Quest Diagnostics Reviews | Glassdoor

Quest Diagnostics Reviews

Updated February 22, 2017
1,348 reviews

Filter

Filter

Full-time Part-time

1,348 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. "Great opportunities, great company values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time

    Pros

    easy to believe in the products and services. Plenty of opportunity to grow within company.

    Cons

    Changes happen too slow.


  2. Helpful (1)

    "Courier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courier in Van Nuys, CA
    Former Employee - Courier in Van Nuys, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Quest Diagnostics (More than 5 years)

    Pros

    Good medical and dental Benefits

    Cons

    Lack of promotions for couriers


  3. Helpful (3)

    "A Good Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Histology Technician in Port Chester, NY
    Current Employee - Histology Technician in Port Chester, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time (More than 3 years)

    Pros

    I love Dr. Chu at Quest Diagnostics. He makes working a nice pleasantry.

    Cons

    A better pay will be greatly appreciated. I go above and beyond what is required of me. However, I am aware that someone in my department makes more money than me because he/she has more experience although his/her productivity is significantly less than mine.

    Advice to Management

    Wish management will learn a thing or two from Dr. Chu


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Need betterr management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Lead Dispatch in De Soto, KS
    Former Employee - Group Lead Dispatch in De Soto, KS
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Quest Diagnostics full-time (More than a year)

    Pros

    great place to work if the conditions are right

    Cons

    Terrible mid and upper management in logistics

    Advice to Management

    Train yourself in knowing your job, also just overall management training


  6. Helpful (5)

    "Worst decision of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specimen Processing Technician
    Former Employee - Specimen Processing Technician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Quest Diagnostics full-time (More than a year)

    Pros

    The only pros are the experience in a healthcare setting that many other labs require and the benefits are good.

    Cons

    Specimen Processing is horrible. Avoid at all cost!! Management watches you like a hawk and they make you feel incompetent. All they care about is pushing production numbers and could care less about their employees. It is a literal sweatshop. They set ridiculously high standards on the number of requisitions one should process per hour leading to mistakes. You are told to slow down to avoid certain mistakes, just to get nagged that your not hitting your daily numbers in the end. Management in this department definitely care about quantity NOT quality. Time off is impossible. You get written up for being sick three times in a week so just don't get sick ever and doctors notes are not an exception. You are REQUIRED to work overtime and some holidays because other shifts lack the staff and need coverage.

    Advice to Management

    Stop stressing out your employees so they can give the proper care patients and clients need. Set more reasonable production goals. Have a heart if someone is out sick for a few days. Perhaps take doctors notes more seriously.


  7. "Great company that continues to get better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director
    Current Employee - Executive Director
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work life balance.
    Great people to work with.
    Good career opportunities.

    Cons

    Matrix organization can dilute necessary leadership in some areas.


  8. "CLINICAL LABORATORY SCIENTIST"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cls in Canoga Park, CA
    Former Employee - Cls in Canoga Park, CA
    Recommends
    Positive Outlook

    I worked at Quest Diagnostics full-time (More than 5 years)

    Pros

    HEALTH REASONS, AND REQUESTED REDUCED HOURS. THE REQUEST WAS NOT APPROVED.

    Cons

    Long commute and traveling late at night

    Advice to Management

    None


  9. "Field Representive"

    Star Star Star Star Star
    Current Employee - Field Representative in Shady Side, MD
    Current Employee - Field Representative in Shady Side, MD

    I have been working at Quest Diagnostics full-time

    Pros

    The quality of people that you work with can be incredible.

    Cons

    There are not many downsides to being employed at this company


  10. Helpful (2)

    "Life at Quest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Quest Diagnostics full-time

    Pros

    It paid the bills and was steady until the new CEO came on board.

    Cons

    Wages paid, bonuses are lower than other employers in the area. No matter how well you perform you will always get less than a 2% annual increase. There are never any adjustments for cost of living/inflation considerations. The healthcare benefits are very expensive to the employee and the cost to use your insurance is prohibitive. You get ill, sick and you literally cannot afford to use the insurance to go to the doctor. The upper echelons of the company are so disconnected from what life is like for a normal employee that they just don't get it.

    Advice to Management

    Get on undercover boss and spend a week in the trenches. Try living on the pay you give the employees. You need to increase wages, provide a COLA tied to the annual CPI and do something about the abysmal health care coverage. For a health care company the offings provided and the cost share the employees are burdened with is shameful to say the least.


  11. "Satisfied employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than 3 years)

    Pros

    Great Company with Great Bennefits

    Cons

    A little hard to get a vacation

    Advice to Management

    None



Showing 1,348 of 1,405 reviews
Reset Filters