Questar Assessment IT Reviews | Glassdoor

Questar Assessment IT Reviews

Updated Nov 12, 2019

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1.1
2%
Recommend to a Friend
0%
Approve of CEO
Questar Assessment President and Chief Executive Officer Stephen Lazer (no image)
Stephen Lazer
2 Ratings
  1. Helpful (2)

    "Atmosphere of a start-up within the structure of a well-established company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT in Apple Valley, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questar Assessment full-time

    Pros

    In general, the people are great to work with and really want to do the right thing. While the leadership is new, they bring with them solid outside experience. There is a renewed focus on the company mission and vision while recognizing the need to modernize and diversity. This is opening up a world of opportunities.

    Cons

    As with any company that undergoes major organizational changes, there is a ripple effect of uncertainly and perhaps even anxiety. That said, the atmosphere of "starting over" is energizing. But for many people change is anything BUT energizing. If one finds themselves in the latter category, I recommend they assess if they need to either change their attitude or change their career.

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    Questar Assessment2015-01-22
  2. Helpful (6)

    "Day and night when compared to other jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Technology in Apple Valley, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Questar Assessment full-time for more than 3 years

    Pros

    - Location (if you live in south metro) - Exposure to a lot of different technologies - Some really good people there. Haven’t found anyone quite like them. Still in contact with a few. - Gained an understanding on how not to do things. - Gained an understanding on how to manage a team, how to protect, and how to empower them. (And to be fair, you can find most of the above in any company, minus the part below)

    Cons

    I was there from a time when we started of with a handful of people in the department to a team within a department managed by a director. Luckily for my department, the majority of my tenure, we were shielded from much of what you read below. We were still subjected to it, but our director really helped manage that and filter it so we could attempt to do our jobs. And even then, it is a night and day difference from my current position. The biggest things that caused incredible strain on the department: - Lack of process - Lack of solid, truthful, and inspiring leadership from the Leadership team. There were good directors and managers sprinkled about, but when the C levels are the heads of said departments - where they go, we went, ultimately. - Blame game. No one ever took responsibility. I would never do anything without some sort of paper trail, just to cya. What a terrible way to work. - Lack of comradeship. As I mentioned, for the majority of my tenure, I had an incredible boss, and that time was great - but before and after his tenure, wasn’t the most positive. - Too many hot fixes, in the general sense. Rather than turn off the source of the fire, lets just put the fire out in this room, because who cares about the rest of the house. - Too much bending over for clients. Get the product solid. We had 50 (exaggerating) different versions of software, causing huge mismanagement of data. - The feeling from most leadership was that we were just expendable parts of a sinking boat. - Work/Life balance. People being pulled back in from PTO for issues that could have been remediated before the leave. 80+ hour work weeks. - Poor planning. Many issues can be remediated if we had planned properly. - A very stressful culture. My significant other noticed a “cloud of depression” come over me after my boss (aka the filter) left. - Expected long hours (for most departments). It should be on exception, not expected. - Turnover rate is astronomical. I once tried to keep track and couldn’t. Many, many, many great people have come and gone. I would not recommend this company for anyone not scrounging for a job, or if you value your time. Even if your think you can right the ship, you can’t. Many have tried and failed. Until leadership gets on board/changes, I would stay away.

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    Questar Assessment2019-11-12
  3. Helpful (13)

    "Prioritization is what it all boils down to"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT in Apple Valley, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Questar Assessment full-time for more than a year

    Pros

    Amazingly, the people are great, which almost everyone says, considering the horrifying environment. Generally no yelling, screaming, tearing people's eyes out, threats, or dismemberment

    Cons

    Lack of effective value-based prioritization, which I believe is the MAIN problem. Defects and hotfixes as numerous as the stars. The "C" suite was witnessed blaming others for their own mistakes (I saw it, too). Wrong people leading the company and IT...nice people, but just wrong. Scrum and its talented practitioners were ignored and then abandoned...sad Business ignored new functionality showcases, so sprint teams got little feedback. Popular phrase was: "over-promise, under deliver." No, it was simply "over-promise." How much more room in this box do I have?

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    Questar Assessment2019-06-11
  4. Helpful (14)

    "Questar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT PM in Apple Valley, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at Questar Assessment full-time for more than 3 years

    Pros

    Small company where everyone knows everyone.

    Cons

    Sweat shop. Contracts are bid too cheaply so human resources are expected to donate a lot of uncompensated time. Project management is chaotic due to shared resources that are over-extended. Systems are more customized than needed. There is not much advancement opportunity in a small organization with a flat structure.

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    Questar Assessment2016-09-08

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