Quest Software Reviews in Los Angeles, CA | Glassdoor

Quest Software Los Angeles Reviews

Updated September 23, 2017
53 reviews

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Los Angeles, CA Area

3.1
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Quest Software Chairman and CEO Jeff Hawn
Jeff Hawn
2 Ratings

53 Employee Reviews

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Pros
Cons
  • Not much of cons but upper management decisions are hasty (in 13 reviews)

  • We (Quest) were originally a standalone software company acquired by Dell back in 2012 to become part of Dell Software Group (in 5 reviews)

More Pros and Cons

  1. "One of my favorite employers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Executive in Aliso Viejo, CA
    Former Employee - National Account Executive in Aliso Viejo, CA
    Recommends

    I worked at Quest Software full-time (More than a year)

    Pros

    I loved my time at Quest. They have some great software products and have very competitive salary/commission plans. They encourage promoting from within, and I was promoted after a successful year in my sales position.

    Cons

    There were a couple of questionable people in upper management, but they are no longer at the company at this time.

    Quest Software Response

    Aug 25, 2017 – CHRO

    I'm so happy that you enjoyed your time at Quest and I wish you luck in your new role.

    LuAnn Johnson
    Quest Software - CHRO


  2. Helpful (9)

    "Quest was Dell’s Vietnam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Aliso Viejo, CA
    Former Employee - Middle Management in Aliso Viejo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Quest Software full-time (More than 8 years)

    Pros

    Quest was a pretty good standalone company, but the CEO & Chairman needed to leave for it to grow. They didn’t, so Dell bought it. At least Dell was good about paying share options.

    Cons

    Dell invaded Quest like the US invading Vietnam. Installed a puppet government and then destroyed it. Then pulled out declaring victory. Too weird.

    Advice to Management

    Glad you all got sacked

    Quest Software Response

    Oct 2, 2017 – CHRO

    It sounds like your feedback was intended for Dell leaders instead of the current leadership of Quest. I hope that you've found a great new role. Best of luck

  3. Helpful (2)

    "The people are everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Aliso Viejo, CA
    Current Employee - Marketing Manager in Aliso Viejo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Quest Software full-time (More than 5 years)

    Pros

    Work/life balance is exceptional.
    People are smart, friendly, and great to work with
    People stay a long time here, and when they leave -- they often come back
    Work remotely when needed is accepted
    Relaxed environment
    Career advancement is very encouraged and supported

    Cons

    Executive Management changes too often
    Direction of business shifts more often than it should
    Salary not as comparable


  4. "Senior Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Aliso Viejo, CA
    Former Employee - Senior Account Manager in Aliso Viejo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Software full-time (More than 10 years)

    Pros

    Positive team and sales support.

    Cons

    Database Performance software competition and some product flaws.

    Advice to Management

    Drop the Global Accounts approach


  5. Helpful (5)

    "Decent company but 0 job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in Aliso Viejo, CA
    Former Employee - Business Systems Analyst in Aliso Viejo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Quest Software full-time (More than a year)

    Pros

    The team I worked with was amazing. Every single person was talented and skilled at their area of expertise, and together we managed to do great things under a large amount of pressure. They had a very personal approach to interviewing and the job in general. Lots of lunch outings together as a team, that kind of thing. The benefits they offered me were better than what I had previously.

    Cons

    As mentioned in the title, there's 0 job security. Shortly after I joined the team it became clear Dell was selling Quest, and no one had indicated or disclosed that during the interview process. There was a lot of unknown up in the air, and a lot of people looking for other positions due to the uncertainty. There have been multiple rounds of layoffs, and direct management has no say in who gets laid off. As someone else mentioned, you can be absolutely killing it at your position and still be laid off. Full disclosure, I was recently laid off. My boss told me he had no say in the matter and was surprised I was on the list, that was given to him, not decided by him.

    Advice to Management

    The constant uncertainty in the air is causing a horrible morale to form among employees. If you don't do something soon, you're going to see a lot of long term employees leaving for other positions.


  6. Helpful (1)

    "senior oracle dba"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aliso Viejo, CA
    Current Employee - Anonymous Employee in Aliso Viejo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Quest Software full-time (More than 10 years)

    Pros

    it is a high tech field company

    Cons

    product line is very old and can not have a good market share

    Advice to Management

    employee is way more important than anything


  7. Helpful (2)

    "Quest Software"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Orange, CA
    Former Employee - Sales Support in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quest Software (More than 10 years)

    Pros

    Have been part of Dell for 3 years.

    Cons

    Lack of adequate support from headquarter to subsidiaries.

    Advice to Management

    Manage the company and its human assets considering the years elapsed until now.

    Quest Software Response

    May 31, 2017 – CHRO

    Thank you for taking the time to post your review on Glassdoor. We are committed to building a purposeful culture post divestiture and to creating the type of workforce where we all choose to do our... More

  8. "Contract Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Contract Recruiter in Aliso Viejo, CA
    Former Contractor - Contract Recruiter in Aliso Viejo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Software as a contractor (More than 5 years)

    Pros

    Quest was a great company to work. Great culture. Great work/life balance and flexibility.

    Cons

    It was often challenging to attract top talent without competitive compensation.

    Advice to Management

    Pay market salaries for all roles.


  9. Helpful (1)

    "It's ok, but there are better places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Support Specialist in Aliso Viejo, CA
    Former Employee - Product Support Specialist in Aliso Viejo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Quest Software full-time (More than 10 years)

    Pros

    Good work/life balance, easy to get time off if you need it. There are some good people there, made a lot of friends.

    Cons

    Raises are very low and inconsistent. Management is not always clear with direction the company is headed, and changing their minds and doing a 180 a few months later.

    Advice to Management

    Clearly identify the direction you are headed,give details, and explain why, not just a broad overview like 'were going cloud! everyone get on board!'

    Quest Software Response

    May 31, 2017 – CHRO

    I'm hoping that I can convince you to contact me at luann.johnson@quest.com so that I can learn more about the cons that you mention in your review. For example, you categorize raises as very low... More


  10. Helpful (13)

    "No culture remains and the future is bleak"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quest Software full-time (More than 5 years)

    Pros

    There really were some great, talented people working at the company before the Dell acquisition and while we operating as part of Dell Software Group. The products were a bit stale, but there was line of sight to revamping quite a bit of the portfolio which was promising.

    Cons

    As soon as private equity purchased Dell Software and broke out Quest as a separate company, it went down the drain quickly. They ultimately lied to all employees around what the strategy while the true game plan was to fully take advantage of us all. I guess it was all part of their playbook, but it was dirty. Totally understand you want to make money and there were changes that needed to happen, but for God's sake...man up and be honest about what's expected to happen instead of losing trust of everyone involved. Might as well tell the rest of the surviving employees the truth that their days are limited until they get replaced by another one of your old Attachmate cronies or some young (cheap) blood that doesn't know any better. The surviving Quest employees that I still talk to are all miserable and looking for other jobs.

    Advice to Management

    Realize this isn't Attachmate. Trying to run the same playbook is bound to fail for you unless you realize the differences and learn to treat people with respect and dignity. Grow a backbone and learn to shoot straight. To the CEO...your leadership skills stink. And for his directs that now 'run' the company, I dare say none of your employees have any trust in your or your abilities to lead the company anywhere but downhill. The old management that you fired and replaced could run circles around you.


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