Quest Diagnostics Reviews | Glassdoor

Quest Diagnostics Reviews

Updated March 24, 2017
1,374 reviews

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Full-time Part-time

3.2
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Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
509 Ratings

1,374 Employee Reviews

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Pros
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More Pros and Cons

  1. "Customer Service / QC Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Baltimore, MD
    Current Employee - Customer Service Specialist in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time (More than 10 years)

    Pros

    To help the customers bills get paid on time.

    Cons

    Traffic getting to & from work.

    Advice to Management

    A fast learner, love to resolve issues to keep from escalating, and have been working in customer service for more than 25plus years.


  2. "Nice Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Print Clerk in Halethorpe, MD
    Former Employee - Print Clerk in Halethorpe, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Quest Diagnostics full-time (More than a year)

    Pros

    I enjoyed the 6 am start time. The work flow was constant an pretty easy. My Supervisor was cool and all of co-workers were nice.

    Cons

    The starting paid was low and the health benefits were not the greatest.

    Advice to Management

    The management team keep up the good work.


  3. "Good comapny"

    Star Star Star Star Star
    • Comp & Benefits
    Current Employee - Cls
    Current Employee - Cls

    I have been working at Quest Diagnostics full-time (More than 3 years)

    Pros

    Good salary and good benefits

    Cons

    Inside politics with managers and supervisors.


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  5. "Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time

    Pros

    Great place to work and great people

    Cons

    It's always busy but busy is good


  6. "Lab Associate I/II- Cytogenetics Department"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time

    Pros

    great working environment
    clean working space
    friendly co-workers

    Cons

    i didn't have any cons


  7. "Creative thinkers not particularly welcome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Southwest, PA
    Current Employee - Sales Director in Southwest, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than 8 years)

    Pros

    Large company with opportunity for cross functional experiences. Good exposure to several aspects of healthcare. If you can fit into the existing culture you will get good peer support to grow professionally.

    Cons

    Stale culture that is slow to market and resistant to change. Most leadership teams not open to questions or thinking outside of the box. Core business focus of routine clinical testing prevents adaptation to changing market of personalized medicine.

    Advice to Management

    New leaders from outside the company can bring new blood needed to grow


  8. "Route Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Quest Diagnostics full-time

    Pros

    Laid back environment. As long as you get the work done safely and timely you won't have any problems.

    Cons

    Changes occur frequently in the department.


  9. "Just fine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Diagnostics full-time

    Pros

    Fine Company to work with

    Cons

    Missing some administrative professionalism


  10. "I did my phlebotomy externship at Quest and my mentor as well as the rest of the staff were really nice and respectful"

    Star Star Star Star Star
    Former Employee - Phlebotomy Extern in Clovis, CA
    Former Employee - Phlebotomy Extern in Clovis, CA
    Recommends

    I worked at Quest Diagnostics part-time

    Pros

    It is a great place to train in , you gain a lot of experience because they have so many patients coming in especially in the mornings.

    Cons

    It does tend to get a little slower later throughout the day and they don't let you use butterflies as a beginner.


  11. "driver position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time (More than a year)

    Pros

    good company to work for and great hours.

    Cons

    Pay is just ok not a company to make a living working for.



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