. Real advancement, eg. "Senior" was not permitted nor entertained by mid-level managers. Perhaps just too much of an 'good ole boy/good ole girl' network in place versus looking at the real accomplishments/efforts/potential of employees.

    Advice to Management

    Greater value should be given to the loyalty and contributions made by long term domestic employees over the short term benefits to be had from offshore workers and overseas staffing. If advancement goals voiced by employees are not being permitted, the real reasons for such should be noted in performance reviews. Before taking on new business by cutting margins 'to the bone', one should consider the overall effects to the bottom line so as to avoid unnecessary employee cutbacks (as what I experienced as part of the recent "lottery"). Thanks to Quest for the overall opportunity and training received and best wishes for the future. I would work for Quest again if another reasonable opportunity presented itself. Quest will continue to succeed as it is a company that has a serious mission statement and cares for it customers and employees overall. Businesses are like families and people in general though and difficult times (even if sometimes a result of mistakes in judegment) call for difficult decisions (cutbacks) to be made.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than 8 years)

    Pros

    Extremely diverse environment with opportunity abound. Close knit community of people with multiple lines of business to explore.

    Cons

    Location of the Lenexa office is a bit of a drive for most people.


  9. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time (More than 8 years)

    Pros

    great people working in the ranks and great benefits

    Cons

    concern about bottom line - do not care about employees.
    Qtr to Qtr starategy

    Advice to Management

    focus on long tern and growth of company not QTR reports


  10. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time (More than 5 years)

    Pros

    Good benefits, good leadership. Growing business

    Cons

    Little room for growth. Poor communication