Quest Diagnostics Reviews | Glassdoor

Quest Diagnostics Reviews

Updated December 12, 2017
514 reviews

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3.0
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Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
161 Ratings

514 Employee Reviews

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More Pros and Cons

  1. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specimen Technician III in Marlborough, MA
    Current Employee - Specimen Technician III in Marlborough, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time (More than 3 years)

    Pros

    Good management overall except Processing

    Cons

    Little room for growth and tedious processes.

    Advice to Management

    To Processing, don't micromanage.


  2. "Forensic Scientist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time

    Pros

    Enjoyed working with my team

    Cons

    Overtime hours and inflexible schedule

  3. "Mixed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time

    Pros

    Good benefits, generally very smart, nice people to work with

    Cons

    your experience in this large company depends on your manager and department agenda.


  4. "Poor Management, Lack of Advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time

    Pros

    Flexible Scheduling
    Some opportunity for OT
    Potential for annual bonus

    Cons

    Unprofessional and toxic atmosphere
    Clueless management
    Employee input not valued
    Poor raises
    Very little advancement potential, if any
    Pushed to perform the jobs of three people with zero extra compensation

    Advice to Management

    Nothing. You don't listen anyway.


  5. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claim Development in Norristown, PA
    Former Employee - Claim Development in Norristown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time (More than 5 years)

    Pros

    Good Company, great working atmosphere

    Cons

    No room for growth, pay okay


  6. "So so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lenexa, KS
    Former Employee - Anonymous Employee in Lenexa, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Diagnostics full-time

    Pros

    Best reasons, Schedule can be chosen. Ability to build rapport with clients

    Cons

    Training staff was misguided, not same material was taught for same region. Material not up to date. Supervisors and Managers only advanced who they like and not by skill. Pay is awful, low for medical field. Get a second job if hired. High turn over at 95th Renner Lenexa Ks location.

    Advice to Management

    Treat subs better, stop lying and do what you say. Increase pay by 25% and hire qualified people not mass hirings to see who sticks to wall.


  7. "Medical Technologist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time

    Pros

    A Salary is provided with the job

    Cons

    Poor supervision and disorganized schedules

  8. "Pros/Cons"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time

    Pros

    At the time, there was a lot of opportunity for overtime. It was nice to work a lot since I didn't have any outside commitments.

    Cons

    The workload was overwhelming and I often felt like top-tier management was not clearly organized. This led to very last minute switches etc.


  9. "Phlebotomist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist in West Valley City, UT
    Current Employee - Phlebotomist in West Valley City, UT

    I have been working at Quest Diagnostics full-time (More than 5 years)

    Pros

    Amazing benefits, and advancement opportunities.

    Cons

    Communication is lacking, training in SOPs is minimal

    Advice to Management

    Clearer guidelines


  10. "Phlebotomist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist
    Current Employee - Phlebotomist

    I have been working at Quest Diagnostics full-time (More than a year)

    Pros

    Health insurance
    Work environment

    Cons

    Small pay increases
    Pay
    High work expectation


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