Quest Diagnostics Reviews | Glassdoor

Quest Diagnostics Reviews

Updated October 17, 2017
1,556 reviews

Filter

Filter

Full-timePart-time

1,556 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Specimen Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time

    Pros

    Great team, amazing benefits, off on weekends, easy to understand duties, bonus possibilities.

    Cons

    If you're a morning person night shift may not be for you.

    Advice to Management

    Continue to train your employees fully so no information is left out with no willing to help


  2. Helpful (1)

    "Decent Job, Terrible Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Technician in Teterboro, NJ
    Current Employee - Implementation Technician in Teterboro, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Quest Diagnostics full-time (Less than a year)

    Pros

    Consistent hours, great co workers, good team lead, easy to call out when needed. Vacation and sick time when needed.

    Cons

    Awful upper management, changes to company frequent. Sick time is taken away when you don't want to use it. Too much on our plate.

    Advice to Management

    Stop making so many changes to our job. We have enough on our plate, when I first started working it wasn't bad , but over the year there's been hundreds of changes to how we do our job

  3. "Horrible company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cerified Phlebotomist in Shiloh, NJ
    Current Employee - Cerified Phlebotomist in Shiloh, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Quest Diagnostics part-time (More than 3 years)

    Pros

    Lies and more Lies! Human resource is not anonymous, they do not help you if you have a problem

    Cons

    None, none, none, none, none

    Advice to Management

    They should learn how to tell the truth


  4. "Phlebotomist"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Certified Phlebotomist in Washington, DC
    Current Employee - Certified Phlebotomist in Washington, DC

    I have been working at Quest Diagnostics full-time (More than 3 years)

    Pros

    The Best Reason For Working At Quest Will Be Advancement & Experience

    Cons

    Quest Diagnostics Do Not Appreciate Their Employees No Matter How Hard You Work OR How Much Of A Outstanding Job You Do They Will Never Acknowledge You

    Advice to Management

    I'm A Certified Phlebotomist I Have 15 Tears Of Experience I Have Ran A Laboratory In A Hospital Setting By Myself For 2 Years I Also Gave In Services To Nurses Obtaining Information On How To Collect Process & Ship Specimens Out To The Laboratory For Testing


  5. Helpful (1)

    "Not bad, but could be better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time

    Pros

    Most of the staff is friendly and helpful.

    Cons

    Some people contribute to the work much less than others do.

    Advice to Management

    Get rid of the people who will not contribute to the workload.


  6. "Phlebotomisst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time

    Pros

    It is one of the best place to work for, I have the best experience working there and everybody is very helpful and nice. My supervisors are great.

    Cons

    I don't see any downsides.


  7. "Phlebotomist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist II in Austin, TX
    Former Employee - Phlebotomist II in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Diagnostics part-time (More than 5 years)

    Pros

    Suzanne McAlpin, the supervisor, always had time to listen and was very empathetic of what the phlebs went through. She worked hard for us and let us know exactly who was on our side. I always knew she had y back.

    Cons

    Disorganized as hell! Not enough phlebotomist, leads or supervisors, everyone does the work of three people. You are made to feel guilty if you call out with a legit excuse. Ghetto new phlebs have made it more like CPL.

    Advice to Management

    Hire more people!!! It makes happier and loyal employees.

  8. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Pre-analytical Tech II
    Former Employee - Assistant Pre-analytical Tech II
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Diagnostics full-time (More than 8 years)

    Pros

    friendly management and co-workers.

    Cons

    long hours and mandatory ot


  9. Helpful (1)

    "Great Place to Work If You Don't Aspire to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time

    Pros

    Comprehensive benefits, great health plans, comparable pay

    Cons

    Promotions not based in merit, employee engagement investment low, training not well-rounded

    Advice to Management

    Mean what you say. If you are looking for internal talent, pursue it. Happy people don't leave jobs. They leave when they aren't feeling valued. Feeling truly valued seems to be rare in this company. A lot of higher level positions have gone to external candidates or candidates with close ties to the hiring manager. That sets a bad tone for how the company, overall, is viewed.


  10. Helpful (3)

    "Some catching up to do."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time

    Pros

    Upper management seems willing to listen, and recognize the fact that they don't necessarily have domain expertise in areas that they are heading towards.

    Cons

    Middle management is mostly incompetent, under-skilled and are playing political games to stay afloat. Some middle managers have clearly made bad hiring decisions in the past due to their severe lack in competence (it shows in the caliber of the individuals they ended up hiring).

    Advice to Management

    DO NOT hire any managers from BIG PHARMA - this is VITAL. They do nothing, have no real skills, are don't even serve as good place-holders. Hiring managers from big pharma is the worst dis-service you would do to yourself, and your company.
    Second, take a good long look at your middle managers. Get them some training, and don't simply promote them because they 'talk'. They have been mostly getting away doing nothing, but looking important in meetings - which is pretty funny.

     But I think unlike many companies, upper management does a decent job of listening to the top performers.


Showing 1,556 of 1,632 reviews
Reset Filters