Quest Diagnostics Employee Reviews about "good benefits"

Pros

good benefits, and good pay

Cons

Working for other clinic. You are contracted to them.

Pros

Good benefits and pay. Teaching lab.

Cons

Management Patients lie and over exaggerate.

Advice to Management

Listen to your employees. Some are backstbbers and will lie. Stop playing favorites... Approve pto request. Patients lie.

Pros

Benefits are good, better than most for new employees. Hours are pretty steady and overtime isn't required a lot.

Cons

Management is horrible, last-minute meetings I have to be in early for, no place to park without a long walk, we definitely feel like the expendable department no one cares about. I mean it really isn't any different than most corporate jobs, but be prepared to be treated like a 5-year-old. Benefits are great, and the pay is better than most jobs that don't require a degree but it comes with few raises. Not a... whole lot of ways to move up either. A lot of people at the bottom rung with very few slots above without relocating.

Pros

Room for growth Free post-secondary education Good benefits

Cons

Sometimes you need to know someone in other to successfully promote but if your work ethic is good and your elocution in interviews are great then you should be fine.

Advice to Management

Continue being fair to ALL employees. Allow more room to advance on other areas of the Laboratory and/or business. Listen to the frontline employees more. Numbers are important but if you’ve never worked the front line in patient services, I suggest a two to three week rotation in your area PSC’s to experience first hand in what it takes to run a service center.

Pros

Good benefits Pto High tech Accepts wide variety of insurances for patients

Cons

Poor management and leadership No room for advancement Copious amount of favoritism Bosses not held accountable for their actions Company only cares about the money No one at a front desk to assist elderly patients with check in

Advice to Management

Hire site leads that don’t belittle and make their lower levels feel bad about themselves.

Pros

Decent pay. Good benefits. Free labs once a year.

Cons

I was told I over serviced customers because my average call time was too long. Huge expectations for the wages. Busy with back to back calls. No breaks at all between calls. You are expected to document and submit all forms and procedures before caller hangs up. Not easy keeping a busy doctors office staff on the line.

Advice to Management

Follow your attendance policy and enforce it on every employee. They one person maybe getting written up for being 2 minutes late or over on a break and another person doing the same or worse is not getting the same corrective action. They weed people out who are paid more to hire in people who don’t know the job that they can pay less.

Pros

Benefits are good for me and family.

Cons

3 errors you are fired

Advice to Management

Could be more Flexible.

Pros

Opportunity for growth, good benefits

Cons

Nothing that I can think of