Quest Software Reviews in Los Angeles, CA | Glassdoor

Quest Software Los Angeles Reviews

Updated March 13, 2017
42 reviews

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Los Angeles, CA Area

3.0
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Quest Software Chairman and Chief Executive Officer Michael S. Dell
Michael S. Dell
8 Ratings

42 Employee Reviews

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Pros
  • There was a good work-life balance (in 13 reviews)

  • Fun work environment and great support from teammates (in 12 reviews)

Cons
  • Upper management had their own cliques depending on location (in 7 reviews)

  • no career advancement or direction, hours are a bit longer than usual, unpaid on-call duties, really driven by stats in support (in 3 reviews)

More Pros and Cons

  1. "Reception"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Aliso Viejo, CA
    Former Employee - Receptionist in Aliso Viejo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Quest Software full-time (More than 3 years)

    Pros

    Great people, great energy. Although I was employed there during the Dell Software acquisition, Quest is in a rebuilding stage now as it returns to its roots. Exciting!

    Cons

    No cons really. Steady and consistent work hours. Pay is commensurate with experience and at entry level but room for growth and promotion.


  2. Helpful (1)

    "Unfortunate Changes throughout."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Presales in Aliso Viejo, CA
    Current Employee - Presales in Aliso Viejo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Quest Software full-time (More than 5 years)

    Pros

    Good Environment - Hopefully keeping that.

    Cons

    Management is stripping out the talent in hopes of better dollars.

    Advice to Management

    Choose wisely.


  3. Helpful (8)

    "Sales & Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales & Operations in Aliso Viejo, CA
    Former Employee - Sales & Operations in Aliso Viejo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quest Software full-time (More than 10 years)

    Pros

    You will meet ex Questies who say it was the best place ever to work. And it was, If you were a friend or relative of the Chairman or the CEO of Quest or had worked for Peregrine. Same if you were close to someone who was close to them. If not it was just another place to work.

    Sales reps in USA , especially Aliso Viejo, had a special privilege to complain directly to the CEO about deal comp, and they usually were rewarded. Lots of times multiple reps were paid for one rep's work. Which was a big reason the company struggled to make $$ at the end.

    Cons

    Quest's dirty secret was that the company couldn't develop products or people. They had to acquire products because R&D was ineffective - and expensive. And they couldn't develop people internally because HR hired, fired and did nothing in between - so they had to hire any needed skills from the outside. When the acquisitions & hiring stopped, the company stagnated and was ripe for takeover.

    The first year in Dell really was Better Together, then Dell tried too hard to integrate software marketing & sales "motions" with the hardware teams, so costs increased and bookings dropped badly. Not sure why the DSG president didn't fight back to run the business as a proper software company (bonus money?) but he didn't and evidently none of his sycophantic leadership team told him the King had no clothes. End result = company goes into a tailspin while leadership team has love-in, then DSG sold for 50 cents on the dollar in 2016 and loads of employees got laid off.

    Advice to Management

    DSG leadership team - you did NOT do a good job, no matter what you tell yourselves. You (mis)managed numbers, not a business. And you killed that business. Working at DSG was like watching a really awful movie getting made - but leadership acted like you were making Gone With The Wind. In fact it was more like Ishtar. With no script! Hang your heads in shame.


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  5. "Great company with great ppl"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Irvine, CA
    Current Employee - Account Executive in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Quest Software full-time (More than a year)

    Pros

    Allot of good people and managers who are looking to help you succeed.

    Cons

    New senior mgmt is coming in and making changes. More changes are expected (ie layoffs and such)

    Advice to Management

    Listen to current mgr team who can give you the inside scoop on ways to improve the company. Don't cut corners just to save money.


  6. Helpful (2)

    "Quest Software - under new management...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Los Angeles, CA
    Former Employee - Technical Support Engineer in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good salary and benefits. I mostly had good managers, some better than others, but none that I thought were visionary or particularly inspiring. Most of my coworkers were above average to very good at their jobs.

    Cons

    For most of my time at Quest, revenue was declining. So there significant WFRs every year or two. This meant that some of the most talented people left of their own accord. I always got the impression that the folks in upper management were bean counters and never really understood the market or bigger picture of selling commercial software.

    Advice to Management

    Now under new ownership, top management needs to get back to being a sales-driven company. Quest has some good products, although in competitive markets.


  7. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aliso Viejo, CA
    Current Employee - Anonymous Employee in Aliso Viejo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Quest Software full-time (More than 5 years)

    Pros

    Good managers and co-workers. WORK life balance is good

    Cons

    Private investor firm owns company currently.

    Advice to Management

    Provide paths for internal movement.


  8. Helpful (2)

    "Finance dept. a boys club"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Accountant in Aliso Viejo, CA
    Former Employee - Corporate Accountant in Aliso Viejo, CA
    No opinion of CEO

    I worked at Quest Software full-time (More than a year)

    Pros

    The campus is nice, good selection of drinks, fresh fruit, etc.

    Cons

    Culture does not support pay for performance. Speaking for the finance department- although there are plenty of women working in the group, they are not treated the same as men in terms of pay, promotion, and social respect.


  9. Helpful (2)

    "Database Performance Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Sales Account Manager II Or Territory Account Representative in Aliso Viejo, CA
    Former Employee - Software Sales Account Manager II Or Territory Account Representative in Aliso Viejo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Improved benefits when Dell acquired Quest in 2012. Originally called Dell Software and renamed SIM (Systems Integration Management). Just got sold to Elliott Management and Francisco Partners in June of this year.

    Cons

    Currently lots of change and upheaval. Old boys network exists where if you are not considered in the inner circle you are ignored. Not a supportive environment for women at all to thrive and develop in. Extremely challenging to get any career development or promotions. There's a definite sense of the Quest side vs. the Dell side and is extremely political. Sales compensation packages are extremely weak and unrealistic. Fine if you have no other choices, but I would run from this company. Since it was sold rumors are it will go back to being Quest Software.

    Advice to Management

    Provide equal opportunity for both men and women. It's strange to see the sales teams so male dominant and lacking representation for women.


  10. "Nice While it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior QA Engineer in Aliso Viejo, CA
    Former Employee - Senior QA Engineer in Aliso Viejo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Software full-time (Less than a year)

    Pros

    Good People to work with, Internally the company worked well with other departments and seemed to want to resolve problems.

    Cons

    Dell acquired Quest, not that this was a bad thing. I wish I would have stayed to see what changes took place.

    Advice to Management

    None


  11. "Sr HR Dir"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Mission Viejo, CA
    Former Employee - Anonymous Employee in Mission Viejo, CA

    I worked at Quest Software (More than 8 years)

    Pros

    Quest had an excellent culture focused on collaboration.

    Cons

    Need to have more investment in employee and management development and training. Dell acquisition and integration changed culture.



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